Rated 4.1 out of 5 by 176
Rated 2.0 out of 5.0 by Verne Experiene at his property
The lady at front desk was awsome. Check in was fast and efficient. Food was horrible. Ordered the shrimp and Beef Fettucchini. Burned and tastless. Toilet did not flush. No coffee in room except de-caf. Room was nice. Rate was reasonable.
February 18, 2013
Rated 5.0 out of 5.0 by MusicMan Great service and all of the amenities.
We attended an event that was held in the Holiday Inn, and they gave us a great room rate as well as excellent hospitality. My wife and I attend several formal banquets a year, and this was our first in Missouri. Our banquet meal was superb, the hors-d'oeuvres were exceptional, and the atmosphere was outstanding. We plan to return next year.
February 15, 2013
Rated 1.0 out of 5.0 by SLACKER find some where else
This place is really turning into a dump. Have been coming here for 15 years and is the bottom of the line. Last time here the curtains were torn from the windows and when i talked to the front desk they informed me that mainteance would take a look at it the next day. Food service was never good here but to has hit a new low. Front desk was a much help and a screen door on a submarine. Will not stay here again.
January 31, 2013
Rated 3.0 out of 5.0 by hawker43 Hotel needs some work
The internet needs to be upgrade to a faster setting. One of the slowest hotels that I stay at.
The hotel in general needs a little tender care. I see a lot of work that needs to be done in rooms and hallways. Starting to show its age.
January 28, 2013
Rated 5.0 out of 5.0 by happyhoteler Excellent hotel
Rooms are clean, service staff are excellent and friendly, food in the restaurant is great. Stayed two weeks and it was perfect. Excellent location for working in downtown St. Joe.
January 27, 2013
Rated 5.0 out of 5.0 by peteabc Great Experience
Mr. Douglas; Even though I did not receive a Holiday Inn survey, I wanted to let some one know of my great experience at your Holiday Inn. As a Priority Club member I stay in as many Holiday Inn hotels nation wide as well as one in London last Dec. Your staff is amazing and I felt the facility was excellent.
January 16, 2013
Rated 5.0 out of 5.0 by Roadwarrior12 Great Hotel
Stay here often never have an issue
Staff is great
December 10, 2012
Rated 3.0 out of 5.0 by wygirl Out dated and false information on web page
The room and stay was okay with the exception of having to switch rooms due to no heat after an already long day.
Our major complaint is not against the hotel or its staff or management, but against the false information on the web site.
They DO NOT have pay movies in the rooms any longer, and we were informed they havent had for over a year. This is not acceptable for a hotel chain the size of Holiday!!! How hard is it too change the web page and the TV listings in the room!!!
The manager, Chuck, very patiently listened to my complaint and handled everything!!
December 1, 2012
Rated 1.0 out of 5.0 by ReallyUnsatisfied Indifferent Staff
Staff is indifferent to customers needs and concerns, and totally cluless regarding good customer service. This seem to be an ongoing problem at this hotel. My best guess is this attitude starts with manangement.
One morning there was NO HOT WATER!
The best way to help this hotel's reputation would be to replace the current management with competent qualified personnel.
My suggestion to current management is, DO YOUR JOB OR GET OUT!
This is the only IC hotel in the area. What a joke! The next time I'll stay somwhere else.
November 24, 2012
Rated 5.0 out of 5.0 by ElDubya Good Ol' St. Joe
When in St. Joe, we always stay at the Riverfront Holiday Inn. Easy access, great rooms, wonderful service, fine food. A great value and in the beautiful downtown/historic district. We have been using this hotel for 10 years, and intend to keep coming back.
November 23, 2012
Rated 1.0 out of 5.0 by Fish9 Dirty and filthy
The first night that I spent was not to bad. The job I was doing ran over and I had to re-book another night. I went in to my room and it was dirty. I was so sleepy that I almost just stayed in that room, but I went down to the front and let the her know. She felt so bad she got me a different room. So I get up in to the new room take off my shoes and step on a screw I couldn't believe it, then the luggage bench was moved away from the wall so I try to push it back to find it glued to the carpet. I go to lay in bed and the mattress is so old that its indented but I was tiered I just went to sleep. When I woke-up the next morning I walk over to the desk and step on a piece of metal.
Never will stay or recommend that hotel it was worst.
I will travel to the next town when I have to go back.
November 21, 2012
Rated 1.0 out of 5.0 Nov 12-16th Review
I had no hot water for the shower on the morning of the 13th and ran out of hot water that evening. I was told that a main broke. My colleague said this was the third time it happened to him at this hotel. You can't run a hotel without reliable hot water. I have been staying there for the last few months along with many Ring Container colleagues that I recommended. I will not go back unless I get a garantee of reliable hot water. Saint Joseph Missouri, Riverfront/Hist Holiday Inn.
November 19, 2012
Rated 5.0 out of 5.0 by ToddC73 Convenient and Quality
I travel often and always select the Riverfront hotel. It has a great staff and is walking distance to St. Jo's best food and drink spots. A great asset to the downtown
November 14, 2012
Rated 5.0 out of 5.0 by JudyK Lots of Comfort
We stayed here and enjoyed our stay, the comfortable king size bed, lots of pillows. Would recommend this hotel if you want to see St. Joe Riverfront area. Loved the old churches, had fun just driving around looking at the buildings.
October 29, 2012
Rated 5.0 out of 5.0 by woody01 Excellent Accommodations
My wife & I visit our daughter & family in St Jo 4-5 times annually and have for 6 years. We always stay at the downtown Holiday Inn because of location and excellent service & accommodations. Our needs are always met in a timely and efficient manner.
October 29, 2012
Rated 5.0 out of 5.0 by Safety Arrived Late, Room Great, Staff Superb
The hotel is in downtown St. Joe. We had a client meeting early the next day, so we drove in late. While the property is older, it is well-kept. The staff were polite when we arrived, recognizing the Platinum Elite status. All well and good, but, more importantly, made us feel at home after a tough drive in tough weather. Room was large, comfortable, clean and quiet. What more is needed before a tough day. Thanks.
October 24, 2012
Rated 2.0 out of 5.0 by philster Basic issues
This property has seen its better days. The furnishings, halls, elevators, are all very tired and worn. The biggest two issues I dealt with were, one, the internet was down for the evening that I was there, and the coffee maker was not fuctional. The first issue could not be resolved by a good staff but the second was not noticed until I wanted to use it. Too late to ask for another. I did leave a note on the machine.
The room service was excellent
October 19, 2012
Rated 4.0 out of 5.0 by Traveler504 Old hotel, guest rooms need serious updating
The downstairs and public areas are updated, but the guest rooms are old and outdated.
October 7, 2012