Rated 4.4 out of 5 by 125
Rated 1.0 out of 5.0 by deb12 Usually a great place but gone down
Have stayed at this place for many year when they were Holiday Inn and the short time they were not Holiday Inn and they are Holiday Inn again. The microwave broken and the maid did service room ...I have a long list of thing that was wrong but I will not add here ... just a very shock to me as this place was a very good no great in the past. Hope they can get it back to that level again.
July 17, 2014
Rated 5.0 out of 5.0 A definite stay
I stop in 2 x / year as a stopover on a 2-day road trip. Though not necessary, I would go out of my way to stay at this hotel!
July 16, 2014
Rated 4.0 out of 5.0 by BF4569 Excellent room and comfortable bed
Everything was great. The food was good and the service was great.
July 15, 2014
Rated 4.0 out of 5.0 by campbell1951 Confusing reservation system
First I'm glad I stayed here the two nights with old friends; hadn't seen them since high school 45 years ago. Everything was ok, clean and safe. I thought the breakfast could have been a little spiffier, but it too was ok and I probably got what I paid for.... The wifi worked well for me..... The kids in the hallway and at breakfast looked happy and lots of happy sounds from the pool.
What puzzled me, none of us (there were 4 rooms) paid the same rate or had similar packages.... even our breakfast slips were different.... so I wouldn't use the on-line reservation system next time, but call the hotel directly to get the best rate. We are going back in October and intend to stay here again.
July 15, 2014
Rated 4.0 out of 5.0 by Shelly C Pleasant stop
rooms were clean, staff pleasant. The indoor outdoor pool was very nice but the water was to cold. This was probably the only complaint I would have.
This was a nice relaxing place to stop for the evening while making a two day trip. I would definitely consider stopping at this hotel again.
July 15, 2014
Rated 5.0 out of 5.0 by AsphaltGuy Holiday Inn Staunton
Excellent stay, thank you. I will definitely stay at this property again.
July 14, 2014
Rated 3.0 out of 5.0 by Athens12 restaurant /bar
I rated the staff and service poor but the front desk was very good. I do not want the gentleman on at that time to get any bad reviews. It was the restaurant /bar service that was horrible. The girl was training someone at the time and didn't make our drinks until the girl was free from doing other duties. She had a horrible attitude. It was late after ten and we had no other choice for somewhere to eat. The food was tasteless and we did send back the fish and chips if that is what they were called. Restaurant has some problems.
The hotel itself is fine. Did complain about elevator very noisy and old. I could see improvements were being made. Ok for needing a place off highway and view from room on golf course was nice and very quiet.
July 13, 2014
Rated 4.0 out of 5.0 by slw1123 Holiday Inn - Staunton
Very clean with a friendly staff. Willing to make sure that everything was correct during this business trip. I was relieved to know that I would be back the following week and was greated with the same courtesy. Would recommend this place hands down. I will be back!
July 8, 2014