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Rated 3.8 out of 5 by 198 reviewers.
Rated 5.0 out of 5.0 by Value greater than the Price. Easy to find location. Breakfast and lunch staff's were excellent as I hosted two large groups of 15/20 on two busy Labor Day Weekend day's without anyone missing a beat in table service. Check-in and Check out was very smooth. Thumbs up to one and all. September 3, 2014
Rated 3.0 out of 5.0 by NOT MY USUAL PLATINUM EXPERIENCE FIRST OF ALL I WAS NOT GREATED AS A PLATINUM MEMBER. I USUALLY DON'T REALLY CARE ABOUT THAT BUT SINCE YOU HAD A SIGN AS EVERYONE ENTERED NOTIFYING THAT YOU HAD PLATINUM MEMBERS STAYING AT YOUR HOTEL AND THANKED THEM FOR THEIR STAY (ALL BUT ME OF COURSE#. THEN I WAS NOT GREETED AS A PLATINUM MEMBER, THE FRONT DESK STAFF WAS SLOW #EXTREMELY SLOW# I DON'T THINK I HAVE EVER WAITED THAT LONG FOR A KEY BEFORE. ROOM AVERAGE, SAT AT THE BAR WITH MY WIFE TO HAVE A FEW DRINKS AND APPETIZERS #JUST OK AT BEST#. BARTENDER DID HER BEST TO WAIT ON THE PACKED BAR AND DINING ROOM AS WELL TILL HER HELP ARRIVED. #NOT HER FAULT) OVERALL JUST AN AVERAGE HOTEL! YOU ALL REALLY NEED TO DO BETTER IF YOUR GOING TO CHARGE THOSE PRICES!!! September 1, 2014
Rated 5.0 out of 5.0 by Clean rooms great service I've stay at this hotel numerous times. Always great service. The staff are wonderful. Just a very nice hotel. I will be staying there again. September 1, 2014
Rated 3.0 out of 5.0 by Ease of Location Overall, hotel very accommodating. The 6th floor, which I have never been assigned during earlier visits, seemed to need some renovation or enhanced cleaning, but overall the quality and service of the location met with my expectations. August 30, 2014
Rated 5.0 out of 5.0 by Sets a standard This is what a hotel stay should be at a moderate rate. A well trained and friendly staff goes a long way. The rooms are clean, well kept and up to date. Nothing was extravagant, but did not need to be. If one would like to be pampered, they should go to a resort. Our stay was simply for the convenience of not having to return home immediately after a wedding reception. Everything was exactly what a hotel should offer without much effort. It shows a bit of pride in the product instead of just trying to make an easy buck. August 27, 2014
Rated 3.0 out of 5.0 by Great location and friendly service The hotel was host to the Doll Show function ,so it was convenient to stay where we would be working. We didn;t have time to use the pool, work out equipment or the hotel computer. The restaurant has closed and food at the bar was pricy. Trying to find a luggage carrier was impossible. August 27, 2014
Rated 5.0 out of 5.0 by Hotel staff was GReat and food was excelent. The room was also great. from the time I was picked up at airport until I was carried back everyone treated me Great and food and accomidations were excelent August 25, 2014
Rated 5.0 out of 5.0 by Holiday inn strongsville Very nice hotel and rooms. VERY dark parking lot. ....................................................... August 22, 2014
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