Rated 3.7 out of 5 by 62
Rated 5.0 out of 5.0 by OhGee Friendly staff and great experience.
The friendly and engaging staff was immediate from the person checking us in. Every morning (4:30 am), afternoon or evening, the staff was walkways pleasant and comforting our stay. The room was exceptionally clean and up to date with towels that still felt soft and not rough as if washed many times already. The up to date furniture and bathroom provides a cleaner and uplifting experience.
February 22, 2014
Rated 5.0 out of 5.0 by skiingcowboy Frendly staff
I love staying at this hotel. Whenever I'm in the St. Louis area this is my hotel of choice. I will even drive a little out of my way to stay at this property. The staff always make my team members and myself feel vary welcome.
February 4, 2014
Rated 3.0 out of 5.0 by Sleepless99 No sleep because air conditioner would not turn off
The appearance of the hotel is very nice. My room was adequate, nothing special but nothing bad. I have stayed in many hotels recently in the surrounding states including Colorado, Kansas, and several in Missouri, and this room was the most expensive, and uncomfortable. I was in town for an interview and slept very very poorly. The air conditioner in the room was quite loud. I finally turned it off at 2am since it was interrupting my sleep, and decided I would rather be cold (it was negative degrees outside) than not sleep. For the rest of the night, the air condition (which was still turned off) would turn itself on and run for about 10 seconds every hour, thus I was re-awakened once an hour. Needless to say, I did not sleep well the night before an interview. I believe the price was overrated, and the room quality was poor since the purpose of my trip was to sleep.
January 27, 2014
Rated 4.0 out of 5.0 by hockey mom1 poor breakfast
In the future if you are hosting a hockey team for thier tournaments.....you should provide an adequate breakfast. You need to have fruit available and juice, maybe some toast too!. Eggs and sausage alone is not a healthy way for teams to energize in the morning before games. The waffles were 'ok' but went quickly and were not replaced. Then the only thing they had to drink was water or coffee---not good.
January 23, 2014
Rated 3.0 out of 5.0 by NeedingGrace Ok room, bad day to stay
The room was fine, nothing spectacular. A couple of issues in the bathroom (there was a hole in the back of the door where it had been slammed), but on the whole not too bad.
I was just the wrong day to stay in St. Louis as the Cards were in the playoffs, and had a game in town, so the hotel was full with people carrying cases of beer and being loud. Not the hotels fault, but it was part of my experience. Something to think about if you plan on staying in the fall.
January 12, 2014
Rated 5.0 out of 5.0 by wyly Best Customer Service
The staff at this location was excellent. No matter what I asked they not only accomplished the task they always followed it up with "it is my pleasure". When I am in the area I will always stay here..friendly bar...good food and the beds were so comfortable.
January 2, 2014
Rated 5.0 out of 5.0 by Marcy01 Hotel
The hotel was in perfect condition, employees very polite and the room was in very good condition. Would recommend this hotel to anyone.
January 1, 2014
Rated 1.0 out of 5.0 by Fritzel LOUD LOUD LOUD pluming and other rooms
Great renovations at the wrong property....the rooms where so noisy that I couldn't sleep...every bathroom movement or flush ...Staff is great ...lucky I only stayed one night......and yes I could have asked for another room but the hassle was just too much
December 28, 2013