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Rated 4.0 out of 5 by 96 reviewers.
Rated 4.0 out of 5.0 by Great Staff When I arrived (Approximately one hour early) my room was not ready because of the hotel being very busy. The lady on the desk was very helpful but did not think anythong could be done. She contacted house keeping and said I would have to wait, She was very concerned that I was unhappy. She acually got me in a room within 5 mins which was great. I have to say I wish I knew her name because she was all about the service and keeping the customer happy! August 25, 2014
Rated 4.0 out of 5.0 by Good value - convenient location I stay at this hotel for business purposes quite often. It is close to my meeting locations and provides easy access to the airport - less than 10 mins. It is also a great location for business meetings for any size group. Room rates are reasonable and service is good, I also stay here while not on business. August 24, 2014
Rated 4.0 out of 5.0 by Enjoyed my stay The staff at the hotel were amazing! The only issue I had was when I went to the East Side Mario attached to the hotel and the food and service were terrible. August 24, 2014
Rated 5.0 out of 5.0 by Satisfied Very quiet and comfortable. Every thing I required was at my disposal without going out in the rain. August 23, 2014
Rated 1.0 out of 5.0 by dont bother going there room was not clean. room service slow and very costly. rooms could here every sound in halls and other rooms. was that upset left and found somewhere else to spend the night August 22, 2014
Rated 4.0 out of 5.0 by Good service but dirty room. The pet rooms are very convenient and I have never had any issues with a room at the hotel before. However, every surface in the room was sticky and dirty, the desk, the nightstand, the TV stand and table. And the inside of the fridge was not the cleanest. The top of the coffee maker was full of coffee stains, there were dust webs between the long mirror and walls, curtains were full of dust and other guests hair was in the bathroom. Luckily I had some Lysol wipes with me. Staff at the hotel were excellent and the two meals at the restaurant were perfect. August 22, 2014
Rated 4.0 out of 5.0 by st johns stay all was well at this hotel- restaurant attached and clean rooms - no issues at all August 19, 2014
Rated 5.0 out of 5.0 by Great Hotel for an Overnight Stay I checked into this hotel late after arriving at St. John's airport. I was very satisfied with the attention given to IHG elite members. I paid for the hotel with award points form my account, and was even upgraded to the executive floor. I was also offered bonus points to my account and a 'VIP' amenity plate was waiting in the fridge when I arrived. The room is spacious and comfortable, and the water pressure in the bathroom is amazing. I could even see signal hill from my bedroom window. I would definitely recommend this hotel to any visitor wishing to stay in budget conscious accomodations. St. John's downtown is close by car, but definitely too far to walk. I'd also reccomend the restaurant for those visiting--the restaurant is open late #the bar a little later# and the service is fantastic. August 19, 2014
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