Rated 4.0 out of 5 by 165
Rated 3.0 out of 5.0 by bluestoner HI Stevenage
Plus side: Comfortable beds.
Minus side: Room not ready even at 17.00hrs.
April 20, 2015
Rated 4.0 out of 5.0 by da00 Overall
Overall stay was good but could be improved with better quality ingredients used in their breakfast and dinner meals.
April 16, 2015
Rated 1.0 out of 5.0 by brassgirl very dissapointed
We only stayed 1 night and that was enough. We arrived at 9pm was well received at reception polite service and got our room quite quickly. Got into the room which was quite warm. Air con registered at 25 degrees turned on the air con to cool the room and then as we were tired and had a long day the next day. We both had the worst night sleep ever and we have a 5yr old. The room was sooo hot and we couldn't open the window to cool down. In the morning I checked the window to discover tissue paper stuffed between the top of the window frame and wall. The shower didn't slide shut very well so I didn't shut it all the way as I was worried about not getting out again however it did slide open again fine (phew) The shower wasn't attached to the wall properly and the bottom of the shower needed attention. Met another couple on the way out who had the same heating problem. Receptionist took complaint and said would let manager know but have not as yet had any feed back.
March 22, 2015