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Rated 3.5 out of 5 by 150 reviewers.
Rated 4.0 out of 5.0 by Comfortable room on Executive Floor Room was very satisfactory, but children had been allowed ( September 3, 2014
Rated 1.0 out of 5.0 by Clean bed but room outdated Read my comments. My comments were more than 50 characters long, but to keep the requirement here, I will strongly advise any of my business partners to stay away from this hotel. September 2, 2014
Rated 4.0 out of 5.0 by Great service Hotel is currently under renovations, but once complete I am sure this will be an excellent hotel. Staff is always helpful and try to meet my requests. I am hoping the new restaurant will be more comfortable than the previous one. September 2, 2014
Rated 1.0 out of 5.0 by Undergoing Modifications The internet service was inadequate. Rooms overpriced for the age - it is noted that renovations are taking place which detracts from the appeal. Swimming pool out of service (during the Summer!!!!!) - not good for those of us who use a pool to do our morning and evening workouts. Fire alarm tripped out twice late at night - no staff advisory service - people left to work it out!!!!! Not recognised as a Platinum Member on arrival - no complimentary upgrades - very basic room in need of care and attention. A very disappointing trip considering the amount of time that I spend in HI hotels. September 1, 2014
Rated 3.0 out of 5.0 by A number of issues I have stayed a number of times at the Holiday Inn Sudbury and I hope in the future this wasn't my last. Between the malfunctioning TV, false fire alarms, telephone problems and 3 or 4 Kleenex tissues left, I was anticipating the next axe to fall. It didn't thankfully. With the renos going on presently, one might expect these issues, but that is no excuse to not at least try to rectify at least some of these problems or at least get an explanation or anything. I MAY be back in the future. August 30, 2014
Rated 2.0 out of 5.0 by Not ready to do business True, there was major construction/remodeling underway, and in time all problems would be ended, too late for our visit. We were denied a room upgrade, despite apparent light occupancy. Our room was shabby, with broken furnishings, particularly (we learned too late) a broken bed that listed severely. Too few electrical outlets. Internet speed too slow to be useful. Very complicated ingress/regress, because of construction, with inadequate signage. One of the worst IHG properties (out of a few hundred) in our experience. August 30, 2014
Rated 5.0 out of 5.0 by Top notch hotel The staff were extremely friendly. The hotel is undergoing renovations, but is still quite quaint and there is no clutter resulting from this. The pool is warm and beautiful. The room and bed was clean and comfortable. Great stay August 29, 2014
Rated 4.0 out of 5.0 by Holiday Inn Sudbury is a comfortable place to stay Though the hotel was undergoing renovations during our stay, the staff were excellent in helping us cope. We only used it as a "base" for our business and time with family. Yes, the corridors were warmer than the rooms, yes the elevator was warm. But how much time do you really want to spend in those places. And, it was clean and when we checked in, we really looked it over! August 27, 2014
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