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Rated 4.1 out of 5 by 216 reviewers.
Rated 3.0 out of 5.0 by comfortable parking restrictions applied when checking in. had to park over the road October 1, 2015
Rated 2.0 out of 5.0 by Very disappointing On check in was asked to move my car (gone 9:00pm and the carpark was relatively empty) - somewhat aggressively by the staff - to a carpark that is only accessible through a dark underpass a good 10min walk from the hotel, not a welcoming reception! I wouldn't have stayed here had it been more transparent with regard to no parking at the time of booking - there were no exec rooms to upgrade to and therefore no convenient parking. The room was extremely small and not in great order - it was dirty, to the extent the bedding didn't appear to have been changed. There was also rubbish in the bins - I arrived late and just wanted to sleep though so didn't complain! The only saving grace is the restaurant, good quality food and service - and I would suggest sublet from the hotel operation September 26, 2015
Rated 5.0 out of 5.0 by Comfortable bed and great service Excellent Service and the bed was fantasic, slept like a baby. September 23, 2015
Rated 5.0 out of 5.0 by Good value for money This is a good place for the money you pay! My room was well maintained, and appeared to be recently overhauled. The room was well- cleaned. A slight minus for the shower curtain which smelled unfresh. I had a meal in the restaurant. Food was well prepared, price was moderate. The lack of parking on the premises is a minor drawback, however there was space in the car park across the road. Friendly and helpful staff. Good location, easy to find. September 20, 2015
Rated 4.0 out of 5.0 by Comfortable Comfortable short stay in this hotel in Stevenage. Staff was very helpful. September 14, 2015
Rated 4.0 out of 5.0 by Nice Hotel This is a nice hotel. Unfortunately for me I could not sleep due to the traffic noise from outside my room. The menu is very limited with not much choice. The food was average and the service was good. September 14, 2015
Rated 3.0 out of 5.0 by Okay but terrible service at dinner Room was fine but hotel let down by terrible service at dinner. September 14, 2015
Rated 5.0 out of 5.0 by Pleasantly surprised Booking was a little fraught so wasn't expecting much, it being a short stay, but left enjoying the experience and with a much better impression of the chain. We received an executive suite, (I think this may have been down to the rewards programme) which was comfortable and above expectations. It also allowed us access to the car park which was a bonus. Breakfast was of good quality, staff, friendly, maybe a bit overzealous at clearing the table. But overall a good experience September 9, 2015
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