Rated 3.5 out of 5 by 78
Rated 4.0 out of 5.0 by alman great staff
great staff and good rooms, fitness facility needs work.
February 12, 2014
Rated 3.0 out of 5.0 by hockey mom76 nice stay
We recently stayed at your hotel and our overall experience was good. We were in town for a hockey tournament. The reservation staff was excellent and their help to organize our group booking was much appreciated. We were all very disapointed that the hot tub was not in order, as well as the washrooms near the pool area. We had a lot of small children with us and it was not very convenient to have to go up to our rooms each time they needed to use the washroom. Breakfast buffet was great, but I would have loved to see more than 1 batch of pancakes made. There were 3 out of town hockey teams there, with a lot of boys and their siblings...more pancakes would have been nice! We were also surprised that our beds were not made the next day and we had to call the front desk for more towels, kleenex and toilet paper. (which was brought up right away!)
The price was right and we would consider staying there again.
February 12, 2014
Rated 1.0 out of 5.0 by RMvL RMvL
Stayed a lot at this hotel for business lately and there always seems to be something or multiple things off with every stay.
Rooms are worn down, almost all the rooms have stains in the carpets, often the bath room needs serious maintenance.
Wireless is a hit and miss. it was worse couple of months ago, but I wouldn't count on it if you need it for work.
Food in the restaurant is awful and waay overpriced. It is better to go down the street to one of the restaurants over there.
The IHG reception is a nice thing they have on Tuesdays
January 5, 2014
Rated 5.0 out of 5.0 by Joan2345 Dinner in Hotel Restaurant
Dinner was excellent, and the service was superb, however, our appetizers came late. My husbands appetizer was served with his entree, and my appetizer arrived 10 after my entree was served. It was not the servers fault, but the kitchen staff. The kitchen should be aware that appetizers get served BEFORE the entree.
December 23, 2013
Rated 1.0 out of 5.0 by Winternels Dated...nothing special
I have stayed here a few times now, only due to receiving points. I have had issue stays here before mainly with poor shower water temperature, broken shower faucet, being put beside elevator or exit doors (no sleep).
This time I had hot water...great (expected), but the hotel just seems very dated. Broken floor tiles in bathroom, mould in shower grout, etc. I also had my room beside the ice maker/pop machine so I was disturbed many times at night with people using the machines.
December 2, 2013
Rated 4.0 out of 5.0 by EXSCWO Great stay with minor inconveniences
Super staff and service at this hotel. Room was very clean and spacious. Restaurant serves good food and bar has a nice atmosphere and again the staff are friendly, professional and monitor their areas diligently.
Minor inconveniences were somewhat loud fan in room heating unit and slow hot water delivery for morning shave and shower.
I would recommend this hotel to friends looking to stay or conduct a meeting in Sudbury.
November 23, 2013
Rated 3.0 out of 5.0 by sudbury Food and service in restaurant are dispointing
as above. Sauna is down at 3 months. Please get it fixed.
November 20, 2013
Rated 4.0 out of 5.0 by Rusty1111 Heating system
The room was a little chilly so I tried to adjust the automatic thermostat but it did not function. I would have slept better if it was warmer in the room. The carpet could have been cleaner. It had a few stains on it and it seemed that it had not been thoroughly vacuumed in a little while.
November 10, 2013