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  • 1 888 HOLIDAY
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About our Hotel

Location: Downtown/City Center

  • Location: Downtown/City Center
  • Closest City: ST. CATHERINES
  • Distance From Hotel: 2.0KM
  • Local time zone: GMT-04:00

Check In: 4:00 PM Check Out: 12:00 PM

  • Check In: 4:00 PM
  • Check Out: 12:00 PM
  • Minimum check-in age: 21
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa



  • Number of Rooms:7
  • Parking
  • Service Animals Allowed



  1. Greek
  2. English
  3. French
  4. Macedonian

Pet Policy

Pet Policy

Pets allowed based on the availability of pet friendly rooms. Up to 2 dogs per room with an 80 pound weight limit. Additional pet types may be accepted at the hotel's discretion. Daily charge. Pet must be in a cage while alone in room.
Pet fee amount  15.00  CAD  per night

What's Nearby

What's Nearby

Hiking/biking trails
Distance From Hotel:4.0KM
Whirlpool Jet Boats
Distance From Hotel:20.0KM
Historical Old Port Dalhousie
Distance From Hotel:2.0KM
Royal Henley Regatta
Distance From Hotel:2.0KM



  • Car Parking Available
  • Complimentary Parking for all guests of the hotel


Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas
Wired Internet available in Standard Rooms,Suites,Business Center



  • Hotel renovated inFebruary 01, 2012
  • Total number of rooms:181
  • Total number of suites:53
  • Total number of rooms with only one bed:41
  • Total number of rooms with only double beds:140
  • Total number of non-smoking rooms:128
  • Total number of rooms for the physically challenged:7
  • Interior corridor
  • Total number of floors:9
For your Niagara Falls vacation or business trip, choose the 100% smoke-free New Holiday Inn & Suites Parkway Conference Center St. Catharines - Niagara hotel. You'll be 15 minutes from the falls as well as close to area businesses and Niagara-area attractions and wineries. Minutes from the new Outlet Collection at Niagara.

Corporate guests can easily get to area meetings in St. Catharines, Ontario thanks to our hotel's location near General Motors, TRW, Seaway Marine and Brock University. We
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For your Niagara Falls vacation or business trip, choose the 100% smoke-free New Holiday Inn & Suites Parkway Conference Center St. Catharines - Niagara hotel. You'll be 15 minutes from the falls as well as close to area businesses and Niagara-area attractions and wineries. Minutes from the new Outlet Collection at Niagara.

Corporate guests can easily get to area meetings in St. Catharines, Ontario thanks to our hotel's location near General Motors, TRW, Seaway Marine and Brock University. We make it easy to do business by providing free high-speed Wi-Fi Internet access, and the city’s largest Conference Centre with over 20,000 sq. ft. of flexible space including full catering services.

Few hotels offer the friendly service our staff provides to every guest and your pets. Families love us because our hotel's location is near Niagara Falls and area attractions, including Port Dalhousie, the Shaw Festival, Skylon Tower and Niagara wineries. Our hotel's guests can easily enjoy local tours, golf courses, shopping and museums in St. Catharines and Niagara Falls, Ontario.

Our hotel's amenities are the region's best. You can enjoy an indoor pool or workout in an adjacent Fitness Centre. Kids and adults love our Parkway Lanes Bowling and Entertainment complex featuring disco bowl. From dining at JJ Kapps Restaurant to Life Experience Packages, the Holiday Inn is the finest of hotels.

Central location for the Niagara events of the 2015 PanAm Games

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Our 40 lane bowling centre Parkway Lanes has serviced the Niagara Region for over 50 years providing fun for all ages. Enjoy our famous "Rock n' Bowl" each Friday and Saturday after 9pm. Full menu from JJ Kapps Backyard BBQ available. Have your meeting, corporate team building event or plan a party with us!
The Holiday Inn and Suites requires a valid credit card or cash deposit be placed on each account. Credit cards will be authorized for approximately 20% more than the agreed upon room charge in
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The Holiday Inn and Suites requires a valid credit card or cash deposit be placed on each account. Credit cards will be authorized for approximately 20% more than the agreed upon room charge in order to reflect any additional charges to the room account. If payment is cash or debit full payment plus a deposit of $150.00CDN is required at check in. Outlet Collection at Niagara package available
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Guest Reviews

Rated 4.1 out of 5 by 247 reviewers.
Rated 3.0 out of 5.0 by Dated hotel Needs major renovation. Tired. Decent staff. Great parking. Great location. July 17, 2014
Rated 5.0 out of 5.0 by Top notch service We came for a long weekend to relax and were compleately satisfied. They let us check in early and gave us vouchers toward dinner at the atached restruant Cocos. The pools were great and the large hot tub was perfect. Thank you! Bruce from Vermont July 16, 2014
Rated 5.0 out of 5.0 by Great Front Lobby and Restaurant Staff Front desk staff were excellent and gave us "Kids Eat Free" coupons when required to eat at the restaurant which was excellent. Room was comfortable and spacious. Free parking was a great bonus as well as WiFi. A few things to better the service would be for the pool to open earlier in the morning. It was open late which was great but when checkout time is 12 it doesn't allow much time to fit in a swim before you have to leave when the pool doesn't open until 10:30am. The pop machines were terrible (and the front lobby staff agreed with me!)- we travelled every single floor and were only able to get one pop out of one of the machines. (Change was not compatible and also most selections were sold out!) Perhaps a free continental breakfast could be added so you do not have to pay for a full breakfast? Maid service did not understand when my husband wanted to get rid of a baby diaper in the garbage... originally said we had to pay for garbage removal... did not speak English well but finally understood. Overall a great stay and will most likely choose to stay here again! My daughter loved that there were 2 pools! July 14, 2014
Rated 4.0 out of 5.0 by Value for money Perfect hotel choice for overnight in Niagara Falls. You can't beat the location nor the price. July 14, 2014
Rated 2.0 out of 5.0 by Not the best I was disappointed in the value offered by this location. The wifi was out the whole time we were there and it didn't seem like the staff was too concerned about it. The room wasn't well stocked and the balcony handle fell off in my hand. For the same amount of points required to book this reservation I could have had a lovely resort location. Liked the Canadian side of the falls but wouldn't recommend this site. July 11, 2014
Rated 5.0 out of 5.0 by Clean and comfortable. Clean room and friendly service made for a great stay. The location was ideal and numerous places of interest were within walking distance. The staff was very helpful and discount coupons were provided for nearby attractions, making the stay all that more enjoyable. July 11, 2014
Rated 2.0 out of 5.0 by No internet, very few outlets We were never able to log into the internet from our room. The staff said they were having "router problems". The room had only one or two outlets and they were not in a location that would allow you to comfortably be on a lap top. The staff was nice, but limited in what they could do to get the internet up and running. July 10, 2014
Rated 5.0 out of 5.0 by Recommend Holiday Inn by The Falls. Great location, great room for family of 5. (3 kids). New hotel renovated rooms are really nice. July 10, 2014
Rated 3.0 out of 5.0 Basic comments Inconsistent WiFi. Breakfast Buffet food was cold. Rooms are tired and need overhauling. I used points but looking at the room rates, seems over priced for what the condition they are in. Do not have any intentions of going back. July 9, 2014
Rated 3.0 out of 5.0 by Very noisy and old The location was really close to all attractions but our room was very 1975 and located on the 2nd floor above the dumpsters. The couch was something you would see on the curb and the carpeting looked like it had seen better days. The sliding glass doors did not have a screen and the walls are very thin. I could hear my husband and son talking from the hall - we are not loud people either. The room was located across from the elevator and two doors away from the outside door. I'm a light sleeper so I bring a Vornado fan to block out noise. I feel for what we paid the evening of July 4th we could have stayed in a nicer room. July 8, 2014
Rated 5.0 out of 5.0 by Had what we needed The hotel is close to everything, once we parked our car we did not need it again until we checked out. The price was reasonable also. July 8, 2014
Rated 4.0 out of 5.0 by GOod service WE did have problems but they were dealt with immediately by the staff The food was fairly good but the dining room is in serious need of an update. The decor is extremely strange July 8, 2014
Rated 2.0 out of 5.0 A Bed to Sleep In I was very disappointed in this property. I have come to love the IHG group for their consistency throughout all of their properties. This one falls far short. The hotel is very dated and has not had any sort of restoration since the Reagan Administration. Front Desk staff was very friendly and helpful, but the housekeeping staff was very rude on several occasions. I will not ever stay at this property again or recommend this location. On a positive note, the location of the property is perfect! July 6, 2014
Rated 5.0 out of 5.0 by Much more luxurious than I expected I had never stayed at a Holiday Inn before and all I was looking for, and expecting, was a clean place to spend the nights and a minimal risk of having crime or other shady activities impacting my stay. What I got was a huge room, larger than most I've ever stayed in at a hotel, and excellent service from the cleaning staff who were friendly and generous with their attention to detail. I can't comment on the food, since with the huge selection of restaurants in the area we were hard pressed to eat at even a small fraction of what we wanted to, but I really loved the patio atmosphere of their grill and the wood stove for cooking pizzas smelled divine! All I could have wished for was a much firmer pillow like the memory foam one I use at home, and even then, I never asked outright for one, so maybe I could have gotten it if I had only spoken up. One last comment, I wish the wifi worked in the fitness center so I could have used my online work-out videos. Everywhere else in the hotel it worked fine, but not that room for some reason. July 6, 2014
Rated 3.0 out of 5.0 by Convenient location Great location, free parking, able to walk to ALL attractions ! Pool is outdated and dirty, but kids had fun. July 6, 2014
Rated 3.0 out of 5.0 by Great location Hotel is very old and need to really be replaced. Bed was comfortable. location was excellent to get to the falls and restaurants and casino July 5, 2014
Rated 5.0 out of 5.0 by clean and comfortable room My husband and I spent one night as a short getaway. Room was clean and comfortable and just a short distance from the falls. July 5, 2014
Rated 4.0 out of 5.0 by Comfortable Room and friendly staff Overall good Hotel to stay at if you are in the area. July 2, 2014
Rated 5.0 out of 5.0 by one night Fast check in, clean rooms, very quiet, lots to do and see close at hand. Smallish pool but big enough. Staff very friendly and helpful. over all, very good experience and will stay here again July 2, 2014
Rated 3.0 out of 5.0 by Great Proximity to Falls I'll start with the positive first. The hotel is minutes away walking. Great proximity to eateries and shops in the area. Convenient to leave car parked and walk or commute via buses. The "not so positive"...the Holiday Inn offers a buffet, but they clearly do not have the same concept of a buffet. The buffet only offers scrambled eggs, pancakes, home fries, bacon and sausage...that's it. If you're someone like me that likes to be connected to the world, than chose another hotel. The hotel offers high speed wifi, I was only able to access the internet ONCE in a 3 day stay. They said someone was coming to fix it. Their idea of fixing it was resetting the router. TV was sad at best. Maybe 15 channels?? If you're going to Niagara Falls with a family, plan carefully and certainly do your homework. This may not be he hotel of your choice if you have young ones. If you only want a place to sleep and shower but nothing else, this could be a great place to stay. July 2, 2014
Rated 5.0 out of 5.0 by All around great experience! This hotel was clean and met all of our needs and had an affordable rate. The front desk staff was more than helpful and always smiled and greeted us as we walked by. The staff at Coco's Bar and Restaurant were also great. If we ever return to Niagara Falls, we would definitely stay here again. June 30, 2014
Rated 5.0 out of 5.0 by Mid week get away Stayed 3 nights and took advantage of special that included dinner and breakfast. Dinner at both Coco's and the Skylon were good. Room was clean and staff was helpful. Short drive to Niagara-on-the-Lake. Would do this again. June 30, 2014
Rated 4.0 out of 5.0 by No Gold recognition No Gold status recognition whatsoever. Good location, in need of renovations.Internet speed just OK June 28, 2014
Rated 5.0 out of 5.0 by GREAT TIME We had a wonderful stay at Holiday Niagara as we always do. June 27, 2014
Rated 5.0 out of 5.0 by the room, service and staff were on top the room in which we stayed in was one of the best values for the money in which we had paid. the service and staff at all times were top notch. I would definitely recommend this hotel to all. June 26, 2014
Rated 1.0 out of 5.0 by Extremely Pricey Had to pay over the odds because i was told there was only one room left they stuck myself and my family at the back by the parking lot where at 11pm they close the doors and are only accessible by entry card well needless to say too many drunks really not enjoying themselves kept dropping their entry cards and with that a foul mouth version of Godzilla starts swear and abusing everyone in site so needless to say we had no sleep June 26, 2014
Rated 5.0 out of 5.0 by Wonderful visit After spending one night here, I booked to come back in July and bring my grandson for a vacation. Hotel was clean and everyone was very pleasant. Location to the falls and entertainment is perfect. June 25, 2014
Rated 5.0 out of 5.0 by Great hotel It's always a great experience to stay at this hotel. we have stayed here about 4 or 5 times.....every time we visit niagara falls! the staff is wonderful (helpful and accomodating) ...food is great..great gym and two pools (indoor and out). We couldn't want for anything more in a hotel. It's always fun..(a little like going home) June 24, 2014
Rated 4.0 out of 5.0 by overall experience was good This hotel has a good-convenient location to both the falls and shopping....walking distance. The down side is there is no complimentary breakfast and the restaurant is quite expensive making this hotel probably not the best bang for the buck. There was no microwave or ref ridge non the room which we expect form a hotel like this. Would we stay there again......????yes June 23, 2014
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