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Rated 3.4 out of 5 by 176 reviewers.
Rated 3.0 out of 5.0 by Consistantly orderly and clean A decent place to stay. The price is a little high especially considering that there is no free breakfast. Staff is friendly. January 4, 2013
Rated 5.0 out of 5.0 by Great Pre-Xmas Break Great "alone" time break before crazy week ahead. Could focus on what needed to be done and was restful. Only thing I would have changed were the pillows on the bed. Don't like those little pillows to sleep with. Would rather have had two big ones. December 20, 2012
Rated 4.0 out of 5.0 by Great Staff! I have to say that the staff at this Holiday Inn was terrific. There was a wedding reception at the hotel on the night that we stayed there, and the people were rowdy, to say the least. The staff did their very best to quiet the crowd and moved us to a room far away from the festivities. They were invariably courteous and professional, some of the best I have ever seen at any hotel around the world that I have stayed in. I congratulate them and thank them. December 17, 2012
Rated 2.0 out of 5.0 by Comfortable bed and room I am sorry but i was not very satisfied with my stay. There were a few lil things that just made it a long night. The whirlpool in the bathroom was broken, I was disappointed with this, a nice soak on my knees would have been great. The internet service was terrible, i was unable to get a signal or access the internet from any devices. The guests in the next room were extremely loud and inconsiderate. There must have been a party or ?? occurring in the hotel as he was very beligerant and intoxicated, We felt like a fight was about to break out at times. Other than that the room was very comfortable and the bed was wonderful. the staff was very nice albeit busy due to the parties. December 14, 2012
Rated 1.0 out of 5.0 by Poor Condition of room ,poor , furniture, bad, TV reception, poor. Service in restaurant, poor( went across street to Dennys for breakfast.) December 4, 2012
Rated 2.0 out of 5.0 by Not what I expected No one at the desk when I arrrived, sign said be back in 5 min. but no departure time, so who knows return time. Ask for wake upcall, which did not come. Made appointment on time, but not due to wake up call. Restraunt is a joke, Ended up going next door,which worked out better, price, food and service was better off sight. At hotel breakfast ask for toast and side order of bacon, was told they were out of bread. Can't believe they would not have bread! Any way after several little things, we just left, which worked out better for us. December 1, 2012
Rated 4.0 out of 5.0 by Breakfast Although we left before breakfast, we were quite surprised to find that we had only a 50% coupon for breakfast. Never had to pay for breakfast at a Holiday Inn November 23, 2012
Rated 5.0 out of 5.0 by A very good experience Nice room, great personnel, and perfect location for our visit. We will make this hotel our one of choice when we return to St. Louis. November 16, 2012
Rated 4.0 out of 5.0 by Great convention center and staff I stayed at this hotel with a convention and enjoyed the space that was available here. The rooms were a little small for the price, and not having a microwave, and having to pay extra for the refrigerator, was a negative. All and all I gave a Good remark because the rooms were clean and well kept during our visit. The front desk staff were friendly, and the maintenance men saved the day numerous times. November 10, 2012
Rated 1.0 out of 5.0 by Worst stay I've had in years Place was ok the first night. Stay was kind. Halfway through the week, my water was turned off in the morning. I was never warned that this would happen and the service man told me that he would get my room switched and to pack up all of my things and they would move my room. I went to the front desk after work and they had no moved my stuff or changed my room. They had the nerve to ask me if I had gone upstairs and checked it yet. I switched to another hotel because of this stay. November 8, 2012
Rated 4.0 out of 5.0 by great service, poor breakfast Despite the renovations going on, our stay was comfortable. Although our room lacked a refridgerator when we arrived, one was brought to us within 30 minutes. In fact, everything we asked for was delivered to our room promptly (extra coffee, towels, etc), and we found the staff to be exceptionally pleasant and helpful. We were a bit disappointed with the breakfast offered--got 50% coupons, but we still had to pay the other 50%, and really didn't offer much of anything different than the free breakfasts offered elsewhere--in fact, I think there were fewer choices. November 4, 2012
Rated 3.0 out of 5.0 by Check in Staff I came to St. Louis for a family occasion. I wanted to check into the hotel and then change clothes before leaving for our celebration. However at 2:45 I was informed that there were no rooms cleaned except on the first floor which was a smoking floor. I find it hard to believe that you could clean the other 3 floors before 4:00. Surely there was one room in that whole hotel that I could have checked into and changed my clothes. I wouldn't care if it was clean yet - I just needed a place to change. The clerk was a little snooty and I wasn't impressed with your hospitality. Needless to say, I'll probably check with some other hotels, before using this one again. Also when I did finally get to check in at 10:30 p.m., the clerk took forever to get us checked in. I was tired and just wanted a room and not chit chat. October 28, 2012
Rated 5.0 out of 5.0 by Excellent choice for a stay! This was not the first time we have stayed here. Because we keep going back means we have been more than pleased with the service and price. Recently remodeled lobby and restaurant are updated and new. The attached restaurant, Mile 277 has live music (either a band or DJ 5 or 6 nights a week. Food is basic but very good. A good value for the low price and special deals are very nice. The outdoor eating area is great! Loved it! But the best thing is the staff. We were greeted well, help was offered, and even the cleaning staff were friendly and smiling. I am taking the time to write this because it was not that way at the previous place we stayed, so I really appreciated the service here! The only comment that I will make is that I am sure the first floor carpet is next on their list to replace. Everything else is so nice, I am sure they will finish the facility soon. October 26, 2012
Rated 4.0 out of 5.0 by nice room good room and rate. Location good for breakfast at steak and shake next door' October 25, 2012
Rated 4.0 out of 5.0 by review good experience, nice property,good location, pleasant staff October 20, 2012
Rated 3.0 out of 5.0 by Bed was great room very clean This hotel is in major need of repair in many places. you need small refreratorsin the room. October 19, 2012
Rated 3.0 out of 5.0 by Not good, not bad Staff was great, but property is in poor condition. The carpet was loose and taped down in several areas and the beds were ridiculously uncomfortable- I actually was sore when I woke up the next day. I dropped my phone behind the bed and found three socks on the floor under/behind the bed; but I didn't wear socks to the hotel, so they definitely were not mine. I stayed for a wedding, but otherwise would not stay. At least the staff was nice, but they can only do so much with what they are given to work with. October 19, 2012
Rated 4.0 out of 5.0 by Friendly staff and good service We we're just traveling and decide to stop and and go to Doc's Harley Davidson store but they were closed so were heading out to a find a Holiday Inn Express and realized that the Priority club card was for all Holiday Inn hotels. It was great because you we're so conveniently located right where we need to be the next morning. A tasty buffet breakfast to start our day after a rested night and a cheerful checkout made a pleasant stay. October 14, 2012
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