Rated 3.6 out of 5 by 79
Rated 5.0 out of 5.0 by Denise22 very friendy staff
Great staff! Everyone was very attentive and accommodating. The rooms were comfortable and clean. The food was good and reasonably priced. The pool and workout room need cleaning, repair and updating, they were the only minuses I would give the hotel.
July 17, 2014
Rated 5.0 out of 5.0 Friendly Service, Pleasant Stay
Enjoyed my stay very much during July 2014. Room was well appointed, quiet and pleasant.
Housekeeping staff met all our needs for extra coffee to make in the room coffee pot.
Front Desk staff were always congenial, helpful and well trained.
If I have another teacher conference to attend in Stillwater, OK, I will be happy to return to Holiday Inn.
July 15, 2014
Rated 2.0 out of 5.0 by richard55 Some improvements would be in order
#1. Wireless signal on the 4th floor wasn't good enough to connect. Two iphones and an ipad and none of them could connect.
#2. Exhaust fan not effective. The mirror fogs over with the door open. Exhaust fan grill very dirty.
#3. Toilet seat so loose that any kind of inspection should have revealed this and fixed it.
July 13, 2014
Rated 5.0 out of 5.0 by JohnBoy77 Comfortable bed
nice stay. room size comfortable. bed slept well. A/C couldn't find a happy place. either warm or cold. Wife set thermostat at 68 during the night and at 6 AM it was 62 in the room and still cooling down.
July 10, 2014
Rated 4.0 out of 5.0 by toms~room14 Plesant hotel swap
We originally booked three nights at another hotel down the road. The room, security and cleanliness of that hotel was terrible. Lucky for us the Holiday Inn had a room. We moved hotels and had a very good stay the next two nights. The staff was attentive to our needs and responded quickly when we requested bedding for the pull out sofa. I would stay here again and recommend it to anyone.
July 10, 2014
Rated 4.0 out of 5.0 by cowboy Bob Had to switch room types
Room lock on room was broken and no attempt was made to correct the problem
July 3, 2014
Rated 4.0 out of 5.0 by ronod relaxing stay
second time to stay at this hotel. first time, the restaurant was slow and food cold. did not use the facility on 2nd time. the rooms are clean and comfortable.
July 1, 2014
Rated 3.0 out of 5.0 by Slapshot26 Housekeeping & Management left me hanging
When returning to my room on the second day I thought it odd that a "Do Not Disturb" card was inserted in the key slot. I do not use these as a rule, and when I opened my door the one for my room was still on the inside.
Needless to say my room was uncleaned. I called the front desk and spoke with what I understood to be a manager. The manager assured me that he would have someone to my room post haste. After waiting a couple of hours I called the front desk to cancel the request. Several excuses were made, I explained that none of those were my concern. IHG had published a rate for clean a clean room and they had failed to provide. Some time later I was interrupted by a manager calling to offer a reduction on the rate - I explained that I did not care what he did.
IHG Stillwater, you stumbled!
I won't likely be back!
July 1, 2014