Rated 4.0 out of 5.0 by jkosel Hotel
Overall happy with the hotel but the restaurant could use some help. I had dinner and the meal presentation was not what I expected for the price of the meal. Please do not put a load of onions on a Rib Eye steak. It took away from the meal. The waitress was attentive and noticed I had not finished the steak. She asked was something wrong. At that point I really did not want to deal with the situation.
I would work on improving the food service especially when foot traffic is light. I got the impression that I was a inconvenience being there. I probably was wrong just my first impression.
May 16, 2013
Rated 4.0 out of 5.0 by parag0d Great overnight stay close to airport
We were looking for a Holiday Inn Express (our hotel of choice) near the STL airport. This fit the bill. Pretty standard Holiday Inn Express experience... decent room, fairly comfortable bed, clean room, quiet, etc. The one thing that really set it apart was the "park and fly" option. Basically, you can park your car there and they provide shuttle service to and from the airport on demand. That saved us quite a bit in parking fees at the airport garage and no fighting with walking while carrying all of our luggage in a parking lot. I would recommend this property.
May 11, 2013
Rated 4.0 out of 5.0 by byoun4 Not a bad place to spend the night!
The hotel and rooms were very clean. I will say the beds (for full) were very small and too firm for my taste. Also, we purchased the pay and go package so we could spend the night, be shuttled to the airport, and leave our vehicle. I made the arrangement through a chat session on the holiday inn website and when we checked in we were told the rate was wrong and they charged us an extra $10 which I thought was unprofessional and unfair.
May 7, 2013
Rated 3.0 out of 5.0 by kelvinlls Convenient location from STL Airport, no-frills service
Convenient location to STL Airport, with free shuttle service by the hotel. The front desk was not particularly friendly at the time of my check-in and check-out. The rooms are nice and clean, but does not come with free breakfast unlike other hotels.
May 7, 2013
Rated 4.0 out of 5.0 by jkosel Business Stay
I did not find anything unacceptable. The place serves it's purpose for my business trip needs. So far to date and I usually stay here for overnight for the flight the next day.
The restaurant/bar has been okay and works especially if you do not feel like going out after checking in.
Though the last time I stayed as another reviewer indicated the wireless service was poor. It seemed to be working better at my last stay.
April 29, 2013
Rated 3.0 out of 5.0 by Holidayinnregular25 Internet was useless
I will not stay here again until the Internet actually works and the air conditioning units are changed out. The AC was so loud I could not sleep. The Internet was so slow it was impossible to use. When I could connect it was so slow by the time I could try to see anything I was knocked off.
April 14, 2013
Rated 5.0 out of 5.0 by EricL comfortable and close to airport
Very comfortable room. Exercise room was great with nice selection of equipment. Breakfast selection was very good in restaurant. Would stay there again.
April 13, 2013
Rated 2.0 out of 5.0 by jfdsa Service the good & the bad
The breakfast/refreshment waitress provided exceptional service in a professional and friendly manner. She should be commended for her customer service skills.
Now the front desk is a different story. It actually took 25 minutes to check in. Evidently, my company forgot to make my room reservation, at the time that they booked the hotel conference room. The lady at the front desk actually had me start up my laptop to look up the reservation confirmation code. Which she could not find any record of. Finally, I said well do you have any rooms? Her response sure. Then she looked up my priority club number and said "What type of room would you like?"
The best part of this hotel was the service I recieved in the breakfast area.
April 12, 2013