Rated 3.8 out of 5 by 44
Rated 3.0 out of 5.0 by Krobarx Working on the Rock again
Have been staying here a lot last couple of years. It is an average hotel. Not a bad choice for business. The perks of being a gold or platinum member in this hotel doesn't stack up to hotels in the same chain.
December 2, 2013
Rated 5.0 out of 5.0 by Fishunter Excellent Service
All staff very friendly, helpful, and efficient. Clean room and comfortable bed. Quiet surroundings.
November 14, 2013
Rated 1.0 out of 5.0 by Roamer1111 Soon to be "End of an era 11"
After 2 attempts over a period of time there has been no change to my concerns.
On my last visit this place:
-dirty remote control
-3 hangers in my room
-noisy heater unit
-loud party going on over many spots in the hotel (you would think knowing there was an event going on the hotel would have put all those people on 1 floor on at least have them all in the same part of the hotel
-had to ask for a bed sheet change after 4 days
-after making a complaint several months ago and told I would receive a survey to fill out I have not received one since. I find this very ironic as I travel a lot and typically stay in HI's and receive surveys from the other hotels
-as a platinum member I most always never get an upgrade and have to ask if I can be. Most of the time they are not able to upgrade me
November 13, 2013
Rated 4.0 out of 5.0 by Reflectoman comfortable bed, clean rooms
clean room, comfy bed, has an east side mario restaurant downstairs which does deliver room service.
October 31, 2013
Rated 5.0 out of 5.0 by tommyboy64 Great location and quality sleep had
Always stay here when I come to St. John's on business
October 14, 2013
Rated 2.0 out of 5.0 by Winrub2013 Bed uncomfortable
I have been staying at your hotel for years, but recently things don't seem to be as good as they were.
October 6, 2013
Rated 2.0 out of 5.0 by Mikigcm Noisy, a but stuffy rooms. Not well situated
No breakfast included and the local restaurant is ESM. Average, fast food. Tv channels take forever to change. Noisy rooms. I stayed there for the points but next time i will try amother place? Vending machines give it a motel feel.
October 2, 2013
Rated 4.0 out of 5.0 by Snow730 Trouble free and convenient stay
My most recent 4 night stay was quite comfortable with ease of check in, good room location. Room service and housekeeping and maintenance staff were very helpful, efficient and professional. The room facilities are quite adequate. I enjoyed my stay very much.
September 30, 2013