Rated 4.1 out of 5 by 76
Rated 3.0 out of 5.0 by Traveler564327 Internet problems
Pro:The room was clean and good value with my discount.
Con: Hotel claimed to have free internet. I read previous reviews complaining about lack of working internet and was concerned, but manager noted the problems were fixed. Not true. Internet worked the first night, but on the second day of my stay there was no connection. I phoned the desk and was told they were aware and were working on it. However, it did not work for the remainder of my stay.
No-one at the desk when I checked out (gone for 10 minutes!!) so I was unable to join the rewards program & get credit for this stay.
Also, there were 2 of us, yet they left only one bar of sink soap and 1 shower soap and didn't bother to replace the second day.
Not what I would expect from a Holiday Inn.
December 3, 2013
Rated 5.0 out of 5.0 by mrsb123 Very Nice!!
This is a very nice hotel! The room was clean, the staff was very courteous and helpful and the dining room served delicious meals. We would definitely stay there again.
November 29, 2013
Rated 4.0 out of 5.0 by C3GPS Room Fine, Environmental Controls Not Fine
We stayed one night and, while the room itself was fine, the heater didn't work properly. It wouldn't shut off when it got to the requested temp. It just kept running and running until we got up and turned it off. By then it was so hot in the room it was difficult to sleep. Of course, since it was about 15 degrees outside, it got cold fast and we had to turn the heat back on. Not a restful night.
November 27, 2013
Rated 1.0 out of 5.0 by Nomad1973 Without a Doubt
The internet didn't work the entire four day stay at this hotel. I complained daily and was told they were working the issue. Last year when I stayed at this hotel it was the same for my entire stay. Definitely not a place to stay if you need internet connectivity. I will not stay at this Holiday Inn again.
November 25, 2013
Rated 5.0 out of 5.0 by KDLang Nicer than I expected
After reading other reviews on this location, I was ready to settle for average. I was pleasantly surprised. I arrived late and was upgraded to a Jacuzzi suite. The room was huge. The hotel facilities seemed very nice. Since I arrived late and left early I didn't sample the food. My daughter attends college nearby and I will plan to stay here next time I visit.
November 19, 2013
Rated 5.0 out of 5.0 by JoseG89 Holiday inn business trip
The overall experience was pleasant. I was a little disappointed in the lack of a free breakfast, but I understand with the restaurant in the building.
November 14, 2013
Rated 5.0 out of 5.0 by Husker52 Great staff , very clean rooms, and wonderful location.
We have stayed at this motel at least three times and we have been very pleased every time. The staff is always welcoming and helpful. The rooms are spotless and smell fresh and clean. We really appreciate the blackout curtains which limit the outside lighting from keeping us awake. The restaurant has great food and we really enjoy being able to walk to dinner or breakfast without leaving the building. We love the location in the older part of downtown which allows us to take entertaining walks to many interesting buildings as well as walks along the beautiful riverfront park.
November 12, 2013
Rated 4.0 out of 5.0 by IntFF Nice and comfortable hotel, BUT
Nice and comfortable hotel, BUT describing it (in IHG website) as Riverfront and Historical area is misleading.
November 11, 2013