Rated 4.0 out of 5 by 115
Rated 5.0 out of 5.0 by Mrs Ice Great room to relex
my stay was pleasant, I enjoyed the pool, the weight just need a few more equipment to work out on but over all I really like the hotel for the price as well. I will be returning to this hotel again.
August 20, 2014
Rated 2.0 out of 5.0 by LJD72 Filthy room and bathroom
The housekeeping was so poor that I had to go get cleaner and clean my own room. I also had to pay to wash my sheets. The cleanliness of these rooms is not up to Holiday Inn standards.
August 17, 2014
Rated 5.0 out of 5.0 by facilitator1 Great service and friendly staff
I enjoyed my stay and the service was great. The rooms were cleaned very early in the morning. I would recommend this hotel to friends and family if they are traveling and need a great place to stay.
August 14, 2014
Rated 2.0 out of 5.0 by Chris8078 Cleanliness and service needs help.
Front desk receptionists are more involved with themselves than your attention. Carpets in main lobby and elevator stunk and we're visibly disgusting. Room carpet was better. Attached restaurant food was terrible. Ribeye was thin and very hard to chew, I didn't even finish it. Corn tasted like warm soft nothing and the green beans tasted vinegary. Breakfast starts at 7am which seems a little late for a business park area next to a hotel. How do people with early flights eat? I will not stay there again.
August 13, 2014
Rated 2.0 out of 5.0 by Nordic24 Air Conditioning is lacking in the rooms
I always stay at this hotel when i have business in St.Louis as i am treated great and like the people working there as they are friendly and accommodating.
One big complaint i have from my last visit is the air conditioning...or lack of it. after the first night i asked for a different room as the A/C was set at 62 but it did not cool down. Sad thing is, the 2nd room was no different. Seems the A/C units need a charge maybe?
the fans don't run very fast either.
Thank you for letting me provide the review and i trust next visit will be a little more climate comfortable.
August 12, 2014
Rated 5.0 out of 5.0 by Kaiden Everything was fantastic from A to Z.
Staff was very professional and clean comfortable rooms.
August 9, 2014
Rated 4.0 out of 5.0 by Indyokie Excellent bed, below average dining experience.
I stayed week of August 4, 2014. Shuttle from airport was quick and friendly. The IHG upgrade I enjoyed a large two room suite. Nice upgrade and plenty of room on the top floor. The shower door was off it's track upon my checking in- how a cleaning person could walk out of the room without calling this in to engineering is beyond me - small detail but a detail they completely missed. I fixed it well enough to work vs. calling downstairs. The bed was the most comfortable of any IHG property I've stayed in in the past 8 months ( 45 stays ) Better pillows than other locations as well. I did buy the coupon for the breakfast the next morning. It was 8:00 am and the restaurant was in shambles - every table needed bussed. The staff was around but not effective. I ended up not even using my coupon - nor getting so much as a cup of coffee. Not sure how that happens unless somebody including management didn't show up. When returning to this area, I'll stay for the bed and choose to eat somewhere else.
August 8, 2014
Rated 5.0 out of 5.0 by Les80 Comfortable bed and cleanliness of room.
While attending convention of Christian Congregation of Jehovah's Witnesses, this was very suitable accommodation. Staff was very polite and helpful. Room was well kept.
August 6, 2014