Rated 4.0 out of 5 by 331
Rated 5.0 out of 5.0 by Rubbery 56 Good \return
As a wheelchair user as with non disabled it is always hard returning to a hotel you have been to before and hoping that this stay is as good as the last one. My wife and I returned to stay here after a short stay last year, this time we stayed for three nights along with two friends who we recommended this hotel to.
Well any doubts we had disappeared on booking in. The newly finished entrance was a delight to cope with even in my wheelchair as it is not as steep as the old one. Eating in the restaurant in the evening was a delight, we each had a different meal and they were all excellent, morning breakfast was also a delight. The rooms were clean neat and tidy with my own room as I have said before a delight as it has a walk/roll in shower. Access to the city was great and all amenities within the hotel easily accessed also easily, nice to relax in the bar area after a day wandering around town. All staff are a credit to the hotel and thank you to all for making it such a pleasant stay, we will be back. Wave stayed in IHG hotels many times both home and abroad and the only one that comes near to this is at Disney Florida.
June 3, 2014
Rated 5.0 out of 5.0 Cracking hotel
What a lovely surprise , e real gem of a hotel . Great staff and location . The out door bar and dinning area is worth a visit on its own
June 2, 2014
Rated 5.0 out of 5.0 by falcon5 Excellent stay
Excellent Hotel and well situated in Stratford upon Avon. Quality of food was excellent to and it catered well for children. The only criticism I have with the hotel was the cleanliness of the showers in the changing rooms of the swimming pool, they weren't particularly clean especially around the dispensers.
May 31, 2014
Rated 4.0 out of 5.0 by Markmustchooseanickame Very good, excellent location
We stayed here when visiting Stratford for the theatre. The hotel is perfectly located, right in the centre, overlooking the river and directly opposite the Royal Shakespeare Theatre.
The hotel is large with big conference facilities, a large lounge, bar, restaurant and outdoor terrace overlooking the river. The public areas were well appointed and modern... excellent.
The bar was a relaxing lounge with plenty of different styles of seating for all types of guests. We didn't eat dinner in the restaurant but breakfast was a wide variety of items and freshly prepared hot food... very good.
The room was clean and well equipped - we were upgraded to an executive room overlooking the entrance and with a view towards the theatre. It was reasonably comfortable and clean however it was a little 'tired' and the bed was badly (and uncomfortably) made with sheets that didn't fit. I believe the hotel is going through a refit so we may have been in one of the older rooms.
The only criticism I could make was the wifi service - it was exceptionally confusing to get online and we ended up signing up four times (which were reversed without fuss). I got this impression this was a regular occurrence. Even when online the performance wasn't great.
Overall it is very good and a great place to stay in central Stratford.
May 30, 2014
Rated 4.0 out of 5.0 by GM67 Good but............Read On................
I booked on-line as I usually do with Holiday Inn and as booking is easy and savings can be made by doing so in advance.
My stay was at Stratford upon Avon for 3 nights at the end of May.
As per usual at Holiday Inn hotels I was warmly welcomed by the staff and was immediately impressed by the decor and cleanliness of the foyer area. However, I was a little disappointed by the decor condition once I stepped out of the lift. The corridors were a little gloomy (fudge brown paint) and the condition of the paintwork and fittings was a little tatty. Having said that the hotel is heavily used and keeping the public areas ship shape can't be easy. I do associate white surfaces with cleanliness though.
Once inside my room I found similar conditions, once more just a little tatty. The furniture was knocked about, but that is down to the neglect of the guests.
The bedding wasn't diamond white clean and the duvet and pillows did not properly fit the the duvet cover and pillow cases.
This is a bit disappointing bearing in mind the above average cost of staying at this hotel.
Unfortunately, the window would neither open or close properly, which meant that the noise of the air conditioning unit outside the window could not be sufficiently blocked out.
My only major gripe was on the Saturday evening a live music act was booked into the Hotel bar. I found this intrusive as having returned from an evening at the RSC Theatre I wished to sit and relax and have a quiet drink whilst reflecting on the outstanding performance I had just seen, but this was impossible with the loud music. Stratford is not short of venues for live artists to perform and I'm sure that the Hotel does not need the revenue that a live music act will attract.
Some of these comments may seem trivial, but I am making these observations and comparing Holiday Inn Stratford to Holiday Inn Bloomsbury, London were I stay regularly at the end of summer, which is faultless.
Overall, my stay was comfortable, but the Hotel experience could be improved upon
May 29, 2014
Rated 5.0 out of 5.0 by Gerordie Excellent setting
My wife and I Stayed at holiday inn at stratford upon avon last weekend and enjoyed every minute.the staff where excellent in every area,and could we could not fault anything,the new restaurant and terrace superb.well done holiday inn.
May 29, 2014
Rated 5.0 out of 5.0 by HA member Great weekend
I stayed here for two nights as part of a conference in May 2014. We had a great weekend. The staff are great - nothing is too much trouble. The location is fabulous - just minutes away from the city centre and across the park from the Theatre. At the back of the hotel are lovely terraces with heaters at night so you can sit with a drink and look out across the river - we had gorgeous weather so we made good use of these!
May 29, 2014
Rated 3.0 out of 5.0 by HRH Prince Andrew Rooms in need of refurbishment
The hotel has a wonderful position and the foyer is a delight but the rooms are in serious need of refurbishment, they;re looking tired and worn out, badly in need of redecoration. The company needs to invest in this hotel or it will become very tatty.
May 29, 2014
Rated 5.0 out of 5.0 by richt001 Holiday Inn + PLUS
Having stayed in many Holiday Inns, I have to say this is one of the best. It was more like the standard of a Crown Plaza. Will definitely be staying again.
May 28, 2014
Rated 4.0 out of 5.0 by Clowe123 Fantastic location but uncomfortable beds
Sofa bed had no pillows until we asked
It wasn't a sofa bed, it was a 'camp bed'
Main bed and pillows terribly uncomfortable
Windows nailed up so not able to get fresh air
No water in room
May 28, 2014
Rated 5.0 out of 5.0 by Jasper22 Lovely staff
We had a lovely stay at Holiday Inn, Stratford. The only slight negative was that house keeping need to up their game slightly. They need to clean in bathroom corners better, but they were polite and quick!
The restaurant staff were happy and helpful as well as the receptionists. All in all I would recommend Holiday Inn to my friends.
May 28, 2014
Rated 5.0 out of 5.0 by mchadwick_46 Overall experience
One of the best Holiday Inn's i ve stayed in :
- super locations , esp if attending the Theatre .
- v nice property located on the river .
- v diligent , helpful staff
- a well run Hotel
Will be back .
May 21, 2014
Rated 4.0 out of 5.0 by Milly Molly Mandy OK - comfortable overall
Standard good. Good value. Downstairs terrace area & garden seating very pleasant. Faulty room kettle replaced immediately, suggest better quality kettlles. Shouldnt they all have a safety check sticker? Breakfast & dinner - good choice. Hair conditioner not included in toiletries.
May 21, 2014
Rated 5.0 out of 5.0 by rienzi Great place for a conference
This is the best Holiday Inn I have ever stayed in, and the location is wonderful. Food provided for session breaks was very good and staff were very attentive. To be able to take a break on the terrace overlooking the water was very enjoyable.
May 21, 2014
Rated 4.0 out of 5.0 by Topsy59 Three night stay.
Most enjoyable stay with choice of rooms on arrival. Room clean
and spacious on third floor. Lift to ground floor very efficient and
quiet. Staff efficient and courteous. Menu excellent , as was the
food. Would certainly recommend this hotel to all my friends.
Only negative was that a large conference at the hotel restricted
at times, our enjoyment of the lounges.y
May 20, 2014
Rated 2.0 out of 5.0 Late Night Disco Makes Sleep Impossible
I stay at this hotel frequently when going to RSC productions and it is a superb location for this and as a base for day trips for the surrounding area. Generally the hotel is fine (rooms could use some modernisation) and breakfast is good. I was welcomed as a gold elite member. The problem I had was that we were given a room on the first floor directly above the ballroom. There was some company in having a conference when we were staying and they had a late night disco that was extremely loud. Although I had earplugs in I could still make out the lyrics. I would strongly recommend that when a conference is booking and having a disco that the rooms directly above the ballroom be reserved for those attending the conference. If we'd been given a room on the second floor or towards the back we might not have had a night with such limited sleep. When we mentioned it the next morning the reception desk staff apologised and gave us free parking ... free parking that the letter we were given when we arrived said we were entitled to anyway since I'm a gold elite member! And it doesn't really make a difference since by that time you've had a disturbed night's sleep. sigh. I will be coming back because of the hotel's location. They've put lots of money into refreshing the reception, dining, and front-of-house areas of the building, but this money should have been spent on the bedrooms.
May 13, 2014
Rated 3.0 out of 5.0 by Borthy Buffet breakfast
I feel I must comment on the buffet breakfast.
I don't expect to stay at a hotel of the standard of Holiday Inn and have to put a teabag in a mug and fill it with boiling water as happened at Stratford. We subsequently stayed at Holiday Inn Washington and there I am pleased to say I was served with a teapot of tea at the table
In addition I am afraid that the bacon served on the buffet had obviously been lying for too long as if was dry and very hard.
May 9, 2014
Rated 5.0 out of 5.0 by Titania54 Gem in a town centre
This hotel remains one of our favourites, even more so following the refurbishments which are stunning. It's unusual to find such a large hotel located in a town centre and this fits the bill perfectly. Although it is a larger hotel it still retains a friendly and relaxing atmosphere. Car parking facilities are great too and all the staff are helpful and cheerful. Couldn't recommend this one highly enough!
May 8, 2014
Rated 5.0 out of 5.0 by Assam182 Fantastic location
We stayed in this hotel for just one night. Loved the location as we could walk everywhere. The staff were extremely helpful and friendly. Planning to go back there during the christmas holidays again.
April 27, 2014
Rated 5.0 out of 5.0 by Petel A special two days
Thank you Holiday Inn for a special two days. As a surprise Birthday Present for my wife I'd arranged for all our three offspring, their partners and all 5 grandchildren to be together at the Holiday Inn in Stratford-upon-Avon for two nights. You can imagine all the special requirements, of food, sleeping arrangements etc. All were catered for by your brilliant and attentive staff. There was a safe grassed area for the children to let of steam, there was a play area, which was used for the Easter Egg hunt. The rooms were very comfortable and quiet. We will have to do this again, everyone said, on leaving.
April 24, 2014
Rated 5.0 out of 5.0 by Ron12121 Ron12121
Arrived early to make use of the day, pleasantly surprised when the room was made available, even more so when upgraded to Exec room, thankyou to the staff/ hotel for that.
Staff, room and facilities, bar and restaurant were excellent and would easily recommend this hotel for a short weekend break
Breakfast the next morning was a little bit chaotic but that would not put me off a return visit to this particular hotel, Thankyou.
April 23, 2014
Rated 3.0 out of 5.0 by Cathandco Great location but horrible coffee!
We have stayed at Holiday Inn Stratford before and enjoy the central location and pool. The public spaces are impressive but the breakfast is no better than cheaper competitors - in fact we stayed at a competitor on our way back for half the price and enjoyed their far superior coffee. The family rooms have a good layout and lighting plus are spacious - but starting to be on the shabby side. The lack of free wi fi is disappointing. Our bath silverware was black in places which was somewhat offputting. Budget competitors have smarter rooms with free wifi and parking for half the price. Holiday Inn take note!
April 19, 2014
Rated 5.0 out of 5.0 by Tenerifian More like 5 star than 4 star
Stayed here last year and found it to be very good in every department.
Since then a lot of refurbishment / redesign has taken place and we were both blown away by the whole hotel (even though the work not yet completed).
Everything was perfect from arrival to departure - opulent, welcoming, relaxing in fact all you could wish for when you want to 'wind down'.
The staff, from reception - restaurant - room maids were friendly, helpful and showed that they were happy to be of service.
We both left believing that this had been the first 5 star hotel we had ever stayed in - hoping though that it stays, at least, at 4 star prices.
Very highly recommended * * * * * will definitely be going back soon - the sooner the better!!
April 18, 2014
Rated 5.0 out of 5.0 by penycae Another excellent return visit
This was another very relaxing and enjoyable three-day stay with the family. It was a return visit of many over a period of more than twenty years! Thoroughly recommended. Every one of the Staff, without exception, was courteous, pleasant and ready to assist with advice when asked....and always smiling.
April 17, 2014
Rated 4.0 out of 5.0 by Jiank Relaxing visit
Very pleasant ground floor area.
Bedroom & bathroom spotless although bathroom in need of refurb.
Very efficient staff in dining room
April 15, 2014
Rated 4.0 out of 5.0 by Fonzie123 Excellent location
Exemplary service. Good value. Would prefer car parking charges be lost in overall cost though. Would make a fantastic venue for a party or a wedding - nice grounds, river view and terrace bar. Will visit again. Central location ideal.
April 12, 2014
Rated 4.0 out of 5.0 by MS AJD Great location and helpful staff
Hotel is in an excellent location, and staff are friendly and helpful. I would have given an overall score of excellent, if WiFi and parking had been free
April 8, 2014
Rated 4.0 out of 5.0 by sandhopper Great service
This HI is the best I have stayed in , it's location is great the gounds are lovely and the staff brillient. I will be staying there again
April 7, 2014
Rated 4.0 out of 5.0 by Utred the Viking Comfortable & Relaxed atmosphere
A weekend break that should have been longer, regrettably, work prevails. A comfortable and relaxing weekend
The surroundings, staff, room, amenities and the hotel in general
was what you would expect from a major hotelier. No complaints.
We would highly recommend this hotel to family and friends knowing that they would enjoy their stay here.
April 3, 2014
Rated 5.0 out of 5.0 by Arco Relaxing weekend
I stayed at the Stratford Holiday Inn with my daughter. We had a very relaxing time with everything we needed for a short break away to celebrate Mother's Day. We were both really impressed with the hotel and thought it was very smart. The location on the river is perfect and very close to town. We were surprised how quiet it was and we both slept well. The rooms were clean and the breakfast great. Plenty of choice and lots of fresh fruit as well as a filling cooked breakfast. I would certainly book to stay there again without hesitation.
April 2, 2014