Rated 4.0 out of 5 by 69
Rated 5.0 out of 5.0 by Motoguest Great spot in the centre of the city.
Centrally located for convenient access to the sights and shopping restaurants. Friendly and helpful staff.
The supper at EastSide Marios was great but the breakfast was substandard. The restaurant did comp us the breakfast.
June 29, 2014
Rated 5.0 out of 5.0 by Happycustomer2013 Surprise illness, staff was great!
We were very happy with the rooms and restaurant. Shortly after arriving my Father got quite ill. The staff were overly helpful with our surprise situation. I cant thank them enough for the help!
June 24, 2014
Rated 5.0 out of 5.0 by newfiegirl Great stay ~ attractive facility.
Have not stayed here for many years, and was very impressed with the upgrades and improvements. As with all of St. John's, however, the prices are too high.
June 20, 2014
Rated 5.0 out of 5.0 by Jim85 Comfortable and Spacious Room
Overall an oustanding hotel. Check-in and check-out were lighting fast. Front desk staff was exceptional. Room was awesome! Comfortable bed and a very nice sitting area. Only negative was slow breakfast service. Waited 20 minutes to get my bill. Thankfully, my ride was running late. Other than that minor issue, I had a wonderful stay. Thank you!
June 14, 2014
Rated 5.0 out of 5.0 by Meridium Productive and relaxing combo
Great internet speed for business needs, clear and comfortable rooms and friendly staff.
June 9, 2014
Rated 5.0 out of 5.0 by Finning an Great service
We really enjoyed our stay. Restaurant /bar staff were extremely friendly as we're all your staff.
May 8, 2014
Rated 4.0 out of 5.0 by HLPBA Recent Stay
This is my besy hotel in St. John's, I stay because of it is pet freindly and it has Eastside Mario's.
I am little disappointed lately that they have decided to change the hours of the Resturant & Bar as a traveller that some times arrives late it was one of main reason to stay here as you could get food late as well as bar service---now that has changed with shorter hours for kitchen service as well as bar service. This will impact the number of times I continue to stay here.
April 22, 2014
Rated 4.0 out of 5.0 by Never home Out stay
We enjoyed our stay , even the storm on Wednesday didn't keep us awake although there was a lot of wind on the exterior door
March 30, 2014
Rated 5.0 out of 5.0 by DW Entertainment awesome place to stay
The reason i stay at the holiday in is because , when i am in the city for work meetings i have to travel at least 10 to 12 hours to get there and they provide a quiet ,comfortable and most of all a safe haven for me when i get there . After a great night sleep i feel refreshed and able to perform at my meetings . The staff are AWESOME .I would recommend this hotel to everyone .
March 28, 2014
Rated 4.0 out of 5.0 by dale52 Food
The restaurant East Side Marios is bad. High prices for poor food and service. I wish they had a different franchise in there. They have been there too long. Time for are change.
March 26, 2014
Rated 5.0 out of 5.0 by zinc7 Excellent stay
I would like to thank the staff and management team of this hotel for making my stay as a memorable one. Even though the weather was very cold but the stay was very warm. Very clean room, smiling staff at the reception was always willing to help. Keep up the good work.
February 9, 2014
Rated 5.0 out of 5.0 by BBBarr Keep going back.
Even though it is an older hotel, it is maintained well and kept clean. Comfortable bed, friendly staff, good grub and nice pub. What more do you need.
February 3, 2014
Rated 5.0 out of 5.0 by don 53 Perfect stay
The room was excellent nice and quiet and the food was great
January 29, 2014
Rated 5.0 out of 5.0 by Van64 Safe Haven
We were affected with the province wide power outages and blizzard and glad to find a warm place to stay with Holiday Inn St. John's. The few staff that were on hand, we're amazing and took care of everyone.
January 10, 2014
Rated 2.0 out of 5.0 by Jerry63 Old Hotel
This is an old and tired property, definitely in need of major updating and renovations. The rooms are small with very little closet space. The bathrooms are tiny, with the sink outside. The shower was actually pretty good. The in-room wired internet worked pretty good, the wireless was not so good (our room was the last one on a very long corridor, so likely out of range).
The wind howls through the old windows and the little window HVAC units are noisy and have very little affect. There is a useless small balcony which is just a waste of space (old Holiday Inn design) and adds an exterior cold door. There is no indoor pool. You will get charged for out-going calls from your room phone.
The hotel staff seem friendly enough, but seem to be hand-cuffed by what they have to work with. Seemed to have limited options for upgrades for IHG Rewards members.
The restaurant (East Side Mario's) is fine if you want a large meal, but has limited offerings for anyone looking for a light dinner at a reasonable price. Didn't try them for breakfast or lunch.
There are better hotels in better locations. This hotel is close to the airport and confederation building, but that's about it. We usually stay down-town, but chose this Holiday Inn to redeem some points. Not a good choice for us.
I suggest that the owners tear down this old hulk and build a modern hotel. The property appears to be in a valuable location, but the building itself is out dated.
December 27, 2013
Rated 5.0 out of 5.0 by jarand excellent
excellent. close to stores ,airport and hospital,always stay there when we visit or medical reasons and also work purposes
December 21, 2013
Rated 5.0 out of 5.0 by Elfie Comfortable bed and friendly, helpful service
A great visit! Room was lovely, bed comfy, staff friendly and helpful. Just right!
December 19, 2013
Rated 3.0 out of 5.0 by Krobarx Working on the Rock again
Have been staying here a lot last couple of years. It is an average hotel. Not a bad choice for business. The perks of being a gold or platinum member in this hotel doesn't stack up to hotels in the same chain.
December 2, 2013
Rated 5.0 out of 5.0 by Fishunter Excellent Service
All staff very friendly, helpful, and efficient. Clean room and comfortable bed. Quiet surroundings.
November 14, 2013
Rated 1.0 out of 5.0 by Roamer1111 Soon to be "End of an era 11"
After 2 attempts over a period of time there has been no change to my concerns.
On my last visit this place:
-dirty remote control
-3 hangers in my room
-noisy heater unit
-loud party going on over many spots in the hotel (you would think knowing there was an event going on the hotel would have put all those people on 1 floor on at least have them all in the same part of the hotel
-had to ask for a bed sheet change after 4 days
-after making a complaint several months ago and told I would receive a survey to fill out I have not received one since. I find this very ironic as I travel a lot and typically stay in HI's and receive surveys from the other hotels
-as a platinum member I most always never get an upgrade and have to ask if I can be. Most of the time they are not able to upgrade me
November 13, 2013
Rated 4.0 out of 5.0 by Reflectoman comfortable bed, clean rooms
clean room, comfy bed, has an east side mario restaurant downstairs which does deliver room service.
October 31, 2013
Rated 5.0 out of 5.0 by tommyboy64 Great location and quality sleep had
Always stay here when I come to St. John's on business
October 14, 2013
Rated 2.0 out of 5.0 by Winrub2013 Bed uncomfortable
I have been staying at your hotel for years, but recently things don't seem to be as good as they were.
October 6, 2013
Rated 2.0 out of 5.0 by Mikigcm Noisy, a but stuffy rooms. Not well situated
No breakfast included and the local restaurant is ESM. Average, fast food. Tv channels take forever to change. Noisy rooms. I stayed there for the points but next time i will try amother place? Vending machines give it a motel feel.
October 2, 2013
Rated 4.0 out of 5.0 by Snow730 Trouble free and convenient stay
My most recent 4 night stay was quite comfortable with ease of check in, good room location. Room service and housekeeping and maintenance staff were very helpful, efficient and professional. The room facilities are quite adequate. I enjoyed my stay very much.
September 30, 2013
Rated 2.0 out of 5.0 by RQMS rm 238
this room is on the ground floor just out side were every one goes to smoke and shoot the breezes,if you like lots of second hand smoke stay there if you like to hear people talk stay there.
the furniture in the room is well used and old.
the food at the adjoining restaurant (East Side Marios) is over priced luke warm when you get it.
I have stayed in other Holidays Inn express and in my mine a bigger bang for your buck,I will not be back.
September 27, 2013
Rated 4.0 out of 5.0 by Howard10 Holiday Inn St John's Newfoundland
Nice accomodation & Food , only issue we had is that our vehicle was broken into whilst parked in the Hotel car Park
September 24, 2013
Rated 5.0 out of 5.0 WE ENJOYED OUR STAY!
BEAUTIFUL HOTEL..VERT CLEAN AND QUIET~I RECOMEND ANYONE TO STAY THERE..LOOKING FOWARD TO RETURNING...:)
September 4, 2013
Rated 2.0 out of 5.0 by Pike36 unrenovated room, unpleasant experience
Being a reward member, we always stay at Holiday Inn. Our experience thus far has been excellent....until we stayed at the St. John's Gov't Center. This hotel has obviously not undergone any renovations like many of your other hotels. The first sign of this, was the fact that our toilet and sink were in different rooms. I found this very odd and awkward. Using the washroom and then having to cross the hallway to wash your hands is strange to me. The other issue we had was, we asked for a cot to be in our room when we booked the reservation(months prior), when we arrived, there was no cot. We called down and they said it would be brought up. We left for a few hours to sight-see, when we returned, the "cot" was in our room. This "cot" was about the size of a double bed. The mattress was attached to a large wooden board. The cot was standing up straight in the room because it was much to big to lay flat....basically, there was absolutely no where to fit it in the room. The person who brought it in, left it standing straight up for that reason. We called down and said that we couldn't use it because it didn't fit, so they took it away. My son ended up sleeping on two chairs pushed together. The price for this nights stay was the most we have ever paid at a Holiday Inn and unfortunately, it was our worst experience. I still have a lot of confidence in Holiday Inn and will continue to stay there, I just hope our experience is better next time.
August 30, 2013
Rated 5.0 out of 5.0 by landman2010 Clean and Quiet
A very busy place, so call ahead. The staff still have time for you and are very helpful. the heated pool is nice, but needs a little touch up; the view over Kelly's pond is very relaxing and the restaurant is busy and service was excellent and the you can't beat the food. All in all one of the best places I've stayed on business, across the country.
August 25, 2013