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Rated 3.6 out of 5 by 113 reviewers.
Rated 5.0 out of 5.0 by Presidents Weekend Busy/Fun The hotel was completely full for the Presidents Weekend Holiday. Despite that fact, the hotel staff was Very Pleasant and Helpful. We were in a poolside room and it was very comfortable. We had a very enjoyable stay. The game room and basketball/volleyball areas were perfect for our pre-teen children. They had a Blast! It can be a challenge to entertain pre-teens in a hotel for the entire weekend, but Holiday Inn made it easy. February 26, 2014
Rated 2.0 out of 5.0 by not that great of a stay I rated this hotel so bad because of there lack of caring about anything. The hotel restaurant was ok food at best waaay over priced i felt like i was eating and drinking at the airport. The staff was terrible and they give no perks for being platinum elite. I got no bottled water at check in no snack no special treatment what so ever. As these are not huge things it is still nice to receive them and it makes you feel a little special. Just not a nice hotel and no acknowledgement of status what so ever. I personally will not be staying here again. February 24, 2014
Rated 5.0 out of 5.0 by Friendly and efficient Service in all areas was friendly and my needs were efficiently met. Nice job! February 22, 2014
Rated 2.0 out of 5.0 by Don't Stay Here if You need sleep! While this location is great for families and sports teams during normal waking hours, it is NOT recommended for those who need sleep past 11:00pm! Our hockey team stayed here for an out of town tournament. The amenities - arcades, pools, etc. are supposed to be closed down by 11:00pm according to the hotel's policy. Unfortunately, the hotel still allows families or sport teams to stay outside of their rooms and be as boisterous and noisy as they like! Our team rooms were mostly facing the pool area and there was another hockey team there with parents who were loud well into the after midnight hours (these parents should have been directed to the on-site bar). Some of our families had to move to other rooms and some had to call the hotel as late as 2:00AM requesting that the staff ask these families to respect "quiet time". The hotel should have enough staff handy and make it a policy that loud groups NOT be allowed to stay outside their rooms in the areas that are close to other rooms. We will be telling our hockey association to not book this location in the future. Our children had a curfew at 10:00pm for an early morning game and did not get a good night of rest because of the chaotic environment allowed outside the rooms. The hotel needs to require any groups to reserve and pay for a private room space and keep their doors closed so that all patrons can have a relaxing experience. Very disappointed! February 19, 2014
Rated 5.0 out of 5.0 by Very nice Amentities We picked this location due to the amenities it offered. We were very impressed with the amount of things to do for our kids. We will be staying at this location again in the future. The only thing which is odd to me is at every Holiday Inn we stay at, there are no bathroom fans to prevent the mirror from fogging up during a shower/bath. Not a huge deal. All-in-all, one of the best Holiday Inns we've stayed at. Good location in St. Cloud and close to all shopping centers/stores. February 12, 2014
Rated 4.0 out of 5.0 by bring your own coffee The room is good, the motel very nice. It is a family location so if you want some sleep do not get the pool side rooms. The coffee is locked up in the restaurant and if you want a cup early forget it. Went next door and picked up a coffee maker, there is not another motel anywhere that i have been where you cannot get a cup of coffee all night long, except for here. February 2, 2014
Rated 5.0 out of 5.0 by GREAT WINTER GETAWAY! We LOVE going to the Holiday Inn St Cloud! We use the Volleyball courts, basketball courts, pools, whirlpools and sauna. Last time the sauna wasn't working, so I complained at the Front Desk, and the manager, and Tom in Maintenance worked above and beyond to get it working the next morning, enabling me to TOTALLY RELAX while the wind chill factor was 40 below outside! Free Wifi in the room works great - I was able to do my work like I was at my office. January 31, 2014
Rated 1.0 out of 5.0 by Will not stay here again!!!! Very upset hot tub was down for the night, food was charged to my account that I did not order, and the breakfast buffet was very expensive and not very good. I will not being staying here again and will not recommend this hotel to anyone. I wished now I would have asked for the some money back for my horrible stay. :( January 29, 2014
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