Rated 4.4 out of 5 by 222
Rated 5.0 out of 5.0 by Jamie5750 Everything great, bed and pillows a little soft for me
Staff was very friendly and helpful. The room was clean and well taken care of. The restaurant had great food and service. The bed and pillows were a little soft for my liking but easy to look past with all the other great amenities and services.
December 24, 2014
Rated 5.0 out of 5.0 by EWL27 Friendly staff
Always receive a pleasant greeting from the desk staff, as well as welcoming notes from the cleaning staff.
December 22, 2014
Rated 5.0 out of 5.0 by court31 Comfortable, good service.
This was a nice hotel to stay at. I was taking my children to the Xcel Energy Center for an event and it was very convenient. The room was clean and the restaurant was nice. The room service was good as well. The pool was a little cold but thankfully I did not have to get in it. I would stay here again for another event.
December 22, 2014
Rated 4.0 out of 5.0 by LetsGoWild Convenient, good service
one of the better hotels in downtown St. Paul...employees were very helpful and polite...view of the city was nice...proximity to the Xcel Center is great...the hotel restaurant is an Irish Pub that serves traditional Irish fare and drink...I would recommend the Holiday Inn downtown St. Paul for both business and pleasure...this is in a very safe part of downtown, with plenty of shops, bars and restaurants...I will definitely stay here in the future
December 19, 2014
Rated 5.0 out of 5.0 by kear Great stay, Great restaurant, Convenient Location!
Stayed for a business conference...
from initial greeting
December 17, 2014
Rated 5.0 out of 5.0 by Brenda#1 Stay same time every year
We stay here every year for the Fish Show at the Convention Center. This year we were unable to book all 3 nights when we made a reservation. Called everyday for a cancellation. Your employee Ivy who works the desk went out of her way to call us and found us a room for all 3 nights! Ivy rocks! It was refreshing to see somebody go out of their way to give good customer service. She should be recognized.
We enjoy our stay there. Just wish there were suites and a breakfast because people that do the trade shows are on a schedule and it would be nice to have a couch to relax in the room or a breakfast on the go!
We like staying at the Holiday Inn. Please recognize Ivy for great customer service! She is a Rockstar!
December 12, 2014
Rated 5.0 out of 5.0 by winnieg Great service
This hotel is clean, provides excellent service and comfortable rooms. The only improvement needed is a larger fitness center!
December 7, 2014
Rated 4.0 out of 5.0 by PhoebeME Friendly staff but not a great sleep
This hotel is a bit down at the heels, but the staff is great - very courteous and helpful. The bed was uncomfortable and the room was not dark; also the heater was on overdrive and I ultimately had to turn it off even though the outside temp was in the 20's.
December 6, 2014