Rated 3.5 out of 5 by 104
Rated 3.0 out of 5.0 by Aland65 Not up to Holiday Inn standards
To be fair, this Inn is in the midst of a much-needed renovation. The bed was the best part of our stay. The walls are paper thin which meant we were awakened at 3:10 a.m. one morning to the sounds of a party next door. Later we were treated to the sounds of a party-goer retching for an unbelievable amount of time. A call down to the desk for some help was never answered by the nonexistent desk attendant. The next morning we were greeted by a mess by another drunken party-goer directly outside the Inn on a bench which was particularly appetizing early in the morning. The continental breakfasts were extremely poor-nothing like what we have had at other Holiday Inns across the midwest. Hopefully after this Inn has been renovated it will improve. We won't be coming back because there are other places to go in the area. The Holiday Inn will not be able to fix the paper thin walls; the closeness to a very busy street which means you hear an incredible amount of road noise; and the fact that they have a very popular bar on the property which evidently does not monitor its patrons.
December 5, 2013
Rated 2.0 out of 5.0 by Tinker02 Building was under construction
My husband and I are senior citizens, both of us with disabilities. We could not use the front entrance and had to walk quite a distance to go around the side door to get in. The parking spots were difficult to get in and out of because of the fencing around the construction. The room was okay, but carpeting and furniture were dated. I would only recommend this hotel when construction and renovations have been completed. You get a discount on one person's breakfast. No free breakfast. When we asked about this we were told that "This is just a Holiday Inn, not a Holiday Inn Express". I think that, in the future, I will only stay at a Holiday Inn Express where the buildings are newer and the decor and furniture are in better condition. Oh and where, of course, you will get a free breakfast.
December 4, 2013
Rated 5.0 out of 5.0 by mimi12 excellence overall
My only complaint was the TV was far from the sitting area, and could only be seen well from the bed area. Needed to be more centrally located in the room, for more comfortable seating and viewing by all.
December 2, 2013
Rated 3.0 out of 5.0 by HCGA The staff are the saving grace
This hotel seems dated. However, construction is underway. There is a pervasive smoke odor throughout. The fitness center is small but adequate. It, too, could use updating. There was an indoor pool. The bed was more firm than I care for. The staff were courteous and friendly. Honestly, I was disappointed compared to my usual Holiday Inn/comparably priced hotel stays.
November 29, 2013
Rated 4.0 out of 5.0 by MHocutt73 Convenient and getting a face lift
Convenient for business travelers and currently in the process of getting a face lift. The rooms were average for what you would expect for a HI property.
November 18, 2013
Rated 4.0 out of 5.0 by FCB13 Good Value
Price was great! Beds were comfortable. Room spacious. Remodeling made getting in a little difficult, but not a problem.
November 14, 2013
Rated 5.0 out of 5.0 by graydog Nicely upgraded
Hotel has been renovated nicely, rooms are clean and comfortable. Would be nicer if there were refrigerators and microwaves in the rooms. The only disappointment was that we'd requested top floor when we made our reservations, but we didn't get it.
November 6, 2013
Rated 5.0 out of 5.0 by AJrocks83 Very friendly staff and comfortable rooms
This hotel was going through a restoration of the front entrance, so it was difficult to find the side entrance. Other than that, everything was excellent or very good. I enjoyed the casual cafe the most with a wonderful breakfast. The bar and restaurant attached to the hotel is a nice place to relax with reduced-price drinks after 9 p.m. and live music every evening.
The room was comfortable with a great variety of TV channels and free Internet. The bed was quite comfortable, but the pillows were small and awful. I wish I would have remembered to bring a spare from home. The bathroom was clean and well-stocked but nothing fancy.
The major appeal of this Holiday Inn is its proximity to Forest Park and Central West End with only a short commute along I-44 to downtown St. Louis. There is a Ted Drewe's nearby with its famous frozen custard and numerous restaurants and stores, but with less traffic overall.
October 28, 2013