Rated 4.3 out of 5 by 1003
Rated 5.0 out of 5.0 by Verified Reviewer Great service and just gets better every time
After several stays here, the hotel just seems to get better every time. Standards of service especially high at check out and for housekeeping. Feel a valued customer and nowhere better to stay in Stratford upon Avon. Always busy and popular, great ambience, yet always treated as an individual. Thank you.
June 18, 2016
Rated 5.0 out of 5.0 by Murval 47 relax stay
Good reception area with clean room making for a comfortable stay.
June 17, 2016
Rated 4.0 out of 5.0 by Verified Reviewer Rooms are ripe for re-furbishing.
Generally, we had a comfortable stay. I was very disappointed to see a thread bare carpet in our room and also the wooden furniture was very tired looking, considering that it was classified as an "executive room" it left much to be desired. I have stayed in much better furnished "Travel Lodges" and Premier Inns. The same could be said about the bathroom and fittings, the shower system was archaic, one of the lights was`nt working and the door plate was missing one screw.
June 16, 2016
Rated 5.0 out of 5.0 by grumpygolfer69 peter robinson
booked on line after looking at a few hotels when we arrived very surprised at size and the high standard of the hotel as we had never used this chain of hotels before it is well located central to all amenities no problem recommending it staff very friendly nothing is to much trouble
June 15, 2016
Rated 2.0 out of 5.0 by DeweyLouie Too Loud and No Fresh Air
Music from bar area exceptionally loud and no possibility to open a window for fresh air
June 14, 2016
Rated 2.0 out of 5.0 by gernita Everything excellent except for air condioning.
Lovely staff, good food in restaurant with good service.
Don't particularly like buffet breakfasts.
Our room was good except for a most annoying loud air conditioning unit which kept us awake all night. Impossible to sleep. In all fairness the hotel removed the room charge because of this complaint.
June 13, 2016
Rated 5.0 out of 5.0 by JRCSheffield Stratford upon avon stay
Excellent and friendly service provided by staff on a busy weekend.
June 11, 2016
Rated 4.0 out of 5.0 by Dizzy2016 Great hotel in terms of location ans value, shame about the mattress
This hotel was perfectly located, and the hotel image was fabulous. The only fault we had was the sofa bed was very uncomfortable to sleep on. We have stayed in other Holiday Inns and the family room had proper beds. Apart from that we had a good stay.
June 9, 2016