Rated 4.4 out of 5 by 253
Rated 4.0 out of 5.0 by Suzie20 Everything was very nice except for the h/ac problem
We kept adjusting the system, but it appeared that the cooling system was not working at all, so the heating system was very extreme.Throughou the night, we were so hot we could hardly breathe. When we adjusted the temp, we would get very cold. The next day my husband had a sore throat.
While this was a very bad experience, everything else about the room was excellent so we don't want to downgrade our rating because of this.
Again, we thought we should have received a discount on the room.
January 20, 2015
Rated 5.0 out of 5.0 by kateal great for travellers with pets
clean comfortable and easy. good restaurant. friendly service.
January 14, 2015
Rated 5.0 out of 5.0 by jdc6458 great stay as always
We've stayed here several times with our two dogs as we make the trek back and forth from RI to Florida. Great place to do so, clean rooms, great service, good food, makes it easy to travel with two dogs. Will be staying here again come May.
January 13, 2015
Rated 5.0 out of 5.0 by me 1e stay
bed to soft for me, the rest was just fine
I will probably stay there again if I return to the area
I have no more to say I hope that is enough
January 6, 2015
Rated 5.0 out of 5.0 by pattitude2010 Comfortable room - good location
We stayed at this Holiday Inn en route to visit our daughter in Charlotte and had to be up and out early the next morning. The room was clean and comfortable. The staff was professional and courteous. We wished we'd been able to stay for breakfast and enjoy the atmosphere.
January 5, 2015
Rated 5.0 out of 5.0 by Markus55 Pretty good all around
Friendly staff, good restaurant and a quiet and comfortable clean room
January 5, 2015
Rated 5.0 out of 5.0 by kjjj Clean, good value, nice restaurant
This is a fairly large hotel that is visible off the highway. We experienced some difficulty finding the road to get to the hotel off of the highway on a dark and foggy night - more signage might have been nice!
The hotel is very clean and nice with a beautiful big lobby. The front desk staff were extremely friendly and helpful. The restaurant has 2 nice fireplaces and chairs to relax, and the bar staff were friendly and the service was great for dinner.
The room and bathroom were clean, and we had a microwave and fridge in the room. You could hear the cars on the highway a little bit when the heater/AC was off, but it wasn't invasive to our sleep or experience.
We were slightly disappointed that this hotel did not offer a complimentary breakfast. However breakfast was offered in the restaurant with a good-sized menu and the food itself was good. Unfortunately the only issue we experienced was that the service during breakfast was extremely poor. This is the reason for the Average staff review. At breakfast our server was not attentive (to the point of avoiding eye contact with us) and slow. They also did not ask if we were IHG Rewards Club members so we did not get our meal discount. Very different from our nice dinner experience the night before. The rest of the staff we encountered were fantastic, however.
January 1, 2015
Rated 5.0 out of 5.0 by coco29 Love this location
Love the "out of the way" location adjoining a golf course. Very quiet and peaceful. Regretfully, I did not check in advance to see that the pool was closed for maintenance--the only downer with regard to our visit particularly since the kids were with us.
December 31, 2014