Rated 3.9 out of 5 by 119
Rated 4.0 out of 5.0 by zooattendee Nice stay
The facility was nice, the rooms were nice, and the pool was fun. The lobby area was well kept: would make you believe you were going into a five star hotel.
August 23, 2014
Rated 5.0 out of 5.0 by Scarbrough Great corporate stay
My company recently set up a corp rate with the hotel. Everything was a plus, room was clean and comfortable staff was great. Wi fi worked great.
August 19, 2014
Rated 5.0 out of 5.0 by kcohen2007 Air conditioning was too high.
When we entered the room, the air conditioning was set to 60 degrees. While I understand some people enjoy that temperature, it was VERY cold in the room. I would advise in setting the room temperature to a more median temperature of 70 degrees, and then if wanted, individual guest can turn it down or up, but even with turning the air conditioning off, it was still cold when we were going to sleep (we checking in at 8:30, and went to sleep around 1am). We actually went to the Marshals next door to purchase sweatshirts we were so cold.
August 18, 2014
Rated 3.0 out of 5.0 by AmmoJaime Good service
Guest rooms and bathrooms were outdated. Air conditioning didn't work well. First day breakfast was terrible.
August 18, 2014
Rated 3.0 out of 5.0 by rustye59 ok stay
Room was nice and clean. Was not given access to internet. TV kept turning off. Channel selection was poor. Hotel might consider a shower cap available also. Breakfast was late. I overheard the Hostess tell another guest when she inquired about the time breakfast started, "It begins at 630." The guest replied,"It IS 630." Breakfast was not on time. Breakfast did not include OJ or Milk only coffee.
August 15, 2014
Rated 4.0 out of 5.0 by vaharw Hotel is supposed to be Non-Smoking, but it isn't
Staff was great. Not all rooms have refrigerators, so be sure to request one in advance. The hotel needs to do a lot more to stop smoking in the rooms and hallways.
August 13, 2014
Rated 5.0 out of 5.0 by Juliead Excellent bed
After a 10 day trip to New York and East Coast this was our final night and the most comfortable bed of all
August 12, 2014
Rated 5.0 out of 5.0 by ray2012 Stayed for Cardinals Game
This hotel was very nice for the value it is priced at. The staff was very friendly from check in to check out. Both check in and out were very speedy and efficient. The room was comfortable and plenty of space. Overall it was great and I would stay again!
August 11, 2014
Rated 5.0 out of 5.0 by Hoosier girl Comfortable room/bed. Good service. Friendly staff.
Bed/pillows very comfortable and room temperature easily controlled. Hotel staff friendly and answered questions. Easy trip to Busch Stadium to and from hotel. Mall shopping and some restaurants close to hotel. I would stay in the hotel again.
August 8, 2014
Rated 5.0 out of 5.0 by oldsurveyor Comfortable bed and great location
the hotel was very clean and convenient. The rooms were adequate and size and the beds were very comfortable. Rooms were also very clean and the staff very courteous.
August 5, 2014
Rated 2.0 out of 5.0 by bob1977 Nice staff but the accommodations need updated
I thought that the hotel was nice but outdated. The pool was definitely in need of repair and the hot tub did not work. Overall it was an adequate stay but I would probably look for a different hotel next time I am in St. Louis.
August 5, 2014
Rated 5.0 out of 5.0 by mrsss0upcan Front desk Dorrian--best employee!
Dorrian went above and beyond to help make our stay enjoyable. We were stranded after travelling half-way across the US and needed car repairs. We ended up staying 2 nights, and Dorrian helped us each day. Also, the housekeeping staff are some of the friendliest employees I have met. A great experience despite our situation.
August 2, 2014
Rated 4.0 out of 5.0 by Molina fan MAINTENANCE PROBLEMS
Our overall experience was good, and I would recommend this hotel for the price and proximity to points of interest, if for no other reason. The staff was efficient and courteous, the rooms were clean, and check-in and check-out were quick. The only downside was that the only elevator in the lobby was out of service when we arrived early afternoon. The front desk brought this to our attention and assured us it would be operable the same day. We were directed to an elevator at the end of the first floor hallway and had to lug our bags and belongings down the lengthy hallway. The temperature in the hallway outside the elevator and inside the elevator itself was extremely uncomfortably hot. When we checked out 2 days later, the lobby elevator was still inoperable. Otherwise we enjoyed our stay there.
August 1, 2014
Rated 3.0 out of 5.0 by WXMAN11 Unhappy Stay, that could have killed a uest with visions and Heart issues
Please refer to my previous statements, about your UN-carring .staff. Most of them were on their cell phones checking messages. I wouldn't recommended this Hotel, or any other Holiday Inn equivalent. So disappointing, it made my Mother cry and had to take medication, just to breath. Your shuttle van driver/Bell man was no where to be found at anytime. They would have to call in from the brake-room.
August 1, 2014
Rated 4.0 out of 5.0 by jason7153 Great Customer Service Cleanliness needs some work
Overall the hotel is nice. The fitness center is much better than most hotels and the staff is very friendly. The cleanliness of the rooms needs some improvement. My room had a dirty towel hanging on the bathroom door when I arrived. The carpeting was stained and the bathroom had long hairs in the shower and around the sink. Other than the cleanliness of my room everything else was good.
July 27, 2014
Rated 2.0 out of 5.0 by BobKat1955 Rude staff, slow internet.
I travel very often, 10-15 times per year. I have never been treated so rudely as I was by this hotel staff. Also, internet was so slow it was not useable.
Room was clean and spacious, sleep quality very good. Entire stay was ruined by rude staff when I asked about the microwave I paid for.
July 27, 2014
Rated 1.0 out of 5.0 by mmhippie Not recomended for more than 1 night
No micro and fridge in room. Always out of coffee in the morning. Night staff more concerned about getting off work at 7am and on personal calls instead of tending to guest needs. High prices for breakfast buffet. No discount for gold elite members. I could go on & on.
July 26, 2014
Rated 5.0 out of 5.0 by Tammy1968 Clean Rooms/Great Price
We stayed at the Holiday Inn for only one night, but it was very relaxing, very clean and very comfortable. Will plan on staying there again in the future
July 21, 2014
Rated 5.0 out of 5.0 by Tweety4Life Great Hotel
Very nice experience. Will stay here again! Comfortable bed and great service.
July 17, 2014
Rated 5.0 out of 5.0 by Barb4571 Exceptional Stay
The staff was terrific. From walking in the front door to check in to the thanks for visiting us and come again soon on the way out, they couldn't have been more welcoming and friendly. Gave us directions and printed us maps. There wasn't one person that didn't smile and offer a greeting when you came into contact with them. Made us feel more than welcome to be there.
July 16, 2014
Rated 5.0 out of 5.0 by Courtouise Great Place to Stay
Very clean rooms, reasonable rates, close to downtown, staff very pleasant
July 14, 2014
Rated 3.0 out of 5.0 by northcountylady Good Value
A family emergency caused us to book a hotel for a week, without much time to plan and search through options. We were pleased to find this hotel within our budget, when just about every other hotel in the region was booked. For the rate, we got what we expected. The room was clean, the bed was comfortable, and the indoor pool and fitness center were good amenities. On the downside, the wifi went down during our stay and when it was available it was extremely slow and basically unusable. We also had an air conditioner that kept the room at a comfortable temperature, but never cycled off and was a bit loud. On the last night of our stay we had plumbing problems that caused us to move to a different room. Overall, if you stay someplace long enough you are bound to encounter a problem or two. This hotel was good in a pinch, but would probably not be my first choice if I was in this area again.
July 11, 2014
Rated 4.0 out of 5.0 by CC2142 Recommend
We were in St. Louis for a wedding and this was the hotel picked by the couple. We enjoyed our stay. The bartender who served us on Friday was excellent. Very friendly and knowledgeable about the city. At times there was only one person at the desk and many people in line. They also had to answer phones. Although they were very busy, they maintained a very courteous demeanor. Since it was a holiday weekend, I would have expected more staff.
July 10, 2014
Rated 5.0 out of 5.0 by Tightlegs Convienent location
Able to get anywhere in the vicinity quickly due to the location of I 244 and I 55.
July 7, 2014
Rated 1.0 out of 5.0 by Bit O' Finger Very poor HI
I expect a certain level of quality out of HI hotels. I usually stay at HIE, but HIs also work for me. This one is the worst I've stayed in. Old. Dirty. Poor food. Just a bad experience all around. This one is really hurting their brand.
July 4, 2014
Rated 4.0 out of 5.0 by rhel comfortable bed and climate in room.
The room was clean and the quietness of hotel made for a relaxing stay.
July 3, 2014
Rated 2.0 out of 5.0 by JFK61 Guest Check-In and Internet
Treated rudely as my team checked in by one member of the staff. Forced to show my IHG Gold member card, even then not treated with respect. Poor Internet service. Breakfast is good quality but entirely too expensive for the selection. Food Service Staff is a bright spot at the hotel.
July 1, 2014
Rated 5.0 out of 5.0 by TankMan1999 Very Good Property To Stay At
I had a very good dinner and a great nights sleep. I would stay here again.
June 30, 2014
Rated 5.0 out of 5.0 by Brenda1955 Good experience
I have stayed at this hotel on numerous occasion due to travel for business. The location is very good, right off of the expressway and easy to access. Rooms are spacious and clean. I ate breakfast everyday during my stay and the food was very good. Howver, I would like to see a little variety on the breakfast bar. I will be staying at this hotel again, if the need arises.
June 30, 2014
Rated 5.0 out of 5.0 by Taters4U Great Stay
Enjoyed our stay very much. The room was very clean and comfortable. The food was very good also. I would recommend this hotel to anyone.
June 29, 2014