Rated 3.9 out of 5 by 95
Rated 4.0 out of 5.0 by Waltzing Matilda Friendly staff and good breakfast
Enjoyable stay but website doesn't make it clear free parking only for executive rooms and mini bar was very noisy.
August 23, 2014
Rated 4.0 out of 5.0 by susy52 clean and comfortable room
we stayed one night and had a comfortable stay and a good breakfast the following morning. The only downside is parking. There is no overnight parking
unless you have an executive room and many spaces were taken by coaches. The public carpark opposite cost £3.70 per exit so if you need to go out it gets expensive. We parked onstreet close by for free.
August 21, 2014
Rated 4.0 out of 5.0 by Nethag26 Stevenage
Apart from the three single beds instead of one double in the room all was good.
August 16, 2014
Rated 4.0 out of 5.0 by Smiffys PB Good value - book early
Very good value with free breakfast when you book really early. Only thing missing was the chocolate pastries which we were looking forward to !! Very comfortable room with everything you need including a safe. King size bed was lovely with plenty of pillows. Would definitely stay here again.
August 7, 2014
Rated 3.0 out of 5.0 by hickyp good overnight stay
No complaints. Comfy bed. Typical breakfast with average choice but nothing wrong with that. Gym is very small but at least there was one and didn't stop me from using it. Staff encountered were all pleasant. One lift out of action during my stay. And so the wait was sloooooow. But i used the stairs. I would stay again so that must be the best compliment.
August 4, 2014
Rated 5.0 out of 5.0 by Ladytraveller Good hotel
The twin room that I was allocated with is very large. The room is comfortable. The décor in the floor corridor is nice and elegant. The Chinese lady reception staff is helpful and diligent.
The rest of the hotel facilities/ staff services are pretty usual.
August 1, 2014
Rated 3.0 out of 5.0 by Dave146 Good but please sort out the 'express' checkout form nonsense
Good stay in a clean comfortable room. Perfect for a mid week business stay. However, it seems amazing to me that in order to organise an automatic checkout you have to fill out a separate form on which you have to copy essentially all the info by hand (address, credit card details etc) that are already on your registration form! Waste of time and duplication and something that I have never had to do previously. I stay in a lot of hotels and I can't remember the last time I did anything other than: check in with a card, check my details are correct, then walk out dropping my door card at the desk or express checkout box. Bill then emailed to me - simple and saves everyone time. Holiday Inn Express do it so why can't you?
July 27, 2014
Rated 2.0 out of 5.0 by marky2901 Distinctly average
Not up to usual IHG standards, a very dated property with 1960s exterior and rooms,
However public areas including the bar and restaurant are pleasant.
As a loyal IHG Platinum Elite member I have stayied in excess of 300 nights in the past 3 years with IHG hotels world wide and I would rate this property towards the bottom of my experiences.
I may try the HI Express next time I am in town to compare, but I just wish there was a Crowne Plaza nearer.
July 25, 2014