Rated 5.0 out of 5.0 by Scot23 Great Service and welcoming atmosphere
With the remodeling completed it is a great improvement to the lobby/entrance area. Clean neat and bright.
I did not use the breakfast/bar area, but would comment that the music is loud in the evenings.
Lighting on the East side parking lot could be updated. very dark in areas. I did see security at this hotel which made me feel safer about parking in this area.
The room was clean and comfortable. A few things show there age, but were very clean. Flat screen TV was a good size and had adequate channels.
The pillows are my biggest complaint. If you want a soft pillow, good luck. I asked for a softer pillow or a feather pillow. Was told they did not have any.
Now the good part. I keep going back to this hotel because you could not find a better staff of people anywhere. They are always friendly and helpful.
May 15, 2013
Rated 4.0 out of 5.0 by SpunkyGal97 Living Social Stay
I have family in the South Saint Louis area, so I purchased this hotel on Living Social thinking, I'll probably use it sometime. Little did I know, I would NEED to head to Saint Louis the next week. This was my first visit to this hotel, but hopefully it will not be my last! I checked in on a Wednesday night, which is apparently when they have live music in the bar/dining area. Although the noise from the area made it difficult for the front desk staff to answer phone calls, and some things had to be repeated, the place had a nice upbeat atmosphere.
The room was clean and comfortable. No complaints there. I second an earlier post that the pillows tend to be on the large side. As someone who likes a soft, squishy pillow, this took a little adjusting.
I had breakfast in the dining room. There is a cold and a hot side and I felt it was clearly marked. The price seemed on par for hotel dining rooms although selections were not extensive. The service was not stellar, but it was adequate. I had to ask for a water and then to flag down the waitress to have it refilled.
I was much impressed by the business center area. After realizing I rushed out of work without my laptop cord, and desperately needing to work, I went down to use the hotel provided computers. They were fast, well maintained and quite efficient. I was able to work for several hours, and the front desk even supplied some extra printer paper.
I gave it a 5/5 stars for value because between the Living Social voucher and being a Priority Club member, I felt that this was an EXCELLENT value.
Overall, I would recommend this hotel to others staying in the area. The combination of entertainment and business amenities make it a great choice for the busy traveler.
May 12, 2013
Rated 4.0 out of 5.0 by HolderoftheHouse Nice Place to stay and party
We stayed for a family wedding and the hotel hosted the reception. The food at the reception was really good and the staff was all very friendly. The staff was great and accommodating, especially when we burned through three room keys after they would mysteriously stop working.
The staff was never rude, even the security staff when the wedding guests would stay in the bar area right up until they politely kicked us out. Their patience with our drunk crew was very appreciated.
The room was nice and clean, my fiancee's only complaint is the pillows don't fit her comfort, despite the fact Holiday Inn claims that the variety of firm and soft in the room are adequate. I will say that the hotel says they offer other pillows but my fiancee just brought hers from home so I can't say that those wouldn't have sufficed.
All in all it was a great weekend and we all had a good time. The breakfast offered in the restaurant was pricey and the staff wasn't super good at acknowledging which side is hot and cold so you could easily end up being upcharged.
Lastly, the hotel isn't located super close to downtown which is why I marked Location as a con. If you are expecting to be a short ride from downtown like Busch Stadium, The Landing or the Arch, all that is a good 20 minute+ interstate jaunt away.
Those are my only complaints about it though, a very nice place to host a big party.
May 10, 2013
Rated 4.0 out of 5.0 by loritherrien Great service and location
we held a small block of rooms for my family for the occasion of my son's wedding. We were very comfortable and the staff was very helpful and pleasant especially Michael and Olga who assisted us with breakfast. While the food was just average, their service was so good that we didn't care about anything else.
The weekend was great and the staff helped us build lasting memories. Thank you all!
May 10, 2013
Rated 4.0 out of 5.0 by MrsBo Comfortable bed
The bed was comfortable...and I'm picky! Shuttle to and from casino a plus!!
April 28, 2013
Rated 4.0 out of 5.0 by Charmain Pleasant experience, accommodating staff
The remodeling is a great improvement. Upon entrance you have
the feeling of being in a first-class facility. My suggestion for
improvement would be in the dining area. The instructions about
the breakfast plan were confusing. The offerings were limited for a
$11 buffet. The area needed to be divided from the lobby area.
A glass partition? A row of large plants? The tables were too near
the food table. All-in-all the breakfast was the one detraction from
an otherwise good stay.
When the occasion arises I would return.
April 18, 2013
Rated 5.0 out of 5.0 by lmoe Jackson Wedding
From the beginning of the wedding planning, Angelia the Banquet Manager, made it easy and simple. Once we booked it, almost everything was complete. The Cake, Music, Food, Bar, Room and a Bridal Boutique.
Everyone made us feel so welcome and with the New Remodel, it was just breathtaking.
We were able to go to a cake tasting and food sampling on what we decided to go with. Chef Harry made us feel so special and the food was definitely amazing.
We heard nothing but compliments on the venue, food and how nice everyone was at the reception.
I want to thank everyone from Chef Harry, Angelia, to the front desk who made sure there was champagne and a cheese tray in the room.
I would definitely recommend the Holiday Inn South County!
April 12, 2013
Rated 5.0 out of 5.0 by jlbrow Great Staff and Accommodations
This hotel is very nice, the rooms were clean and comfortable and the pool area and fitness center were nice to use.
Specifically, the staff at this hotel are the best that I've ever dealt with. My friend got sick the first day of our trip and we spent the entirety of our time at the hotel instead of around town like we plan. The staff were super helpful even getting us some bananas when it was late and I couldn't get out to the store. They are very friendly.
I would definitely stay here again.
March 22, 2013