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Rated 4.4 out of 5 by 262 reviewers.
Rated 5.0 out of 5.0 by Awesome Service The staff member at the front desk when i checked in was awsome. She was very funny, caring and helpful. Also the staff in the restaurant gave wonderful customer service. Both lady's were caring, friendly and they made me feel like i was at home. February 25, 2015
Rated 4.0 out of 5.0 by BAD WEATHER This was an emergency stop over due to a bad snow night. My only problem experienced was during dinner in which I had to wait for over 90 minutes to receive my food. I was not the only person to experience this lack of service. This was my 2nd problem experienced with this restaurant in a 2 year period.Strike 3 and you are OUT. February 24, 2015
Rated 5.0 out of 5.0 by Comfortable and convenient As we were tired from a long day of travel my party found this hotel to be highly convenient, comfortable and the staff was excellent. The room was very comfortable (may have been my most comfortable night of sleep the whole trip) and had plenty of convenient outlets for charging up a families worth of electronics. Internet worked well as expected and the restaurant was wonderful. We had quick dinner service which we ate in our room and a phenomenal breakfast with very attentive wait staff that made us feel like the only patrons in the dining room although we weren't. The front desk was also very help during both check in and out. If you find occasion to need a room in this area I highly recommend. February 24, 2015
Rated 5.0 out of 5.0 by Stay at StauntonHoliday Inn Went out to Staunton for technical training which was very long and stressful. The one thing that really made this trip bearable was the stay at the Holiday Inn. I would recommend this hotel to anyone coming to Staunton. The other techs in my class were staying at other hotels, they all complained of either noise or lack of a bar/ restaurant in the hotel. My guess when we go back for additional training we will all be at this hotel February 15, 2015
Rated 5.0 out of 5.0 by Great Hotel Located just off the highway (but not too close) and convenient to Staunton this is my favorite place to stay during my monthly visits to the town February 12, 2015
Rated 5.0 out of 5.0 by Great stay Superb staff and clean rooms. And it's great to be less than ten minutes from downtown Staunton. I will definitely stay there again. But watch out for the survey from Holiday Inn's corporate owners; it's just too dang long. February 11, 2015
Rated 3.0 out of 5.0 by Poor Food Service The room was great. There were no problems there. The only concern was the restaurant. My wife and I, along with another couple, at there for breakfast. When we arrived, there were only two other table with people. We sat down and saw that one of the coffee cups was dirty. We had to get another one, on our own. It took about ten minutes for a waitress to come by and offer us something to drink. Once we placed our food orders, it took forty minutes to get the food. I ordered pancakes and sausage. The two sausage links I received were small and dry. The three pancakes I received were small and burnt. My wife ordered eggs. The menu called for "breakfast bread". When my wife inquired as to what that was, the waitress said, "Toast". It should have been advertized as such. When her food arrived, there was no toast. She had to ask for it as the waitress had forgotten it. Having stayed at this hotel previously, I was not pleased. February 11, 2015
Rated 5.0 out of 5.0 by Friendly staff, good food and comfortable bed Enjoyed our stay and highly recommend this hotel. The cafe atmosphere is great and the service was excellent. February 9, 2015
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