Rated 5.0 out of 5.0 by Gordont Great Stay!
Every time I visit the Atlanta area, I stay at the Stockbridge location and I enjoy great service and a relaxing stay. I food services could improve a bit which would keep customers eating in the Hotel and not outside as much.
April 7, 2013
Rated 5.0 out of 5.0 by RangerDad Excellent
Our whole group enjoyed the stay. Dining was terrific. Staff were knowledeable and friendly.
March 24, 2013
Rated 5.0 out of 5.0 by Tina64 Great value for money
I stayed for one night, in transit through Georgia. The hotel was easy to find, staff was welcoming and responsive to my needs. The room was spacious and beds very comfortable. I can highly recommend this hotel and will stay there again, if I'm in the area.
March 21, 2013
Rated 4.0 out of 5.0 by Lynn49 Confortable bed and great service.
The staff is friendly and they make your stay as comfortable as possible.
March 15, 2013
Rated 3.0 out of 5.0 by jimlor1972 food staff
At some of the HI we stay at there is a comp cont. breakfast. As we where getting our Sunday morning, a 2 staff people told use very grufly that we did not get one this time. They front desk staff where very couteious, nice, but I cannot say that for the food staff.
March 1, 2013
Rated 5.0 out of 5.0 by RobDRBN Great Holiday Inn
Seemed like a VERY new H. Inn and the rooms and main lobby were very attractive. The Sunday Breakfast Buffet (include in room price) was outstanding and the staff was very friendly.
January 26, 2013
Rated 2.0 out of 5.0 by Decorator Tv didn't work
Hotel was decent but our Tv did not work for most of our stay until my husband was able to fix it at 10pm at night before we left the next morning. Told the front desk, and all I got was he was sorry and another remote. Mentioned it when we checked out, he said nothing.
January 18, 2013
Rated 4.0 out of 5.0 by jon8619 Points
I and my co workers are all platinum members. We have staed there almost a month and will be staying there another month. We stay five nights a week. We have not been Recieving points for these stays. We there for the points we do not have to stay there but do so because of your points program. I will be calling the hotel tommorow. If our points are not remburshed or we are not able to get them we will take our business else where
January 17, 2013
Rated 3.0 out of 5.0 by nancy127 Nice Hotel Rooms - Bad Restaurant - Not a good area!
We were traveling to Florida and stopped at this hotel for the night. The rooms were very roomy and clean.
We went down to the restaurant to eat dinner. There were only two tables occupied. The waitress came up to us and said I want to let you know that it will be a 45 minutes wait. I was like what? as she only had two tables. She said yes Do you see all the people and plus we have room service orders. All the people? She had only two tables? We just laughed and went to Applebees where 2 men chased my daughter and I to our cars. We will never stop at that exit again.
Bar was very small but bartender was great!!
January 6, 2013
Rated 3.0 out of 5.0 by RDLANE4261 Lack of service recovery
Will here I was welcomed by the desk clerk not as a Priority Club member, but just another guest. He did not acknowledge me by eye contact or even by I will be with you shortly. The biggest complaint I had was that HBO did not work at all during my stay and all the staff could say is we have reported to Comcast, this is not what a guest would like to here even if it was the truth, the GM should have been directly involved with Comcast after a day without service. The restaurant was well decorated and on my first night the hostess was very helpful. During breakfast the following couple of days the hostess did not seam to know what was going on or was over whelmed by how busy it was or both. I was upgraded to a king suite which was very nice even though it did have some issues with decor, but still very nice.
January 4, 2013
Rated 3.0 out of 5.0 by cupcakequeen45 Level of Service Disappointment
I frequent this property as i use it as a getaway when I need time to relax. On my last stay, as a priority club member. the check in clerk was so very kind and accommodating, welcoming me as a priority club member and being sure that i received complimentary water, truly a five star experience. This visit proved to be the opposite. the clerk seem unconcerned and hurried. i felt for a moment as if I would be just left to check myself in. There was no welcome, only a "sign here, initial here" end of the transaction, this set the tone for my stay..My check out was equally disappointing, the clerk came from the back to check me out and seemed annoyed when I informed him that I would like to pay cash for the room and would have to potentially print another receipt(sorry!) . i was surprised as the number of times I have stayed at this property I have never had this experience. i could only hope that they were having a off day, but check in and check out by two different people, causes concern. Beautiful property, great location but left a bad taste of service! I have recommend this property to many don't know if I will again.
January 3, 2013
Rated 5.0 out of 5.0 by HappyTravel One of my best stays
Our hotel stay was fabulous. The hotel is very new and modern. The amenities are great, especially enjoyed the heated indoor pool. The only downside was the food. I highly anticipated the dining experience and was very disappointed. This is not an issue, as there are many eating establishments nearby. We often travel as a large family and usually require additional service from the staff. The staff was extremely professional and attentive to our needs and requests. I highly recommend this as your next stay.
December 23, 2012
Rated 5.0 out of 5.0 by Melissa97 OUTSTANDING!
Once again had an outstanding stay at my home away from home! LOVE THE STAFF!!
November 27, 2012
Rated 5.0 out of 5.0 by LEMONHEAD1 CLEAN, GREAT AREA
EXCELLENT CLEAN HOTEL IN GOOD AREA. CLOSE TO ATLANTA AND ON THE WAY TO FLORIDA.
November 24, 2012
Rated 5.0 out of 5.0 by Shockme My home away from home
I love this hotel. I travel all the time for work, and have never had better service at another hotel. The front desk staff remember me and go out of their way to me me feel welcome. Jason is absolutely amazing as are the other staff members!
November 10, 2012
Rated 1.0 out of 5.0 by Mel123 Bed way too soft and mattress lumped.
I have stayed at many holiday inns and was very disappointed in the service, lack of fit endlessness and helpfulness of staff. The food was very unappetizing.
October 26, 2012
Rated 4.0 out of 5.0 by PennieH Beautiful exterior and nice rooms
Love this property's beauty. Do wish the breakfast and wait staff had been better, but overall experience was good.
October 26, 2012
Rated 2.0 out of 5.0 by MOMJB48 Nice rooms and comfortable beds but hide-a-bed painful and atrium noisy!
We stayed at this Holiday Inn because our experience with Holiday Inn nationwide had been great! However, this stay proved to be less than satisfactory. While our room was clean and nice, and the beds comfortable the noise in the atrium off and on all night was disturbing and the hide-a-bed in the couch was subpar at best...ouch! Be aware of the noise as most all of the rooms face the atrium. As far as the hide-a-bed you take your chances with those most anywhere but wouldn't it be nice if a hotel (specialists in sleeping accommodations) could have an exceptional one! :)
The staff was courteous but did mark every item you asked for and made us come down from the 5th floor to retrieve it. :( Also, when I told the front desk about our noise issue, an apology was offered but nothing more to make it right for us. :(
I hate it that I would not recommend this hotel, in my husband's home state, to anyone. :(
October 25, 2012