Rated 4.4 out of 5 by 240
Rated 5.0 out of 5.0 by Happy Grandma!! adjoining Rooms
We requested adjoining room with my daughter who was arriving the day before us. The staff told me that they could not guarantee us an adjoining room, but would do they're best to accommodate our needs. They had an adjoining room ready for us when we arrived. We were not able to enter the room right away, but that was fine, we put our luggage in my daughters room and went to the Wild Game!!! Thank for being so helpful!!!!
January 26, 2015
Rated 1.0 out of 5.0 by Mushluck Likely Not Again
Great hotel if you like being awakened at 3AM by drunks pounding on your door and loitering in the hallways generally making noise. Its also great if you like front desk staff that clearly do not like their job nor do they feel compelled to hide that fact. Related, they have no motivation to assist you any more than minimally required. The bar has good beer but bad food. The place is pretty worn (see comment above about drunks in the hall, etc.) Likely I will not be staying here again, which is a shame being in a great location. The custodial staff were quite friendly. Perhaps management should put the people behind the front desk on a mop or cleaning rooms, and move the latter individuals behind the front desk. And last, their "Business Center" is a PC next to the front desk, password protected, and they keep that password very protected. In fact, it seems guest just can't be trusted with it.
January 25, 2015
Rated 5.0 out of 5.0 by bren21 friendly
Staff were very friendly. Easy walking distance to restaurants and sporting events.
Rooms clean and comfortable!
January 22, 2015
Rated 5.0 out of 5.0 by HockeyFan69 Hockey Day Minnesota
Spent my 50th Birthday celebration downtown St. Paul on Hockey Day Minnesota. After enjoying the outdoor games, we checked into the Holiday Inn Downtown St. Paul. The ease of checking in was wonderful and staff was friendly and accommodating. Went to room and room was in great shape and clean. The housekeeping staff was responsive to our request for an extra blanket. The stay at this hotel is always comfortable. The only negative that I can say is that this is the 2nd time staying at this location is that I was not recognized as a Gold Elite Rewards member, but I will always choose to stay here when I am staying in Downtown St. Paul.
January 21, 2015
Rated 5.0 out of 5.0 by Putz1313 One night stay
Clean and comfortable from lobby to guest room. Very friendly and helpful staff. Food and beverage were very good in the restaurant. Overall a very good stay.
January 20, 2015
Rated 5.0 out of 5.0 by WI_Bucky1 Great stay
the experience began with our pick up at Union Depot. In a word fantastic. The front desk staff was helpful and accomdating during the entire stay. The rooms were neat, clean and well appointed. Thank you for a wonderful stay.
January 20, 2015
Rated 5.0 out of 5.0 by kt8580 great customer service
Great customer service by front desk.
very friendly, easy accomndations, very clean hotel!
January 17, 2015
Rated 5.0 out of 5.0 by Wichita Traveler An amazing place to stay!!!
I recently stayed at the Holiday Inn St Paul Downtown. I took my daughters on a trip to the Mall of America but we chose to stay in St Paul to force us to get out and explore the Twin Cities. This Holiday Inn was exceptional!! The rooms have been recently remodeled and are BEAUTIFUL! Both rooms were incredibly clean and the staff treated us like we were their only concern. The BEST hospitality!!! If you are reading this to determine where to stay, I would highly recommend this hotel to anyone!! Thanks to the staff for making our family vacation an awesome and memorable experience!!!!
January 16, 2015