Rated 4.4 out of 5 by 134
Rated 5.0 out of 5.0 by Retired Ed Check In
Front Desk very friendly and helpful. We had a change of number of beds needed. She handled the change quickly without any issues.
October 14, 2014
Rated 5.0 out of 5.0 by Taxlady0428 Favorite IHG property
I have stayed at this property twice in the past 6 months. The front desk staff have been friendly. This stay I was upgraded to a king suite - nice! The hotel lobby is gorgeous and the rooms are nicely appointed. The price for the room was great! This property is my first choice if I have to work in the area.
October 12, 2014
Rated 5.0 out of 5.0 by Not a frequent flyer All hotels need staff like this.
The staff at the Stockbridge location were pleasant and welcoming. The hotel was clean and well kept and the landscaping outside was quite pretty. When traveling from Orlando to Atlanta again I will absolutely use this hotel. It's a little bit outside of Atlanta, but that helps with parking costs and the quiet and comfort I'm looking for after a full day or late night in Atlanta.
October 6, 2014
Rated 1.0 out of 5.0 by PINK CHEF DON'T STAY HERE!!!!!!!!!!
THE MANAGER OFFERED ME A SPECIAL RATE BECAUSE OF A PREVIOUS EXPIERENCE WITH A FRONT DESK CLERK BEING RUDE AND VULGAR...WELL IT HAPPENED AGAIN AND THIS PROPERTY DOES THINGS I HAVE NEVER HEARD OF...I HAD TO SIGN A PAPER TO GET EXTRA BLANKETS ,TOWELS AND PILLOWS AND THAN I WASN'T ALLOWED TO GET HOW MANY BLANKETS I NEEDED(MANAGEMNET HAS TO APPROVE MORE THAN TWO EVEN THOUGH IAM DISABLE,ANEMIC AND HAVE TWO DISABLED CHILDREN# I HAD TO SLEEP WITHOUT COVER SO MY CHILDREN WOULD HAVE SOME,MY CHILDREN PUT THEIR BLANKETS ON ME WHEN THEY GOT UP IN THE MORNING...I THAN HAD A BIG SPIDER ON MY WALL AND UPON CALING DOWNSTAIR I WAS TOLD I HAVE TO GET IT MYSELF AND BRING THE BROOM BACK BECAUSE IT'S SIGNED OUT TO ME,AND HOUSEKEEPING WOULD KNOW..THAN I HAD A MEETING AND WANTED TO USE THE COMPUTER .TWO WON'T COME ON,ONE CAN'T COME IN CLEAR,TWO CAN'T PRINT AND ONE ISN'T CONNECTED TO THE PRINTER AND THE PRINTER WOULD ONLY PRINT OUT ERROR MESSAGE..I TOLD THE MANAGER THE NEXT MORNING AND EVEN THOUGH THEY HAVE A REFUND POLICY ,I WASN'T OFFERD IT OR ANOTHER NIGHT STAY BUT THIS IS THEIR POLICY...NOW THE MANAGER HAS BEEN AVOIDING ME AND HIS DISTRICT MANAGER,LIED AND SAID SHE WAS CONCERENED AND WOULD CALL ME IN FIFTEEN MINUTES#THAT WAS THREE DAYS AGO)P.S GUESS WHAT THEIR RATING IS ON BBB..SURPRISE (F+# WHO GETS F AND ON TOP OF IT PLUS...SAVE YOURSELF DON'T DO IT,YOU'RE BETTER OFF FLUSHING YOUR MONEY DOWN THE TOILET ..PP.S.THEIR WAS EVEN A STAFFER FOLLOWING A NEW EMPLOYEE AROUND TELLING HIM HE WAS MISSING SPOTS CLEANING THE ELEVATOR DOOR,SHE FOLLOWED HIM EVERY WHERE AND WAS COMPLETELY ANNOYING#OTHER GUEST AND I JUST LOOKED AT EACH OTHER IN DIS BELIEF) THEIR WAS ONE NICE PERSON,A OLDER LADY THAT WORKS SECOND SHIFT AT FRONT DESK....
October 6, 2014
Rated 5.0 out of 5.0 by Tireman Great room and a very comfortable bed
A very clean hotel and the service was very good at check in and in the restaurant. One of the most comfortable beds I've slept in.
September 30, 2014
Rated 4.0 out of 5.0 by CE123 Great breakfast
Staff at resturant were great. Staff at front desk not so great. When I checked in clerk was talking to friend on phone. (personal) conversation. I waited several minutes until she finished her conversation then she check me in. She was not happy that she had to get off of phone.
When I checked out waited ten minutes until same clerk returned from somewhere. finally left my key on desk and just left. Passed clerk on way out of door.
Hotel was great front desk staff needs help
September 30, 2014
Rated 5.0 out of 5.0 by Cucu220 Home away from home
We had a very nice stay and the hotel is very clean and nice. The landscaping is amazing for a hotel in the area and is well kept. Always seam to be very busy with a full parking lot at night !
September 27, 2014
Rated 5.0 out of 5.0 by HBCU Tennis Mom Relax and Enjoy
Holiday Inn Stockbridge was a perfect choice for our family stay during a tennis tournament nearby. The staff was pleasant and attentive and the room was comfortable and clean. The bed was just right and the pillows were very soft. The décor was on point from the exterior landscaping to the public areas, pool and ample room. We really liked the chaise lounge in the room for relaxing while working and watching TV.
I wish we could have taken advantage of the complementary beverages during happy hour but our schedule did not permit. Motion sensors on the stair lighting made me feel safe when taking stairs instead of elevator. Great Job!
September 24, 2014