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Rated 3.8 out of 5 by 90 reviewers.
Rated 3.0 out of 5.0 by Good but please sort out the 'express' checkout form nonsense Good stay in a clean comfortable room. Perfect for a mid week business stay. However, it seems amazing to me that in order to organise an automatic checkout you have to fill out a separate form on which you have to copy essentially all the info by hand (address, credit card details etc) that are already on your registration form! Waste of time and duplication and something that I have never had to do previously. I stay in a lot of hotels and I can't remember the last time I did anything other than: check in with a card, check my details are correct, then walk out dropping my door card at the desk or express checkout box. Bill then emailed to me - simple and saves everyone time. Holiday Inn Express do it so why can't you? July 27, 2014
Rated 2.0 out of 5.0 by Distinctly average Not up to usual IHG standards, a very dated property with 1960s exterior and rooms, However public areas including the bar and restaurant are pleasant. As a loyal IHG Platinum Elite member I have stayied in excess of 300 nights in the past 3 years with IHG hotels world wide and I would rate this property towards the bottom of my experiences. I may try the HI Express next time I am in town to compare, but I just wish there was a Crowne Plaza nearer. July 25, 2014
Rated 5.0 out of 5.0 by great service the family room where we stayed is properly prepared July 24, 2014
Rated 5.0 out of 5.0 by A WARM WELCOME VAND A GREAT STAY My first visit to this hotel and I was impressed from the moment of arrival. Check in was efficient and could not have been more warm or friendly. Hotel design and decor was excellent, as was the room. Breakfast was superb. As with all Holiday Inns the choice of drinks for a beer drinker like me was limited. Overall, an excellent experience. I will certainly visit again. July 23, 2014
Rated 4.0 out of 5.0 by nice hotel. Our only problem was our visit coincided with 3 coach parties, which meant we could not eat in the restaurant, although we did eat in the bar area. The queue for breakfast was horrendous, about 20 minutes, which was frustrating as I would think that we paid more than the members of the coach parties. July 22, 2014
Rated 4.0 out of 5.0 by Great English breakfast and comfortable beds I like to stay at the Holiday Inn in Stevenage during my business trips. The staff is very kind and helpful. I like the ambience of the rooms and the beds are very comfortable. Every morning I look forward to the English breakfast. The breakfest buffet is not big, but the quality of the foods is good and that's more important for me - quality over quantity. The only thing which disturbs the wellness factor of the rooms from time to time is the fire department which is located right beside the hotel. July 18, 2014
Rated 1.0 out of 5.0 by Pray you aren't on the second floor if there is a Function I have stayed here many times over the last few months and the staff are fantastic and the stays are usually OK but this week I have the misfortune of my room being on the 2nd floor above the entrance and tonight there is a function going on the 1st floor. All I can currently hear and feel is the thumping bass beat of music coming from the floor below and the volume is has been slowly increasing for the last hour and a half. I am told by reception that the function will stop at 11:00 and I am hoping my information is correct because it will be impossible to sleep. Fortunately this is the last night of my stay and whilst I have an Executive Room which includes onsite car parking (reserved exclusively for Executive Rooms) on 2 of the 4 nights this week when I have arrived at the car park has been full (I have had similar issues on previous weeks). This would indicate that there is insufficient parking for the Executive Room Parking or insufficient controls to ensure that the parking is reserved. I am a little disappointed that the hotel has put a higher priced executive room immediately above the function room and a little surprised that there aren't better noise protection in such a new hotel. July 17, 2014
Rated 4.0 out of 5.0 by Convenient location, not so convenient prices! Stayed at this hotel as we were going to Sonisphere. It was ideally located and beats camping! Only problem with staying in a hotel when there's a massive rock festival on is that the prices are then massively inflated! Can't fault the hotel itself in its facilities and staff and I would have no problem recommending friends to stay in any Holiday Inn. Just watch out for the prices if there's a big event on nearby! July 17, 2014
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