Rated 3.7 out of 5 by 54
Rated 5.0 out of 5.0 by Duckygrant Wonderful place to stay
This hotel is a wonderful place to stay. I really enjoyed the food. The staff was friendly and helpful.
December 10, 2013
Rated 1.0 out of 5.0 by Joyce711 Renovations still needed.
No current HBO Guide for November 2013 in the room. None was available at the lobby desk.
The ice/vending machine on the first floor was not available due to a repair so I had to use the ice machine up on the next floor.
The Spa/Hot Tub was also not available due to a repair. Although the staff person did compensate us with 2 free drinks (good customer service) when I told her that I was disappointed.
There was a light out in the center of the dining room.
The Rib eye was not good. It was thin and had a lot of fat and grizzle with no taste. The salad was good and so was the blueberry cheesecake.
The dining room service by Lisa/Liza was very good.
The dining/great room was noisy due to overflow of wedding parties.
The salt water pool was great.
There was no hair conditioner and a very small bottle of shampoo which was coconut verbena and had a good smell, A good body lotion but it was a very small bottle.
There was no shelf place in the shower to put soap or shampoo.
Two rings fell off the shower head when I was adjusting the pressure.
The pillows were fluffy and abundant.
Good TV and heat in the room.
There was very little room with just enough room for a chair.
I would have preferred a light by the chair to read and a recliner instead of a chair.
The light between the beds worked half the time.
A light continually flashed on the phone and I could not pickup on either line to get the reception desk to clear the messages.
There were thin sheers on the window and I could not close the drapery because they were not made to close. I could see people walking on the other side of the window because the hallway was across from our room. I felt like they could see in our room since I could see them.
Last of all the alarm went off in the middle of the night due to a water pipe breaking. The firemen came to check it out while we waited in the lobby.
I previously attended the reopening of this hotel. The welcoming event was great. However, I have to ask why were so many things in need of repair after this renovation plus our room seemed to lack the updated comforts that I expected.
December 7, 2013
Rated 4.0 out of 5.0 by jdc70 Best Hostess
My wife and I had breakfast twice in their restaurant. The hostess was very gracious and started our day out with a smile.
Very nice pool and workout room.
Be careful about adjoining rooms...sound carries through.
Good location and value.
December 2, 2013