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Rated 4.4 out of 5 by 220 reviewers.
Rated 5.0 out of 5.0 by Good experience We were there as participants at the Museum of Frontier Culture. The hotel was close by, and met all our needs in a very fine manner. The event will be held again next year, and we ar eplanning to return. If we do, we will defintitely be staying at the Holiday Inn October 6, 2014
Rated 5.0 out of 5.0 by Beds Beds were very clean and beautiful. They were just a lilttle too firm for me. October 6, 2014
Rated 5.0 out of 5.0 by Great Staff and Accomidations Staff we extremely helpful. Hotel was very clean with great amenities. Complimentary breakfast was very good. October 3, 2014
Rated 4.0 out of 5.0 by Very adequeate Passing through on vacation picked because of location The staff was excellent and attentive amenities fine October 2, 2014
Rated 2.0 out of 5.0 by OK but not what I would expect Found dirty sock in room and both the sink and tub dripped water, Felt that customer service of front end staff was great, but failed from that point forward. October 1, 2014
Rated 5.0 out of 5.0 by Nice Service Nice Service by staff and good hotel to stay also have good food September 29, 2014
Rated 5.0 out of 5.0 by Great relaxing place to stay when traveling. We stopped half way to a wedding destination to break the trip. After a day of driving, we found welcome, rest, good food, and a renewing night of sleep at this hotel. The staff was wonderful, from the moment we entered reception. Our room was ready early so we didn't have to wait. The food and service at the restaurant was just right. We enjoyed both the pool and the exercise room, watched TV on the big screen in our room, checked email in our room, and felt renewed from the trip. All in all, we wish that every hotel stay were as good as this one was for us. September 28, 2014
Rated 5.0 out of 5.0 by Staff I can't say enough about the kind, attentive behavior of Megan. I arrived at the hotel around 7:30pm on 9/4/14... I was totally exhausted having driven from South Carolina with my two small dogs and then got lost when I got to Staunton. I was on the verge of tears and my dogs were whining as they're usually fed by 5pm each day. Megan came up to the 3rd floor, unloaded my car, delivered dog beds/coolers/suitcase etc to my room and totally calmed me down with her kind demeanor. Her kindness will always be remembered. Before I retired I was a sales manager at a TV station in Florida... I would have hired her in a minute..she's just the kind of employee that companies want. September 27, 2014
Rated 5.0 out of 5.0 by great hotel and very convenient I stay at this hotel each time I am in the area. Everything about this hotel is very satisfactory to me. I will be back. September 26, 2014
Rated 4.0 out of 5.0 by Good accomodations, a bit pricy Comfortable, clean, expensive - breakfast not included. September 25, 2014
Rated 5.0 out of 5.0 by great find the staff, rooms and bar were great. Awesome Cosmo!! September 25, 2014
Rated 4.0 out of 5.0 by Great Staff, I enjoyed the stay! Experienced some difficulty with Wi-fi each time that I attempted to connect. The staff was particularly congenial and helpful. Good location easy to find. September 23, 2014
Rated 5.0 out of 5.0 by Comfortable bed I was only there for 1 night but the bed was very comfortable. The shower had great pressure and was very clean. September 23, 2014
Rated 5.0 out of 5.0 by Comfortable bed but the restaurant was not up to par as usual We enjoyed our stay overall. We have stayed at this Holiday Inn many times over the past 8 years. We were disappointed that the restaurant only had a buffet on Saturday morning and we could not order off the menu. We were also disappointed on Friday night when we sat in the restaurant to have a drink and ask for peanuts, pretzels or chips and were told by the waitress that there was a vending machine in the lobby. I ask how long you been working her. The waitress answered was two months. The staff was friendly enough but we missed our girl Marcia who generally greets us at the front desk. I know hotels how a bad day once in a while so I hope this is not the trend. Being a HCI Platinum Member I expected more. September 23, 2014
Rated 4.0 out of 5.0 Class Reunion Hotel We used as base for our class reunion and enjoyed the property. We met there an used some of the facilities for gathering. September 23, 2014
Rated 5.0 out of 5.0 by Great servive This Holiday Inn was great the rooms were very clean and the staff were always ready to help with any needs you have. the food was very good and the service was great, I would stay at this holiday inn agian when i am in the area.The pool was clean and we always had clean towels. September 22, 2014
Rated 4.0 out of 5.0 by Nice location/good service The Holiday Inn in Staunton is in a nice location and offers good service. September 22, 2014
Rated 5.0 out of 5.0 by Guests for a local "farm" venue wedding Beds, linens, pillows were really excellent! Room was quiet and while we know the hotel was quite full, we did not hear alot of noise from other guests except for the occasional loudly shut door which because of the construction of the doors was basically unpreventable. The room was very well cleaned, and interior design and furnishings seemed very "current/contemporary." The bathroom was well appointed for its size, but it was a bit on the smallish side. Thank you for a very enjoyabl, relaxing stay! September 21, 2014
Rated 5.0 out of 5.0 by Good place to stay I am not impressed with the food, manager need to do some training for keeping the breakfast buffet stocked and there were very few choices on the fresh fruit and most of it was not even ripe. I also was not impressed with the bar drinks either. If I need to stay in the area agin I will stay at this hotel because overall its very nice. Staff was very polite. September 19, 2014
Rated 5.0 out of 5.0 by A Great Place to Stay in the Fall! With the trees about to turn along the Blue Ridge, this is an excellent place to stay if you wish to head north on Skyline Drive or south along the Blue Ridge Parkway! Prices are good, the beds comfortable and the rooms are warm. Sunday Brunch is a good way to begin your trip! September 17, 2014
Rated 2.0 out of 5.0 by OK Most everything was OK. The A/C unit seemed to quit working at night. I woke up in a hot room and was unable to sleep. We advised the desk, but the next night it did the same thing. I got up and unplugged the unit, turned it back on with heat and then changed it over to air and it seemed to cool off enough for me to sleep September 11, 2014
Rated 5.0 out of 5.0 by Comfortable bed We came in late after a full day of driving. The hotel provided a place for us to relax, get something to eat and sleep in a great bed. September 10, 2014
Rated 5.0 out of 5.0 by Decent stay Hotel staff was nice and attempted to be helpful. Problem with A/C as controls were not working properly and staff could only do a temp. fix. September 6, 2014
Rated 4.0 out of 5.0 by Some good, some bad Room smelled like cheap disinfectant. Internet not available on the 6th floor. The restaurant was great. Good food...much better than other hotels we stayed at on this trip. September 4, 2014
Rated 5.0 out of 5.0 by Satisfied Customer Our room was very clean and the bed comfy . Several pillows to choose from. Ask housekeeping for more coffee, no problem. They were great!! Front desk ask for good Italian delivery , went to desk had menu to choose from and food was outstanding. Very helpful in every way! September 4, 2014
Rated 5.0 out of 5.0 by Great hotel in middle of Blue Rige Mountains Great hotel just off I 81. Pet friendly hotel with nice grounds. Rooms were clean and quiet. Hotel staff very accomodating. September 4, 2014
Rated 5.0 out of 5.0 by pleasantly surprised My husband booked this hotel thinking it was a Hiex. We were pleasantly surprised that this was a fairly new hotel with a golf course that we were able to walk around later in the evening. August 31, 2014
Rated 5.0 out of 5.0 by Great Holiday Inn I stayed at this hotel midway on a trip to New Jersey from my home in Tennessee. I had a car trailer with me and there was ample parking. Also, I had inadvertently made my reservation online for the wrong date. i noticed that while en route. I called the hotel desk and the clerk quickly transferred my prepaid reservation to the correct day. The hotel was neat, clean, and quiet. I'd stay here again if i found myself in the same area. August 30, 2014
Rated 5.0 out of 5.0 by Nice Place! This Holiday Inn has been updated and is very nice. The restaurant is clean and the breakfast was reasonably priced and tasty. Although the Inn is pet friendly, it was very clean and relatively quiet. It is located along a golf course and one exit away from many restaurants! A good choice for travelers! August 28, 2014
Rated 1.0 out of 5.0 by terrible stay Will not stay there again. I was very disappointed in our stay. August 28, 2014
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