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Rated 3.7 out of 5 by 446 reviewers.
Rated 2.0 out of 5.0 by Service Bartender was extremely rude and brought a serious attitude with her to work. I had also asked for a top floor, away from the elevator, and 1 king online prior to arriving. The staff at the front desk told me they only had a first floor, next to the elevator, and double king. My friend who checked in right after me somehow got the requests that I had asked for. This was my first poor experience with an IHG hotel and I would not return to this location. May 17, 2016
Rated 5.0 out of 5.0 by had a great time front desk and restaurant staff were very accommodating and friendly. May 16, 2016
Rated 4.0 out of 5.0 by HI Strongsville The Good • Location was excellent for me • Value to price was very high • Staff was friendly and polite • Room was huge • Food was very good, including the food at the bar • Ladies working in the bar were very good (Michelle and ?) The not so Good • The bathroom was too small. Could easily give up some space in the bedroom to have a larger bathroom (see above). • The lighting in the bathroom was woefully inadequate. Guest could easily slip and be injured. • There was no place to set your toiletries. • The tub hardware was loose and did not turn off properly. The shower head was OK though. • The elevators were out of service one night. Not necessarily a problem for me but if mobility challenged this would be a problem. • The “view” from my room window was abysmal. There were four sheets of plywood along with various trash floating in standing water on the roof below. See attached photo. • May 16, 2016
Rated 5.0 out of 5.0 by Great restaurant and bar Had a great experience overall. The staff in the hotel, restaurant, and bar were all outstanding. The only minor problem was the size of the bathroom, which was unusually small for a Holiday Inn. But still very clean, with plenty of good quality towels. May 14, 2016
Rated 5.0 out of 5.0 by Great service and comfortable Have had several great stays. Rooms have been updated with comfy mattresses and great choice of pillows. Would recommend this Holiday Inn. May 10, 2016
Rated 3.0 out of 5.0 by Lovely Swimming pool The pool was nice, but could have been a few degrees warmer for our likes. Wished there would have been a Hot tub. The Elevators in Main area were broken numerous times, and reported to staff. Darrell really was attentive to listen to my issues, and made good by offering the free breakfast vouchers. He personally addressed the comments I made and was willing to impress us with the vouchers. May 10, 2016
Rated 5.0 out of 5.0 by Great location Easy access to highways and getting around to various locations for my business work. Would consider this location to others. May 6, 2016
Rated 4.0 out of 5.0 by BREAKFAST? I love the breakfast typically offered at the Holiday Inn Express. This facility had a restaurant, but no free breakfast! Ouch May 6, 2016
  • 2016-05-21 T14:09:32.228-05:00
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