Rated 4.1 out of 5 by 363
Rated 2.0 out of 5.0 by NTUT 房间不够舒适
August 24, 2014
Rated 5.0 out of 5.0 by jrt52 Excellent service and receptiveness
We were upgraded on arrival as our rooms were not on the same floor. The apology and change of room was handled with sensitivity and courtesy. We were made to feel very welcome and enjoyed a lovely family get together.
August 20, 2014
Rated 5.0 out of 5.0 by Calibra Enjoyable experience
A very clean, attractive and modern hotel. Well situated for the town and amenities, and in a great location adjacent to the river. Park up the car, you wont need it. One lift still out of order awaiting spare parts.
On arrival we found a couple of slight problems with the room, which couldn't be rectified due to it being weekend, but it didn't cause us any discomfort, and we were compensated on departure, which was much appreciated, as we didn't ask for, or expect anything. Room was comfortable and well equipped, although storage space a little limited, but adequate for the three nights of our visit.
Food very good, especially breakfast (buffet#, which provided either full English or Continental, or both if you wished. We only had two evening meals, the first being buffet style.#Suggest you pick a time when the buffet is being well used to ensure the hot items are freshly cooked), Our second meal was set menu for two persons which we thought good value for a top hotel.
We found all members of staff to be very friendly and helpful and couldn't be faulted.
Overall a very enjoyable weekend, and would definitely stay here again.
August 20, 2014