Rated 3.9 out of 5 by 102
Rated 4.0 out of 5.0 by LED man Quick visit
Nice room and great service and food. Only small issue was the road noise but overall I would recommend the hotel but get there early if you want to park next to the hotel.
September 12, 2014
Rated 5.0 out of 5.0 by Ruth-in-Albany A Wonderful Surprise!
We had made this booking based on cost and available parking. It was an amazing surprise to find it comfortable and with a wonderful staff for service. One of the desk clerks, Gabriella, went above and beyond anything we would expect to make it one of the best experiences we have had in a chain hotel.
September 5, 2014
Rated 5.0 out of 5.0 by bluestoner stevenage leisure
Very spacious room on 6th floor.
Clean and comfortable although showing some sign of wear on skirtings etc
.Good lighting and aircon
Staff very friendly and helpful
.Parking is in a municipal area across from hotel and a little inconvenient but @ £3.70pday very good
August 31, 2014
Rated 5.0 out of 5.0 by Tracy66 Excellent value..great food...clean...
Only stayed one night but so impressed with this hotel.
To be honest tried booking into others as we were at a classic car rally at Knebworth and we are now so pleased we stayed here and would most definitely stay again.
The staff were so friendly..the food at the restaurant was great and the hotel was very clean.
August 30, 2014
Rated 5.0 out of 5.0 by Greggs1 Good size room, clean and tidy, friendly and helpful staff
The hotel offered a good rate for the Sunday night and the quality of both service and room was excellent. I enjoyed the stay and would definately stay again at this hotel.
August 29, 2014
Rated 5.0 out of 5.0 by Khalid007 Good Business Hotel
Great hotel for business, 10 miles from Hatfiled. Modern rooms, new decor.
The staff were lovely.
The negatives are :-
car park is limited
Heating did not work well in room...darn cold even at 32c setting
August 27, 2014
Rated 4.0 out of 5.0 by Dave146 Good and the express checkout now fully sorted!
Good rooms, comfy beds and clean throughout hotel. Restaurant and bar very reasonable. Good value as long as you book a reasonable time ahead.
Express checkout was the slight fly in ointment previously but after my previous complaint the staff have got it sorted. Nice personal call from manager apologising and promising to go over the details with the team. Now last 2 stays perfectly executed with an email invoice sent through immediately.
Thanks for responding to my compliant and fixing the problem!
August 25, 2014
Rated 4.0 out of 5.0 by Waltzing Matilda Friendly staff and good breakfast
Enjoyable stay but website doesn't make it clear free parking only for executive rooms and mini bar was very noisy.
August 23, 2014