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Rated 4.1 out of 5 by 357 reviewers.
Rated 4.0 out of 5.0 by August holiday stay We recently stayed for one night. The hotel was undergoing refurbishment but that did not make any difference to our stay. The hotel lifts were out of action which did mean queues formed and using the stairs became necessary, which with luggage was not particularly easy to negotiate. The staff were very obliging and the time spent at the hotel was relaxing. August 15, 2014
Rated 5.0 out of 5.0 by comfortable and great helps I did get stamach pain in the night, the front desk manager she was great helps to call emergency and help me reduce pains. August 14, 2014
Rated 5.0 out of 5.0 by Great hotel This hotel is excellent. We have stayed here many times. The staff are very friendly. The food and rooms are excellent and good value. I would recommend this hotel to anybody. August 13, 2014
Rated 5.0 out of 5.0 by Fantastic service Wonderful staff, really lovely refurb - great view of the river on the terrace. A relaxing stay. August 13, 2014
Rated 3.0 out of 5.0 by Reasonable experience with good food. I stayed at the Holiday Inn in Stratford with my partner recently. Overall I had a positive experience, there were some things which I found disappointing. When we first arrived there was a brown substance in the bath. I wiped it out and I'm pretty sure it was mud, around the size of a 50p, perhaps an accident from a cleaners shoe; but not the greatest of welcomes. The overall cleanliness was okay. I found the walls very thin; when the man in the next room decided to have an argument with his wife at 1.30am I could literally hear it word for word; and being close to the lift shaft wasn't the best. I could hear the mechanics every time it was used. Luckily, or perhaps unluckily because we were on the third floor, both lifts broke down on the second day of our stay. The size of the room was good and the bathroom was very spacious. The location of the hotel is ideal for accessing Stratford. It also worth noting that you could park for the whole stay for just £5 extra, this is fantastic as parking in Stratford isn't easy or cheap to find. The breakfast was superb, lots of choice with polite smiling staff and great tasting food. Overall I would return but those few things did disappoint me from a hotel chain with a good reputation and a hardly cheap price. August 13, 2014
Rated 5.0 out of 5.0 by Very enjoyable stay From the moment we arrived we found staff friendly and helpful. We liked the public spaces, especially the riverside terrace. Room perfectly adequate, except for feeble shower. Location convenient. We'll certainly come again if we need to be in Stratford. August 12, 2014
Rated 5.0 out of 5.0 by Lovely weekend break We only stayed the one night but would definately return the staff were very friendly and helpfull. The garden overlook the river so relaxing to sit out and have a drink August 12, 2014
Rated 5.0 out of 5.0 by Surprisingly good value hotel for Stratford Was surprised when booking at the good price I got on line and then to arrive and find a very high standard of Holiday Inn. It is very upmarket and looks and feels that way from reception/rooms/bar and restaurant area. Only downside was the staff seemed a little cold on reception and bar staff were OK but rather rude when we tried to get a drink just after midnight. It's a hotel people use, like us, when going to the RSC, so people might want to make a pleasant evening afterwards, not feel their evening was cut short. Otherwise would recommend a stay here for anyone attending RSC events. August 12, 2014
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