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Rated 4.1 out of 5 by 176 reviewers.
Rated 4.0 out of 5.0 by Riverfront Holiday Inn Hotel is very fine, but they need new mattresses. Hotel staff was friendly. Restaurant staff could have been more friendly. June 1, 2014
Rated 5.0 out of 5.0 by Excellent accommodations with great lounge Staff, from check in to check out, is friendly and efficient. The building and grounds are clean and attractive. The room was comfortable, clean, well equipped and inviting. The fantastic bar was teeming with local patronage and the bartender was friendly, attentive and provided outstanding service. May 28, 2014
Rated 5.0 out of 5.0 by The beds and Comfortable rooms are why I Stay. This location is Central to the Business I had to do. The beds and comfortable rooms are why I stay at Holiday Inn. May 27, 2014
Rated 5.0 out of 5.0 by great place great place, no complaints, recommend highly, easy parking, outstanding facility, every amenity, very reasonable price, great rooms, great on site restaurant, super clean and pleasant facility, etc. May 27, 2014
Rated 2.0 out of 5.0 by Hot Stale Room Hot stale room with AC off, broken elevator, AC out in hallways, and Brown recluse spider in bath tub. May 27, 2014
Rated 4.0 out of 5.0 by Downtown St Joe Overall I Enjoy staying at this location when I'm in town. The check In and Out is always Good. The overall stay is Good also. This is my prefered location when I'm in town for business. The Bar / Resturant is where you may be need some work. The Food is Good but may be a little over priced. The bar staff is friendly but the conversation most times is subject. May 27, 2014
Rated 5.0 out of 5.0 Perfect place at the end of the day. I've been to many great Holiday Inn hotels all over the world but the St Joseph hotel staff went above and beyond by suggesting a good place to eat after a long drive and on the last morning the front desk staff offered to loan her own phone charger to my wife. Our only regret is that we could not have stayed longer to explore the area. May 20, 2014
Rated 4.0 out of 5.0 by Clean and comfortable Stayed at the Riverfront Holiday Inn in May of 2014. The staff was helpful, the room very clean and bed was very comfortable. I had breakfast the next morning in the motel. Very affordable and the quality of food was awesome. Recommend to others to stay and will again in the future. May 20, 2014
Rated 5.0 out of 5.0 by Great location Great location. Restraurant was excellent and so was the service. May 20, 2014
Rated 5.0 out of 5.0 by Very nice stay! We got here hours before check-in but they had a room already available and since I was a reward member they let us in early without extra fee :) And the staff gave us a nice welcome gift bag! We liked that there was a fridge and microwave. The indoor pool was awesome with a sauna and hot tub. I am always afraid the beds will be too soft for my back but these beds were perfect for me and I slept very well...twice :) The staff was always nice and eager to assist. Overall it was worth every penny. I will come here again as I may be traveling more this direction more often anyway. May 20, 2014
Rated 3.0 out of 5.0 by Needs renovating This hotel is the only one in the downtown area. It needs to be updated/renovated...rooms all need lots of cosmetic work, especially bathrooms. Hotel is also near railroad yards, and is noisy. Staff was very nice, and bar/restaurant food was good. I travel a lot and stay at Holiday Inns whenever possible. They promised to give me 300 extra IHG points but never gave them to me. Also, I was supposed to get an upgrade based on my status and it was refused. Would not recommend this hotel. May 16, 2014
Rated 5.0 out of 5.0 by Great stay Have had problems in the past with other hotels. I really enjoyed my stay here. Would highly recommend. May 15, 2014
Rated 4.0 out of 5.0 by A bit dated but still a class act This property is a bit dated and the sink in the bath room was a bit slow to drain but she is still a class act. Nice place with a great pool and spa. The staff was great and the rates were very good. May 14, 2014
Rated 2.0 out of 5.0 by Staff Staff was not friendly or helpful. They complained about a broken system instead of turning a negative situation into a positive for the guests of the hotel. May 13, 2014
Rated 5.0 out of 5.0 by Clean, friendly, comfortable Stayed one night, in town for antique show. Staff very friendly, room clean, warm, and comfortable. I had planned to eat out but it was raining so ate at the bar/restaurant. It was excellent and well priced, glad I ate there. I come to St Joe twice a year and have stayed at 2 other hotels before this one. Will defiantely stay at this one from now on! May 8, 2014
Rated 4.0 out of 5.0 by Customer Service We stayed with this property for 8 nights. All encounters with the front desk were professional and responsive on the front desk's part. Housekeeping staff had a few "grumpy" members; however, attention was given when requested. The restaurant food was average and the wait staff was adequate. For a small town hotel, we were pleased with the comfort, cleanliness, and overall fashion of the Commander's Suite. May 6, 2014
Rated 5.0 out of 5.0 by Loved the bar/restaurant! Our greeting was exceptional. Busy, but quiet, bar experience with a drink and great food as well. May 6, 2014
Rated 2.0 out of 5.0 by Rooms Are Poorly Maintained The common areas are very nice and the restaurant and bar are clean and well decorated. The rooms are another story. In one room, I had a plugged shower drain, making me shower in ankle deep soap scum, the climate control unit temperature button was stripped so it couldn't be adjusted, and there was peeling wallpaper everywhere. And if I could fly I could get a towel from the shower. Why the towel rack would be put as far away from the shower as physically possible is beyond me. There are many better places to stay in St. Joseph. Unfortunately, they are not downtown. After this stay, I conclude it's worth the drive to stay somewhere (anywhere) on the Belt Highway. May 4, 2014
Rated 5.0 out of 5.0 by desk staff extremely courteous and helpful staff. quick and efficient check in and out. May 2, 2014
Rated 5.0 out of 5.0 by Great place to stay Pleased with the overall quality of this establishment and the service received. April 27, 2014
Rated 3.0 out of 5.0 by Good downtown location, but that's about all If you need to stay near downtown St. Joseph this is an okay place. I've stayed a couple of times and it is just average. The restaurant has been good sometimes and just so so others. My room was never cleaned for my recent 3 day stay (not a huge deal it was just me ) but I felt that was lacking. TV was balky and was not sure if HBO was provided (it was listed in the guide but had no signal). I used the internet for a lot of my viewing. Internet was easy to use but a bit slow. The pool was being painted and the hotel reeked of paint fumes. Everyone I encountered mentioned how awful it was but the hotel did nothing to ease the situation. April 23, 2014
Rated 5.0 out of 5.0 by Nice overall stay Everything at the hotel was top notch. Friendly, courteous staff. Nice hot tub April 23, 2014
Rated 5.0 out of 5.0 by Great food The food was very good and restaurant was clean staff was friendly and very attentive to our needs April 19, 2014
Rated 4.0 out of 5.0 by sleep Our stay was most enjoyable. Good value. The only minor negative, the a/c was very loud when it cut in. April 16, 2014
Rated 4.0 out of 5.0 by Great service I really like this location, and the staff is always great! April 9, 2014
Rated 5.0 out of 5.0 by Great place, great people I can tell you that as a traveler who only gets home 30 to 40 days a year and being on the road as well as being a member of most travel partnerships that I find this hotel a welcome change from most of our stays. While we cannot afford $ 500.00 a night hotels I still find that staff and the hotel itself to be the best value out there for me. Thanks again all the great staff and support on our stay. Dino M April 8, 2014
Rated 4.0 out of 5.0 by good service Enjoyed out stay. I could not get signed on to internet but did not go downstairs to get help. Food was good in restaurant. We arrived too late for supper but breakfast was enjoyable. Good friendly service from lobby staff April 1, 2014
Rated 5.0 out of 5.0 by great value competetive rates and was in close proxemity to the plant i was visiting.. there were plenty of places to eat close by and nice place to eat in hotel March 31, 2014
Rated 5.0 out of 5.0 by Nice hotel Very friendly service. Nice room, A little pricey for the jacuzzi in the room, but overall good stay. March 27, 2014
Rated 5.0 out of 5.0 by Holiday Inn St Joseph Riverfront Very Nice Stay, will stay again soon. I really enjoyed the Hotel and the short drive to Casino. The indoor pool and hot tub was relaxing and fun March 23, 2014
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