Rated 3.4 out of 5 by 176
Rated 5.0 out of 5.0 by vnscout Happy, happy, happy.
I've never been more impressed with a Holiday Inn Express. We will stay here the next time we travel to this area.
August 16, 2014
Rated 5.0 out of 5.0 by Cletn21 totally remodeled and very nice
They have remodeled the hotel the rooms were very nice and clean.
August 8, 2014
Rated 3.0 out of 5.0 by kareng412 Convenient location for an overnight
I have adopted this location as my overnight stopover when driving from my home in Texas to my family in Ohio. It is a good location, convenient to I-44, close to a multitude of restaurants, car service, Target, Starbucks, etc. There is a steak n shake that is walkable.
When I stayed there going westbound, the evening staff recognized me from previous stays.
The bedding gives the right amount of cushiness and I slept much better than other hotels. Love the big tv mounted to the wall!
That is the good part. The bad part: there is an ongoing renovation that I hope ends SOON. Some minor issues that I hope are noted:
*The elevators are small and look like a construction zone, and rattle..
* There is only one ice machine, and it's in the lobby. I traipsed all over two floors, following signs, including the map in the room before I figured that out. How hard would it be to say "pardon the mess"
*You can't close the bathroom door unless you wedge yourself between the toilet and the vanity... which is too large for the size of the room. Good thing I was alone.
*The renovated rooms are very contemporary, which I find to be a cold, sterile style. The floors are a light wood laminate. I suppose that makes it easier to clean but I hate it. Between taking a shower and getting into bed, the bottoms of my feet got dirty. How is that possible, unless they did not mop the floor? I had to go back, wet a washcloth, and wash my feet while sitting on the bed. Yuck.
*At least internet is included in the room charge. I still find it ironic that when you are in the budget properties, breakfast is included, but not in the supposed "full service". I chose to go to the IHOP across the street and not the on-site restaurant that did not have the same selection.
I will continue to stop here because most of this issues are fixable, or potentially fixable.
August 8, 2014
Rated 5.0 out of 5.0 by ellie45 Love the new remodeled rooms.
We really enjoyed our overnight stay. I love the new look of the remodeled rooms. I love that I didn't have to walk around on carpet that I couldn't "see" what might be on it. The new flooring was just gorgeous. And I also loved how there were no comforters on the beds anymore. The staff were attentive to our needs and took care of us. I just really wished they would have offered at least a small breakfast for us. I do not do room service so we had to find somewhere open early in the morning to grab something quickly. But overall it was a great stay!!
August 7, 2014
Rated 5.0 out of 5.0 by candybear Service
I love staying at this Holiday Inn, everytime I visit I have a great experience. The staff is wonderful from the front desk clerks to the housekeeping staff. Everyone always has a smile and greet you when seeing you. I have yet to have a bad experience with this location and I personal would like for it to continue to be that way.
I would like to give a special appreciation to the front desk clerk Angie, she is a awesome worker, she goes above and beyond for her customer no matter their ihg status or if your just a normal customer. She is great !
August 7, 2014
Rated 3.0 out of 5.0 by lovecats Room was updated and clean.
This hotel did not have the whirlpool in service as it was being remodeled and will not be in service for at least a month so if this is one of your priorities be sure and call the front desk and ask. They did not have a bathtub.
August 6, 2014
Rated 4.0 out of 5.0 by familyof4b Decent accomodations
We only stayed overnight, but had the accommodations we needed. We used the pool and it was good. The indoor pool and spa were under construction at the time, we would have liked to use the spa. But it looks like it will be nice when finished.
Also with a family of 4 we didn't quite have a place to put everyone's suitcase in the room.
August 3, 2014
Rated 5.0 out of 5.0 by shorty314 remodel
I love the new changes to the floor, I think the wood floor instead of carpet is a wonderful idea, wish all hotels would do this. But for a newly remodeled room with new flooring, I think they should have updated the bathtub, the bathroom looked good except for the old patched up tub.
August 3, 2014