Rated 3.9 out of 5 by 53
Rated 5.0 out of 5.0 by Brown Cow Physically Handicapped guest
I found that, as with most hotels, that most don't have a good understanding about what it takes to accommodate bathing with a handicapped person. I had a handicap room but had to request a shower seat
to accommodate use of tub. The hotel did provide a shower seat for me and was told that was the ONLY one they had. Fortunate for me they had one available so that my son could shower in the tub while sitting.
July 18, 2014
Rated 5.0 out of 5.0 by Texan 1 Great place, Manager not so much.
I definately plan on staying here again. Just hope I don't run into the same Manager.
July 15, 2014
Rated 5.0 out of 5.0 by toolgirl16 Excellent - Convenient to everything!
Customer Service Staff was absolutely amazing! Well taken care of, great bar and food. Impeccable service! Nice and clean room, I highly recommend to all.
July 15, 2014
Rated 4.0 out of 5.0 by TheoC First Time US visitor
I came to the USA for the first time to do a project that has lasted 4 months. From entering the lobby on my arrival and throughout my stay, The desk clerks have been helpful and friendly. My room has been cleaned daily and I am satisfied. The catering staff are friendly but the service quality lacks consistency. The food quality is acceptable but once again lacks consistency and can be improved. The management listens to complaints and is continuously looking to improve in all areas. I stayed for 4 months and if I should return to Sulphur, I will certainly return to the Holiday Inn.
July 3, 2014
Rated 4.0 out of 5.0 by Burns 1 Nice, Fresh Rooms
good relaxing and clean will be back Thanks!11111111111
June 30, 2014
Rated 5.0 out of 5.0 by Tracie20 comfort and convenience
This hotel was very comfortable. It was convenient to the Frasch Softball Complex where we were attending a softball state tournament. The staff was very helpful when we changed our minds about staying another night. We booked the room for an extra night, thinking we would be too late to travel home. When we saw that we would not be as late as expected the staff gave us a number to call to have the charges for the night we did not stay, removed from our bill. We will definitely stay at this hotel in the future.
June 26, 2014
Rated 5.0 out of 5.0 by Princess Warrior Safe, clean, and friendly!
I found this hotel stay to meet and exceed all of my expectations. I was traveling with 2 young ladies and we needed something safe as well as clean and comfortable. This hotel was perfect for us!
June 23, 2014
Rated 5.0 out of 5.0 by Nspector Great Staff
Upon arrival I was told they no longer had a room that met my reservation requirements. The young lady at the front desk named "Missa" went above and beyond to meet my reservation requirements. IHG should praise her for doing an excellent job. It is rare you find someone who genuinely cares and works hard in customer service. Staff like Missa is why I choose IHG hotels first when choosing where to stay.
June 23, 2014