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Rated 4.2 out of 5 by 119 reviewers.
Rated 4.0 out of 5.0 by very friendly and helpful staff I have stayed here a number of times before and have always had a great experience with the hotel staff. The rooms and hotel building can ranger from mediocre to good but the restaurant is always something to be desired. Eat somewhere nearby - there are many restaurants within walking distance. During my recent visit I was given an upgrade to a two bed suit which was very nice. The age of the hotel does show on each visit however - kitchen tap handle came off in my hand. The beds were comfortable and the room was quiet. The restaurant, well, don't waste you money. There are plenty of goods spots within walking distance. Every time I return, I hope there is a new restaurant at this place but no luck. I always give the attached restaurant one more try which is always a disappointment - when will I learn. July 28, 2014
Rated 5.0 out of 5.0 by Great stay for couples under 45... My wife and I were looking to spend some time away from the kids for our anniversary. I wanted to stay closer to Niagara falls, however my reward points were good for 2 nights here, so we decided to stay. IT WAS THE BEST DECISION THAT WE MADE. The Holiday Inn was amazing. As a IGH gold member, I was upgraded to a King bed. The roof top patio was awesome for those of us looking for some evening entertainment outside and it actually is a draw for locals and guests alike. I've heard they show sporting events on the side of the building as well. It was a great way to enjoy the summer weather. The overall experience was amazing and we were close to everything in Niagara. I highly reccomend this spot as a great alternative to the over priced Niagara falls dives. Great work team! July 22, 2014
Rated 5.0 out of 5.0 by Great Stay We stayed for a week in one of the suites with a kitchennette. The overal experience was great. The only comment is that there was not enough cutlary/cookware/etc. in the room to accomodate a family of 4 (only 3 forks, 2 spoons, etc). Also, the cooling system worked well in the bedroom, but didn't make it out into the sitting area very well. We had to request a fan from the front desk to try and blow the air out of the bedroom into the main area. July 22, 2014
Rated 3.0 out of 5.0 by great staff, not as clean as id expect and food discusting. I travel for business a few days each week and tend to stay at the Holiday Inn properties. When I'm in St. Catharines I'm usually disappointed in the hotel quality of the only HI in town. May most recent stay has me convinced I need to find an alternative in the area. Guest off, the staff are very friendly and caring but, the property seems dirtier every time I make a return visit. The hotel room is clean but the halls, elevator and doorways have fury marks and dust that appears to have been there for weeks. Someone needs to make an effort to clean the whole hall, even the dusty edges and corners. Both elevators had rugs so dirty, I'd throw them away rather than clean them. The food at the attached restaurant is the worst I've had in years with the service also at the low end. The waitress would rather finish her conversation with friends and coworkers rather than serve customers. I had a Canadian pizza that I was shocked someone would serve. I actually thought I might be on some show with a hidden Camara. July 21, 2014
Rated 4.0 out of 5.0 by Great Hotel This is a nice place, connected to a bowling alley and a great restaurant. July 19, 2014
Rated 4.0 out of 5.0 by If you're staying in St Catherine This hotel is convenient in terms of location to restaurants, banks and stores. Plus closer to the highway entrance/ exit. It's probably better than the other hotels nearby or at least more convenient. If you're looking for convenient, safe and more than average hotel, this would be a suitable taste. July 17, 2014
Rated 5.0 out of 5.0 by Nice room and Quiet for Sleeping Attended a wedding in the area so didn't get a chance to use the amenities other than the outdoor lounge on the 6th floor which was nice. Great service and drinks. Stayed in a 1 bedroom suite on the 7th floor - well appointed and clean. Bed was comfortable and most importantly - very quiet for sleeping. Would stay here again! July 17, 2014
Rated 5.0 out of 5.0 by Beautiful. Will definately be back. It was nice to be greeted as a Platinum member and offered an upgrade to a Suite. Everything was enjoyable. Great place to stay if you are visiting the Niagara region and do not want to be in the middle of all the hustle and bustle. July 17, 2014
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