Rated 3.7 out of 5 by 186
Rated 3.0 out of 5.0 by Pat103 Really disappointed
I have stayed at this HI for 32 years during my travels in Sales. I have seen many changes over that time and many renovations. This was the worst condition ever that I have seen this hotel in. The carpeting in the lobby was dirty and in poor condition; not to mention the large areas where it was badly wrinkled. The elevator was filthy. The bed was the worst hotel bed I have slept in in many years. The room was so-so clean. I have stayed in Holiday Inns or Holiday Inn Expresses for 35 years and could always rely on their neatness and cleanliness; especially the one in Strongsville. Unfortunately that is not the case anymore. What a disappointment!
Also, there was a list of Priority Club members in the lobby. I was not on that list in spite of my Gold status.
August 15, 2014
Rated 2.0 out of 5.0 by Mama1533 OUT-DATED / FILTHY HOTEL
Please see previous comments regarding my recent stay at this Holiday Inn. I would not recommend to other travelers unless significant changes are made to overall condition of hotel accomodations.
August 15, 2014
Rated 5.0 out of 5.0 by axn002 Pretty hotel with very inviting staff
We stayed here because it was listed as a pet friendly hotel. Now, whenever we visit this area we won't stay anyplace else. Excellent experience for us and our lab Zoey.
August 13, 2014
Rated 5.0 out of 5.0 by Gus the traveler Gus the traveler
Our favorite place to stay when on business or visiting family. The staff was attentive, friendly, and very competent. They provided answers to my questions and concerns and I liked what I heard.
August 10, 2014
Rated 3.0 out of 5.0 by anonymous927 Little improvements will make a big difference
The facility was likely built in the 70s, which isn't always a bad thing. However, some maintenance issues prevent this hotel from receiving my recommendation. Older buildings need maintaining and this one just isn't being maintained to the spec I would expect from a Holiday Inn.
August 8, 2014
Rated 4.0 out of 5.0 by minerva64 short but sweet
Traveled to Cleveland to see the sights and gamble at the Horseshoe casino. Stayed at this hotel before and liked it and was not disappointed this time. Best thing about HI is that I can count on the excellent beds and pillows. Love it! Food was very good in the lounge and was comfortable and relaxing. Will stay again
August 5, 2014
Rated 4.0 out of 5.0 by gran2496 Lack of lighted space for make up
I really missed the convenience of some Holiday Inn Express rooms that have a large, lighted mirror for make up application. The mirror in this room was very small, and the lighting was terrible.
July 29, 2014
Rated 3.0 out of 5.0 by GoldielocksFLA Rooms need some TLC or updates
We loved your hotel, having stayed there before we booked again. Staff are great, Restaurant and bar is wonderful. Indoor Pool was nice for the area. However the room needs updating or some replacement items, TLC. In the room: The executive chair at the desk was very worn, as to match the worn leather on the headboard. Just a little TLC.....
July 28, 2014