Rated 4.2 out of 5 by 117
Rated 5.0 out of 5.0 Great Stay
We stayed for a week in one of the suites with a kitchennette. The overal experience was great. The only comment is that there was not enough cutlary/cookware/etc. in the room to accomodate a family of 4 (only 3 forks, 2 spoons, etc). Also, the cooling system worked well in the bedroom, but didn't make it out into the sitting area very well. We had to request a fan from the front desk to try and blow the air out of the bedroom into the main area.
July 22, 2014
Rated 3.0 out of 5.0 by Danny99 great staff, not as clean as id expect and food discusting.
I travel for business a few days each week and tend to stay at the Holiday Inn properties. When I'm in St. Catharines I'm usually disappointed in the hotel quality of the only HI in town. May most recent stay has me convinced I need to find an alternative in the area.
Guest off, the staff are very friendly and caring but, the property seems dirtier every time I make a return visit. The hotel room is clean but the halls, elevator and doorways have fury marks and dust that appears to have been there for weeks. Someone needs to make an effort to clean the whole hall, even the dusty edges and corners. Both elevators had rugs so dirty, I'd throw them away rather than clean them.
The food at the attached restaurant is the worst I've had in years with the service also at the low end. The waitress would rather finish her conversation with friends and coworkers rather than serve customers. I had a Canadian pizza that I was shocked someone would serve. I actually thought I might be on some show with a hidden Camara.
July 21, 2014
Rated 4.0 out of 5.0 by GEFLE Great Hotel
This is a nice place, connected to a bowling alley and a great restaurant.
July 19, 2014
Rated 4.0 out of 5.0 by Viaje07 If you're staying in St Catherine
This hotel is convenient in terms of location to restaurants, banks and stores. Plus closer to the highway entrance/ exit. It's probably better than the other hotels nearby or at least more convenient.
If you're looking for convenient, safe and more than average hotel, this would be a suitable taste.
July 17, 2014
Rated 5.0 out of 5.0 by cathystudio Nice room and Quiet for Sleeping
Attended a wedding in the area so didn't get a chance to use the amenities other than the outdoor lounge on the 6th floor which was nice. Great service and drinks. Stayed in a 1 bedroom suite on the 7th floor - well appointed and clean. Bed was comfortable and most importantly - very quiet for sleeping. Would stay here again!
July 17, 2014
Rated 5.0 out of 5.0 by A Haley Beautiful. Will definately be back.
It was nice to be greeted as a Platinum member and offered an upgrade to a Suite. Everything was enjoyable. Great place to stay if you are visiting the Niagara region and do not want to be in the middle of all the hustle and bustle.
July 17, 2014
Rated 5.0 out of 5.0 by cmc7486 Clean and Comfortable with Courteous Staff
Exceeded my expectations. I have traveled a lot all over the world. I wasn't sure what to expect of this location but was suprisingly satisfied. We arrived quite a bit early and the staff was able to accomdate an earlier checkin with only about an hour wait. The common areas were clean.
Elevator was a little slow but did the job. Requested advil to purchase for a headache later in the evening and they indicated they do not carry.
Beds were super comfy and rooms had ample space.
Wifi not very reliable though.
July 10, 2014
Rated 5.0 out of 5.0 by sanbagger Great place to stay
the only downfall is that the bowling only had ten pin it would have been nice to have five pin as well.
July 7, 2014