Rated 3.8 out of 5 by 108
Rated 1.0 out of 5.0 by bakins83 Looks good on the outside, bad on the inside
The hotel looks new on the outside, but the rooms were disgusting. Our room was not clean, there was food in the sheets and the bathroom was nasty. After bringing this to the attention of the hotel staff, we had to change our own sheets and clean the room because there was no house keeping on site at the time. There were no rooms to move to and other hotels were booked. I would not recommend staying at this hotel.
October 23, 2014
Rated 5.0 out of 5.0 by panhandlebob Great overall visit
staff and accommodations were excellent! I wish it had a free continental breakfast for the rate we paid.
October 23, 2014
Rated 2.0 out of 5.0 by JKT189 Hospitality just not up to par
We travelled here for a coaching conference, so we were here on an off-weekend of football games. Really was not impressed.
Rooms were not ready for early check-in as requested prior to arrival
2 Texas suites reserved over a month ahead of time, confirmed, and I received a confirmation on letterhead for my district - we show up and one of the rooms was being remodeled and painted (to top it off, we were given a key to the room as well!)
Smoke alarm in 422 has burn marks all around it on the ceiling, when i informed the front desk, they were very "oh well" about it
ABC on the TV wasn't working and when we called down about it during the FSU/ND game really wanting to watch it, the front desk person just said, "oh, sorry, you can watch it in the lobby" Didn't even try to correct the issue
Holiday Inn has always been a brand in my mind that is upscale and takes care of issues, this hotel really didn't have their act together.
October 22, 2014
Rated 5.0 out of 5.0 by rhrdn53 .
It was a very pleasant stay. The facilities and staff were excellent.
October 20, 2014
Rated 5.0 out of 5.0 by Deb06 Front desk custom service outstanding
I was greeted professionally and courteously . My reservation was in place and there were no complications and very little time spent taking care of check in. Directions to various amenities were given freely and friendly. All in all a very nice experience that I would recommend to others.
October 10, 2014
Rated 5.0 out of 5.0 by OSU/Zeta Mom Courteous check in
I arrived at the hotel about an hour before my husband and realized I did not have a credit card to pay for the room. The desk clerk allowed me to check in and my husband to scan his credit card upon his arrival. The clerk could have understandably refused to allow me to check in for this reason, but allowed me to take my things up to the room, freshen up and meet friends.
September 26, 2014
Rated 5.0 out of 5.0 by RachelFe Holiday Inn
Great stay! I only came to sleep, and shower. Everything was very accessible and I slept well. Lighting in the room was perfect for a great night's rest.
September 21, 2014
Rated 5.0 out of 5.0 by Katrina24 Great front desk service
We arrived early and the front desk clerk was able to get us in and settled so we could enjoy the rest of the day.
September 18, 2014