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Rated 3.8 out of 5 by 243 reviewers.
Rated 3.0 out of 5.0 by food service The buffet ran out of food and seemed unprepared to refresh November 10, 2014
Rated 1.0 out of 5.0 by Not Much For Your Money Spent alot of money on the lobby, room small, heating system so loud could not sleep. The desk chair so old & leather cracking did not want to sit in it. No sound proofing in the walls could hear everything in next room. Needless to say not much rest for an overrnight stay..... November 9, 2014
Rated 3.0 out of 5.0 by Good service but rennovation is in progress. Good service but this was during rennovation. Not rhe best appearance. Also the room was on the first floor next to a side entrance. Could hear the door slam when other patrons used it. Hopefully this property will be better after the work is done. November 9, 2014
Rated 4.0 out of 5.0 by Hotel staff good Hotel is kept up except for their in room desk chair our company was getting rid of much better chairs than the hotel has. If your going to use the internet for entertainment then forget it.The staff was good and can meet most of your needs November 3, 2014
Rated 1.0 out of 5.0 by Horrible experience Construction was being done outside during my stay which was understandable but the workers were playing loud music right outside my window while they were working and they continued to work all the way past 7PM which is ABSOLUTELY unacceptable. A hotel is a place of rest and relaxation, and late construction work while loud music is being played is just shameful. I asked the front desk twice to ask the workers to lower the music and finally called Intercontinental Hotels Group and complained, and this finally got the mangers attention that I was extremely upset. After a half hour he went outside and got the men to lower the music, and this was at nearly 7PM. They turned it off and then the front desk called me back and said I could change rooms if I wanted but the men were going to be working and playing music the next day as well. Unbelievable. November 2, 2014
Rated 5.0 out of 5.0 by Nice Hotel in Great Location The hotel was nice for our weekend stay. Room was nice, staff was nice, hotel was clean. It had a lot of amenities - pool, fitness center, bar/lounge, restaurant, snack bar. The bathroom could have been a bit bigger, no exhaust fan in the bathroom. And a fridge in the room would have been nice and convenient. November 2, 2014
Rated 5.0 out of 5.0 by nice room I live in Hubbard and had to take a certification test on Spraggue Rd, Middleburg Hts. and wanted to drive up the night before. Familiar with the Holiday Inn, I booked my room and was not disappointed. Staff very friendly and helpful; room was comfortable. November 1, 2014
Rated 3.0 out of 5.0 by Needs Upgrading Just an old HI. Smokey,old carpets and generally tired.Nice staff and clean room October 30, 2014
Rated 5.0 out of 5.0 by comfortabl bed enjoyed my stay very much, would like to see another restaurant, or more food selections in the present one. October 29, 2014
Rated 4.0 out of 5.0 by Highly Recommended Great place, friendly staff, and good restaurant on site. I come back here for business everytime I'm in the area and haven't been disappointed once. October 28, 2014
Rated 4.0 out of 5.0 by Holiday Inn Strongsville Worth the stay for the Great Staff. Hotel is looks like its going through some much needed renovations. October 25, 2014
Rated 5.0 out of 5.0 by Clean rooms and friendly staff. We stayed here a few times and have never been disappointed. Food and alcohol are a little pricey but taste great and excellent service. October 23, 2014
Rated 1.0 out of 5.0 by Disgusting & Disappointed Had overnight business stay & was told to go to this property because of closeness. Well, I should have kept on going !! Nothing positive about this property!! Dirty inside & out. Dining was well there are no words!! staff just walked by as I waited to even be seated, furniture torn & dirty!! Very disappointed for a Holiday Inn - Never again will I stay at this property!! Management & higher up need to look into saving this property!! October 22, 2014
Rated 4.0 out of 5.0 by Reasonably good stay Everything was good with the exception of a youth hockey team that was there at the same time. They were noisy in the hallways for most of the evening. During sleep time I did not hear them though. October 22, 2014
Rated 4.0 out of 5.0 by Fan in the room I did appreciate the fan that was in the room. I always sleep with a fan at home, and like the sound of the fan. Although it is difficult for me to sleep in a hotel, it did help me sleep better than usual when out of town. There was a large stain on the carpet between the beds that did not look good. October 15, 2014
Rated 4.0 out of 5.0 by Holiday Inn Strongsville Overall Service was good. The hotel is definitely in need of an upgrade. Carpet is pulled up in spots and the furniture inside of the rooms is deteriorating. I have stayed at the hotel twice within the past year. October 13, 2014
Rated 5.0 out of 5.0 by Great experience Staff was great and well prepared for the logistics of the event taking place. Would definitely recommend to others. Rooms were clean and comfortably furnished. Restaurant was very good. October 9, 2014
Rated 4.0 out of 5.0 by It's a hotel It's very hotel like. Decent value. Clean and orderly. October 8, 2014
Rated 4.0 out of 5.0 by Friendly Stay at Strongsville Holiday Inn I have stayed at this same Holiday Inn several times for business and personal travel. The staff has always been very helpful and friendly. October 8, 2014
Rated 5.0 out of 5.0 by Clean and friendly atmosphere - good location Friendly staff. Ease of getting on and off the freeway from the hotel. Two shopping malls nearby. Short drive to Cleveland proper. October 7, 2014
Rated 4.0 out of 5.0 by Bartender named John There was a bartender named John who was working the charity event I was at and he was excellent all day and night. October 1, 2014
Rated 5.0 out of 5.0 by Fantastic guest service, comfortable bed, great food 10 of us recently stayed at the Strongville/Royalton Rd Holiday Inn for a Benefit we were attending. There was nothing that we experienced that was negative. The only slightly negative comment I can make is purely a personal one- I don't care for FAT pillows - the beds were super comfortable- it is just a minute thing and why I carry my own pillow to all hotels. lol Try this hotel - you will be back I can assure you!! September 30, 2014
Rated 3.0 out of 5.0 by Comfortable bed and great restaurant The bed was very comfortable and the staff were very nice and helpful. September 30, 2014
Rated 4.0 out of 5.0 by COMFORTABLE BED MATTRESS WAS EXCELLENT.... pillows.... not so much September 29, 2014
Rated 4.0 out of 5.0 by A tired scruffy hotel The hotel is conveniently located for us visiting family in the area. it has little else to commend it apart form the friendly staff. September 29, 2014
Rated 5.0 out of 5.0 by Great Room options Attended a meeting at hotel and was not disappointed with options. Staff was friendly, flexible and courteous. Meeting rooms were clean and fresh. Food service was on time with frequent refreshing. September 28, 2014
Rated 5.0 out of 5.0 by Good Stay Good property. Renovated in the not too distant past. AC could be upgraded, but overall a good stay. Liked the breakfast and dinner in the restaurant. Friendly staff. September 26, 2014
Rated 3.0 out of 5.0 by GREAT STAFF The staff is great here BUT the hotel itself needs updating in a bad way!! They also need to address several maintenance issues. The breakfast was fantastic and the staff at the restaurant was awesome! Dinner was okay and a little pricey for okay. The house wine was just okay and pricey too! September 23, 2014
Rated 5.0 out of 5.0 by Top notch faclility When things go smoothly and you don't think twice about anything about your stay, it helps your business travel! Great free buffet breakfast. September 23, 2014
Rated 2.0 out of 5.0 by strongsville I walked into a beautiful lobby. Then I walked around the corner and it was a different story. Very old and worn looking. Elevator smelled bad and was dirty. Room was musty and old smelling. BAdly needed updated. Looked like they update by putting on another coat of cheap paint. would not stay here again. September 23, 2014
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