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Rated 4.2 out of 5 by 190 reviewers.
Rated 5.0 out of 5.0 by We sure like this Hotel We returned to St Joe and booked the Holiday Inn based on prior excellent experiences here. We especially like the friendly front desk staff, and the free lobby coffee bar with breakfast bars and fresh fruit is greatly appreciated. The pool area is extraordinary, and the entire hotel is well maintained and provides a classic downtown hotel experience. A definite "10", and we will return again. October 11, 2014
Rated 5.0 out of 5.0 by Great service We have received great service every time we have stayed at this hotel. THe front desk personel have been excellent in their greetings and knowledge and personality. October 3, 2014
Rated 5.0 out of 5.0 by Riverfront Holiday Inn is worth the price 36th Street Bar and Grill is a relaxing place to eat, and the hotel had no problems which I could find. It's off the beaten path (not near other hotels or restaurants) which is for me a plus. Downtown area can be walked during the day. October 1, 2014
Rated 4.0 out of 5.0 by Pinkerton Stay The bar needs HD TV's. Current TV's are not even visible. I challenge anyone to identify any team which is playing. Sarah, Johnna, and Meg are top shelve women who want to serve and they do it very well. Ashley at the front desk is hard to beat. Nathan tries hard, but can skin the cat as he obviously does not have a budget. The hotel needs to spend a couple of bucks. September 30, 2014
Rated 4.0 out of 5.0 by weekend visit Overall the hotel was fine for a small town economy hotel. Some of the furniture was in bad shape as it appeared that an animal had been chewing on the edges. Also, this hotel needs to invest in some modern coffee equipment for the lobby. There is one percolator coffee machine, which takes at least 30-40 minutes to make coffee. The pot always seemed to run out at the wrong time. A rather unhappy crowd was collected in the lobby over the weekend as this machine was making unusually loud noises. Good coffee, which is readily available, is very important to hotel guests. The owners of this hotel need to bite the bullet and make this upgrade. September 24, 2014
Rated 5.0 out of 5.0 by Perfect location I've stayed at this Holiday Inn three or four times now since it has the following advantages: -- very comfortable beds and rooms with a nice city view; -- restaurant and bar available for breakfast, dinner, and late night; -- good restaurants within a few blocks; -- great price deals especially on weekends. September 24, 2014
Rated 5.0 out of 5.0 by Overall experience This is our third visit at this hotel. We have never been disappointed in the service and/or accommodations. Staff is friendly and accommodating. Front Desk staff are knowledgeable and professional. Freshly brewed coffee was/is an extra plus. September 12, 2014
Rated 4.0 out of 5.0 by Musty smell in hall way There was a musty smell in the hallway and the elevator needed cleaning September 7, 2014
Rated 4.0 out of 5.0 by Nice Hotel Hotel is rather old. However, the room was clean, except for the bathroom. The living area was comfortable. Staff was really nice. Restaurant had some good food...especially the Reuben soup which I have never had before. Delicious!!! The bed needed to be updated, but was still comfortable. Just not what I am accustom to at Holiday Inn. There was some hair in the tub that wasn't cleaned out. That was kind of disgusting. Overall, a good property. September 6, 2014
Rated 5.0 out of 5.0 by like the covience great place to stay in st joe mo. stay here every year in sept since 2011 September 4, 2014
Rated 4.0 out of 5.0 by St. Joe Very nice hotel overall. Very friendly staff that greeted me when I arrived. Only reason I didn't give it a 5/5 is that the room smelled of a hint of smoke like it maybe was a previous smoking room in the past. Very comfortable bed!! Would stay here again if in the area for business. August 31, 2014
Rated 5.0 out of 5.0 by Quiet I enjoyed the fact that there was a place inside the hotel where you can enjoy a good meal and a few drinks without the worries of driving. The rooms were nice and well kept, the staff were very pleasant August 26, 2014
Rated 5.0 out of 5.0 by Comfortable room We are here frequently, and every time, the room is clean and comfortable. The staff are friendly and helpful. This is a really nice hotel. August 26, 2014
Rated 5.0 out of 5.0 by Clean comfortable room and excellent friendly service I have stayed at this Holiday Inn on several occasions and have always been very happy with my accommodations. The room is clean and comfortable and the staff is friendly, helpful, and efficient. I have always had an excellent breakfast the next morning at the restaurant as well. August 21, 2014
Rated 4.0 out of 5.0 by Great Staff Very good staff. Friendly and will go above and beyond the call of duty. Nice rooms and excellent pool area. Nice Bar and restaurant. Only negative was the neighborhood was rough. I did not like having to park my car across the street. even though I did not have any issues, I just wish the outside felt safer. August 20, 2014
Rated 3.0 out of 5.0 by Cold Shower I had to change my reservation but somehow the hotel checked me in on the original night, despite a new confirmation from the reservation system. Thankfully, the hotel was not full and the desk clerk was able to get me checked in. The room was clean and not uncomfortable. There were a few maintenance issues in the bathroom which I mentioned on checkout. Overall, everything was ok. Nice restaurant for a hotel and a clean room. When I showered in the morning, around 6:30, there was no hot water. At best the water was lukewarm. For a hotel to not have hot water is unacceptable. August 20, 2014
Rated 2.0 out of 5.0 by Recent Stay I checked in August 12th for 2 nights. Woke up the next morning and there was no hot water in the hotel. Not a great way to start the day. Management never apologized to me for this major inconvenience or offered to discount my bill or even to provide some food and beverage credits. Total disregard for their guests. I am a priority club member and have always received great treatment from other Holiday Inns, but not at St Joseph. August 18, 2014
Rated 5.0 out of 5.0 by Very friendly staff. We are always greeted as a IHG rewards member and offered to be upgraded to a hot tub room if wanted .Location for what we do is great. Very friendly staff (especially Joan). August 14, 2014
Rated 5.0 out of 5.0 by Very Nice Hotel Stayed at this hotel with family to attend the KC Chief's Training Camp. The staff was very polite and helpful. The restaurant personnel was wonderful with my little grandson. Will definitely only stay at this hotel when I visit St. Jo again. This hotel was a pleasant surprise! August 13, 2014
Rated 4.0 out of 5.0 by Comfortable bed and great staff/service. Enjoyed my stay. The only minor issue I had was the internet dropping off occasionally. August 11, 2014
Rated 5.0 out of 5.0 by GREAT STAY Location was ideal and the area is downtown,easy to get on the highway or even to go through downtown to get to the other side of St Joseph. Overall experience was Great! August 11, 2014
Rated 3.0 out of 5.0 by Fair hotel Overall, the room was fair. The windows had not been cleaned prior to our stay. Furniture was in fair conditions. The coffee table had a a piece missing that was re-stained. There were cigarette burns in the carpet. The mattress sank in the middle and it was quite visible. The bathroom was fair. Only had shampoo and lotion. No conditioner. Towels had an odor to them. Broke out in rash head to toe from them. Only reason this hotel was chosen was because it was located downtown near the sites we wanted to see. August 9, 2014
Rated 4.0 out of 5.0 by friendly employees every employee that I encountered greeted me and was very friendly August 8, 2014
Rated 5.0 out of 5.0 by Our Favorite Place We can stay anywhere we want but we choose to stay at this property! It is safe, clean and well maintained! The staff are great and very friendly! August 7, 2014
Rated 5.0 out of 5.0 by Great Hotel I always stay here when I am in town visiting family. The hotel is always great. August 2, 2014
Rated 3.0 out of 5.0 by close to downtown Not a bad hotel, just could use some updating to the rooms and be freshened up. A/C did not completly cool, bed was ok, the shower head leaked around it rather than through it. Staff were nice, resturant was decent food, and pool and fitness centers were good. August 1, 2014
Rated 5.0 out of 5.0 by Awesome and super safe hotel... The staff are great and the pool is awesome..Extra safe for staying at...The best place to stay in St. Joseph July 24, 2014
Rated 5.0 out of 5.0 Good customer/employee interatction We were very pleased with the ease of getting to this location. Upon entering the Hotel, Ashley immediately welcomed us and made us feel very comfortable. She answered all our questions and we enjoyed talking with her. She is one of the main reasons we would return to this location if we travel in this direction, in the future. We were very comfortable in the room. No problems. July 23, 2014
Rated 3.0 out of 5.0 by A bit long in the tooth I have stayed here before and each time the hotel seems to be a little less inviting. I choose this place because of its location to downtown. But after my most recent stays will look else where. July 22, 2014
Rated 5.0 out of 5.0 by Excellent Hotel This was a great place to stay. We pulled up the hotel on our GPS. They were able to get us in and it was very nice. We were very thankful for such a nice welcome after a very long day of driving. July 14, 2014
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