Rated 4.1 out of 5 by 166
Rated 3.0 out of 5.0 by tokenswede Needs renovating
This hotel is the only one in the downtown area. It needs to be updated/renovated...rooms all need lots of cosmetic work, especially bathrooms.
Hotel is also near railroad yards, and is noisy.
Staff was very nice, and bar/restaurant food was good.
I travel a lot and stay at Holiday Inns whenever possible. They promised to give me 300 extra IHG points but never gave them to me. Also, I was supposed to get an upgrade based on my status and it was refused.
Would not recommend this hotel.
May 16, 2014
Rated 5.0 out of 5.0 by Skelly001 Great stay
Have had problems in the past with other hotels. I really enjoyed my stay here. Would highly recommend.
May 15, 2014
Rated 4.0 out of 5.0 by trapnut A bit dated but still a class act
This property is a bit dated and the sink in the bath room was a bit slow to drain but she is still a class act. Nice place with a great pool and spa. The staff was great and the rates were very good.
May 14, 2014
Rated 2.0 out of 5.0 by HolidayInnGuestRiverFront Staff
Staff was not friendly or helpful. They complained about a broken system instead of turning a negative situation into a positive for the guests of the hotel.
May 13, 2014
Rated 5.0 out of 5.0 by junker Clean, friendly, comfortable
Stayed one night, in town for antique show. Staff very friendly, room clean, warm, and comfortable. I had planned to eat out but it was raining so ate at the bar/restaurant. It was excellent and well priced, glad I ate there. I come to St Joe twice a year and have stayed at 2 other hotels before this one. Will defiantely stay at this one from now on!
May 8, 2014
Rated 4.0 out of 5.0 by sdduffy Customer Service
We stayed with this property for 8 nights. All encounters with the front desk were professional and responsive on the front desk's part. Housekeeping staff had a few "grumpy" members; however, attention was given when requested. The restaurant food was average and the wait staff was adequate. For a small town hotel, we were pleased with the comfort, cleanliness, and overall fashion of the Commander's Suite.
May 6, 2014
Rated 5.0 out of 5.0 by RutheA Loved the bar/restaurant!
Our greeting was exceptional. Busy, but quiet, bar experience with a drink and great food as well.
May 6, 2014
Rated 2.0 out of 5.0 by Biz Visitor Rooms Are Poorly Maintained
The common areas are very nice and the restaurant and bar are clean and well decorated.
The rooms are another story. In one room, I had a plugged shower drain, making me shower in ankle deep soap scum, the climate control unit temperature button was stripped so it couldn't be adjusted, and there was peeling wallpaper everywhere. And if I could fly I could get a towel from the shower. Why the towel rack would be put as far away from the shower as physically possible is beyond me.
There are many better places to stay in St. Joseph. Unfortunately, they are not downtown. After this stay, I conclude it's worth the drive to stay somewhere (anywhere) on the Belt Highway.
May 4, 2014
Rated 5.0 out of 5.0 by uncle Jim desk staff
extremely courteous and helpful staff. quick and efficient check in and out.
May 2, 2014
Rated 5.0 out of 5.0 by blondie85 Great place to stay
Pleased with the overall quality of this establishment and the service received.
April 27, 2014
Rated 3.0 out of 5.0 by Underwhelm60 Good downtown location, but that's about all
If you need to stay near downtown St. Joseph this is an okay place. I've stayed a couple of times and it is just average. The restaurant has been good sometimes and just so so others. My room was never cleaned for my recent 3 day stay (not a huge deal it was just me ) but I felt that was lacking. TV was balky and was not sure if HBO was provided (it was listed in the guide but had no signal). I used the internet for a lot of my viewing. Internet was easy to use but a bit slow. The pool was being painted and the hotel reeked of paint fumes. Everyone I encountered mentioned how awful it was but the hotel did nothing to ease the situation.
April 23, 2014
Rated 5.0 out of 5.0 by gcopeland Nice overall stay
Everything at the hotel was top notch. Friendly, courteous staff. Nice hot tub
April 23, 2014
Rated 5.0 out of 5.0 by Louie2014 Great food
The food was very good and restaurant was clean staff was friendly and very attentive to our needs
April 19, 2014
Rated 4.0 out of 5.0 by Meany sleep
Our stay was most enjoyable. Good value.
The only minor negative, the a/c was very loud when it cut in.
April 16, 2014
Rated 4.0 out of 5.0 by Seymitch Great service
I really like this location, and the staff is always great!
April 9, 2014
Rated 5.0 out of 5.0 by Dinodoni Great place, great people
I can tell you that as a traveler who only gets home 30 to 40 days a year and being on the road as well as being a member of most travel partnerships that I find this hotel a welcome change from most of our stays.
While we cannot afford $ 500.00 a night hotels I still find that staff and the hotel itself to be the best value out there for me.
Thanks again all the great staff and support on our stay.
April 8, 2014
Rated 4.0 out of 5.0 by ghome good service
Enjoyed out stay. I could not get signed on to internet but did not go downstairs to get help. Food was good in restaurant. We arrived too late for supper but breakfast was enjoyable. Good friendly service from lobby staff
April 1, 2014
Rated 5.0 out of 5.0 by rudy69 great value
competetive rates and was in close proxemity to the plant i was visiting.. there were plenty of places to eat close by and nice place to eat in hotel
March 31, 2014
Rated 5.0 out of 5.0 by amy05 Nice hotel
Very friendly service. Nice room, A little pricey for the jacuzzi in the room, but overall good stay.
March 27, 2014
Rated 5.0 out of 5.0 by omnijim Holiday Inn St Joseph Riverfront
Very Nice Stay, will stay again soon. I really enjoyed the Hotel and the short drive to Casino. The indoor pool and hot tub was relaxing and fun
March 23, 2014
Rated 5.0 out of 5.0 by JamesG515 Good Service, Needs Updating
The hotel staff were friendly and assisted me upon request. The rooms require updating to make them more soundproof as there was significant sound transmission between adjoining rooms. Overall the hotel was good.
March 20, 2014
Rated 5.0 out of 5.0 by Jimbo1950 Great value and convenience.
This hotel is a great place to stay...close to casino and the hotel has a great bar/restaurant with excellent drink and food prices. We have stayed here twice for an extended time period in the last 3 months and will continue to return.
March 13, 2014
Rated 1.0 out of 5.0 by tired999 No Sleep
Fire Alarms went off three times and no one knew how to shut them off.
March 12, 2014
Rated 4.0 out of 5.0 by MeatGuy Holiday Inn, St. Joe
Reasonable hotel. I like the hotel, but you best hope you have a newer remodeled room and not an older, untouched one. The restaurant is very good.
March 7, 2014
Rated 5.0 out of 5.0 by tspangler Great Place To Stay
Great place to stay. Clean, comfortable, very relaxing. My only complaint would be that the restaurant was not staffed appropriately for a city that was holding a National Wrestling Tournament directly across the street. One staff member was working the restaurant at 7 pm when College Basketball was on and had to get a manager to put our names on the list to be seated. They had probably 10 open tables but no one to wait on them so we had to wait to be seated (behind 3 other families waiting). We sat at the bar which was great. The bartender was awesome!!!! Food was great. I would stay there anytime I was in town.
March 7, 2014
Rated 4.0 out of 5.0 by missievw Excellent service
Staff at the the front desk and in the restaurant were extremely friendly and accomodating. We did have a room adjacent with very loud young ladies, but when the front desk was notified of our dilema they handled it efficiently and politely.
March 6, 2014
Rated 2.0 out of 5.0 by rickjhh This Hotel is going downhill
Will not return until something changes. It has gone downhill significantly in the last few months. Won't be back.
March 6, 2014
Rated 3.0 out of 5.0 by JJ Morning Great service but needs some attention
Although my stay was fine there were a few things needing some attention in my room.
March 4, 2014
Rated 4.0 out of 5.0 by kell71 GREAT ROOM/HORRIBLE RESTAURANT
The room was clean and quiet and we were able to sleep quite well. However, the food and service in the restaurant was horrible. We had to wait quite a while for our order to be taken, and then almost an hour after that to get the food. My husband went to get our drinks off the bar after they had been sitting there for 10 minutes. He also had to get ketchup and napkins for other tables after we had asked for it. The pool and sauna area were also very nice, thought they could use a few more chairs and tables.
February 26, 2014
Rated 4.0 out of 5.0 by bln1 quick trip
We were a little concerned with the safety of location but no problem.
February 23, 2014