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Rated 4.0 out of 5 by 93 reviewers.
Rated 5.0 out of 5.0 by Satisfied Very quiet and comfortable. Every thing I required was at my disposal without going out in the rain. August 23, 2014
Rated 1.0 out of 5.0 by dont bother going there room was not clean. room service slow and very costly. rooms could here every sound in halls and other rooms. was that upset left and found somewhere else to spend the night August 22, 2014
Rated 4.0 out of 5.0 by Good service but dirty room. The pet rooms are very convenient and I have never had any issues with a room at the hotel before. However, every surface in the room was sticky and dirty, the desk, the nightstand, the TV stand and table. And the inside of the fridge was not the cleanest. The top of the coffee maker was full of coffee stains, there were dust webs between the long mirror and walls, curtains were full of dust and other guests hair was in the bathroom. Luckily I had some Lysol wipes with me. Staff at the hotel were excellent and the two meals at the restaurant were perfect. August 22, 2014
Rated 4.0 out of 5.0 by st johns stay all was well at this hotel- restaurant attached and clean rooms - no issues at all August 19, 2014
Rated 5.0 out of 5.0 by Great Hotel for an Overnight Stay I checked into this hotel late after arriving at St. John's airport. I was very satisfied with the attention given to IHG elite members. I paid for the hotel with award points form my account, and was even upgraded to the executive floor. I was also offered bonus points to my account and a 'VIP' amenity plate was waiting in the fridge when I arrived. The room is spacious and comfortable, and the water pressure in the bathroom is amazing. I could even see signal hill from my bedroom window. I would definitely recommend this hotel to any visitor wishing to stay in budget conscious accomodations. St. John's downtown is close by car, but definitely too far to walk. I'd also reccomend the restaurant for those visiting--the restaurant is open late #the bar a little later# and the service is fantastic. August 19, 2014
Rated 3.0 out of 5.0 by Communicate information Two days of my stay they had to shut off the power for maintenance. I had to make other arrangement to do my work. An email previous to my arrival would have been considerate I am planning to return to St. John's for an extended stay for business in September along with other co workers. Questioning whether I'm staying here or looking at other options August 19, 2014
Rated 1.0 out of 5.0 by Power Outage from 9am to 2pm?? I think the title says it all. With a family of 4 (2 small kids) having to be up and ready prior to 9am on the last day of our vacation was not a happy ending (stayed Aug12th). Plus there was no option for a warm breakfast. I understand the requirement to have a scheduled power outage, it was probably out of the control of the hotel, but what I didn't understand is why we were not notified during the online reservation process. Having this knowledge we would have never booked the room at this hotel under those circumstances. Also we weren't informed by the front desk staff during check-in, it was only when we read the notification bulletin we learned about the outage. When we questioned the front desk staff about a discount due to the situation, the response was very unfriendly and unaccommodating. It was not a nice experience. August 18, 2014
Rated 4.0 out of 5.0 by Comfortable Hotel The hotel was comfortable with friendly staff, the hotel is also in a great location (City Center), the restaurant is adequate however I found it a little expensive for the food selection. August 18, 2014
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