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Rated 3.9 out of 5 by 193 reviewers.
Rated 3.0 out of 5.0 by Staffing The staff was not as friendly as they should be and need more training. October 27, 2014
Rated 5.0 out of 5.0 by Excellent manager and staff for the Restaurant. Awsome restaurant service. Scott( Mgr) showed professionalism and his leadership was demonstrated by his serving staff. Great chef, food cooked and prepared on time and with great taste. Highly Recommended to any one. October 25, 2014
Rated 5.0 out of 5.0 by Centrally Located Hotel Comfortable bed, nice selection of pillows, clean. Centrally located between the airport, the coast, and the Everglades. October 22, 2014
Rated 5.0 out of 5.0 by The room was really nice The only complaint is that our banquet on Saturday night the air conditioner was not working. But all in all it was a nice weekend. October 22, 2014
Rated 4.0 out of 5.0 by Clean room Room was clean and A/C worked! Staff was professional and courteous. Would have like to have refrigerator October 22, 2014
Rated 4.0 out of 5.0 by Ok, but... Might be this hotel is just too busy, but being in the outer reaches of the property, just doesn't make for a pleasant stay when you have meetings. Elevators are not centrally located, so be prepared to walk, WALK and walk to access common areas. Staff was friendly and helpful except the reservation process was confusing; could not make reservations at hotel, had to go through the central office, two days after trying in person to make reservations was told the property was sold out except for furthest outreaches for our meeting. October 22, 2014
Rated 5.0 out of 5.0 by Holiday Inn Sawgrass Staff were welcoming and friendly. Restaurant had excellent food. Rooms were nice and well furnished. Definitely a pleasant place to stay. Very nice property. October 21, 2014
Rated 4.0 out of 5.0 by Deposit Held Guests should be TOLD upon check in that it is hotel policy to Hold a deposit from your checking/debit/credit card, and even though the hotel releases it upon check out, your bank/credit card company may hold your money hostage for 3-5 days!!! October 16, 2014
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