Rated 4.2 out of 5 by 155
Rated 5.0 out of 5.0 by pepewanda24 Excellent customer service and very good facility
Starting with Dennis Sánchez at the front desk and continuing through to Karen West at the Breakfast Room, the service we received was superb and at a level of professionalism that is often missed in Today's hospitality industry. I was impressed even with the courteous manner of all staff including housekeeping and maintenance. My wife and I both have worked in the hospitality business in Atlantic City, N.J. and continue to work in the service industry here in Florida. Our relief to find this level of pride and care for us from your staff at this hotel has definitely encouraged us to continue using the IGH family of hotels from now on. We were able to enjoy our convention at the BB
July 26, 2014
Rated 5.0 out of 5.0 by Jimarco Suite
Had reserved a room for 3 nights--checked in after midnight and found ourselves upgraded to a suite. This worked out great as we were there to attend a funeral and were able to have 7 people in the room while we talked over old times the day after the funeral. Appears to be an older place but we found it elegant--hard to believe it is a Holiday Inn Express. Great breakfast experience. Coffee available for a long time after breakfast had closed down.
July 24, 2014
Rated 4.0 out of 5.0 by gringo5 cosas por trabajar
prodian mejorar el servicio al cliente por medio telefonico ,mas amabilidad. el hotel muy limpio. la zona de piscine excelente. el comedor muy limpio. les falta mas variedad, en los desayunos. la limpieza de los curators fue excelente. muy buen ambiente.
July 23, 2014
Rated 5.0 out of 5.0 by hello k cozy suite
My one nite stay was relaxing and nice...breafast was great
July 23, 2014
Rated 5.0 out of 5.0 by valls71 Great Hotel
The breakfast was outstanding! Large selection of items. The rooms were nice size and clean and comfy. The bathroom was clean and everything worked. No complaints at all with this hotel.
July 22, 2014
Rated 5.0 out of 5.0 by globetrotter55 Excellent Staff
From the moment our reservation was made, the wonderful experience began. Each staff member did their job effortlessly and with the desire to attend to any of your needs. A smile and knowledge of their job went a long way. I do quite a bit of traveling and If in the area again, I will certainly attempt to stay at this location.
July 22, 2014
Rated 5.0 out of 5.0 by cmach Great Service and Comfortable accommodations
From the time we arrived until we left the staff were attentive to our every need.
Dennis even knew each of us by name immediately upon check in. This really made us feel that the staff were interested in us personally and wanted us to feel right at home. They succeeded.
My elderly parents felt at home because of the spaciousness of the rooms. This made it quite easy for them to adjust to their surroundings without getting confused.
My husband who has a difficult time falling asleep at home fell right off to sleep once his head hit the soft, fluffy pillows. I was able to relax because I did not have to worry about anything :)
July 22, 2014
Rated 5.0 out of 5.0 by Kmoney1 Excellent !!!
A great way to enjoy my 21st Birthday. The room was spacious and located close enough to the beach. I had a great time!!
July 21, 2014
Rated 5.0 out of 5.0 by IAFF Comfortable, Friendly Hotel
Clean comfortable rooms, with attentive courteous staff. Made to fell welcome from initial contact at check in. Comfortable beds/pillows, along with a very good continental breakfast. Would visit there again no problem.
July 18, 2014
Rated 5.0 out of 5.0 by Trudy & Graham Realised our expectations of Holiday Inn Express Hotels
Our stay in Plantation was comfortable, the location of the Hotel is very useful for shopping in the area.
There was a marked difference between the professionalism shown by the front desk and supervisory cleaning staff (floor 3) and the more informal attitude (too informal in our opinion) of the lady replenishing items at breakfast.
I am sure we will stay again when in the area, thanks.
July 12, 2014
Rated 3.0 out of 5.0 by abcrides Worst hotel
I didn't get my money worth of this hotel. When you google and search for hotels in Fort Lauderdale, FL, Holiday Express comes up and you book it thinking it's in Fort Lauderdale but they are located in Plantation, FL.
When you first book, they tell you to apply for a master card and if you're approved you will get $50 off your stay. I did exactly that and got approved but they were not able to honor $50 they promise.
When I finally checked in, the room was noisy because all the door in the hotels have a two inch gap between the door and the floor. As a result, I wasn't able to sleep and I horrible time during my stay there.
July 11, 2014
Rated 5.0 out of 5.0 by RJC15 Comfortable stay
The overall cleanliness of the room and friendliness of the staff made this stay a pleasant experience. Breakfast area was spacious and food choice met everyone's need. The only difficulty we encountered was finding the location. This can be a little tricky if you have never visited this area. All in all it is a great place to stay!
July 10, 2014
Rated 5.0 out of 5.0 by Mrs. T nice stay
Our over all stay was nice , I will come back in he future.
July 9, 2014
Rated 4.0 out of 5.0 by oniji-san Decent stay
We had several issues during our stay, which staff helped fix, but the hotel was clearly understaffed for a holiday weekend. The problems were small and did not greatly affect our stay, except for having a really hard time finding convenient parking.
July 8, 2014
Rated 5.0 out of 5.0 by Traveller121 Good value for money
This wasn't the forst time I stayed at this hotel and it definitely will not be the last.
the room was good. very comfortable and clean.
the staff were absolutely amazing. each and every single one of the staff were friendly and smiling.
The reception was were amazing especially Karen who was on reception whe we arrived at the hotel. Very professional, friendly and helpful.
When I am back in this location I will definitely be coming back to this hotel.
July 7, 2014
Rated 5.0 out of 5.0 by Robert 0126 Solid as Always
Stay here for business often and they never disappoint.
July 6, 2014
Rated 5.0 out of 5.0 by Bishop from The Bahamas Gold Card Experience
Exceptional. Was not expecting the level of service I received as I do not usually stay at Holiday Inn chain. It was awesome and as a result, I have cancelled my gold card membership with an other hotel chain
July 3, 2014
Rated 5.0 out of 5.0 by cat53 Comfortable bed and great service.
would stay again, everything was in order clean room bathrooom was clean also, and staff was wonderful and very cheering. eating area was very clean as well.
June 30, 2014
Rated 5.0 out of 5.0 by Kismetblonde Quiet, great bed
Two senior females traveling. Felt safe, secure, and comfortable.
June 28, 2014
Rated 5.0 out of 5.0 by SherriH0906 Great Place to Stay before CRUISE
It was a nice, clean place. Close to a lot of places you might need for last minute. Hotel staff was great and accommodating. Priced reasonably. Shuttle service with Gene was great. He is a great guy, and is on time.. Would recommend.
June 23, 2014
Rated 5.0 out of 5.0 by Jsurf Better than home!
Clean, quiet and great breakfast bar combined with friendly staff and comfortable sleeping accomodations.
My favorite place to stay when working in this area.
June 19, 2014
Rated 4.0 out of 5.0 by avrollos Best staffs and service
I must say that Noelle and Dennis at the front desk made me feel so welcome they were very friendly and helpful, while I did not like the room for the fact that it had no microwave, and was very small, because of the warm welcome and wonderful breakfast I will return whenever I am in need of a hotel in Ft Lauderdale. Again thanks a lot to Dennis and Noelle
June 19, 2014
Rated 5.0 out of 5.0 by DRH58 Breakfast bar
As part of the Jehovahs Witnesses bunch, I think we all appreciated the breakfast spread. The employees that worked so hard and did such a great job deserve to have a tip jar. Many of the witnesses would have gladly contributed, as I heard many express their gratitude. They were wonderful. Kudos to you all!
June 16, 2014
Rated 1.0 out of 5.0 Great stay
Everyone was so nice and frindlly. Do not do anything different you got it just right. Thanks for a great stay!
June 15, 2014
Rated 5.0 out of 5.0 by Mami50 Comfortable bed and great service
I really enjoyed the stay. The reception area was clean and welcoming. The hallways had a clean smell. The room was clean and bed was comfortable. The towels in the bathroom were a bit over washed they felt a little on the rough side. Room was quiet and dark enough to sleep. A/C was nice and cold. The check out was very easy.
June 11, 2014
Rated 5.0 out of 5.0 by KAZmiester Good sleep
Comfortable bed with variety in firmness of pillows.
Great staff and service.
June 8, 2014
Rated 4.0 out of 5.0 by Gogueino Nice Hotel!
Very good hotel. The only thing that must be improve are the gym facilities.
The rooms are great and the staff is nice.
June 8, 2014
Rated 4.0 out of 5.0 by Los Ángeles 3 noches de estadía
Me aloje 3 noches con mi familia la experiencia fue muy buena. Es la segunda vez que me quedo en este hotel con mi familia. Siempre he tenido buena experiencia al alojarme en este hotel.
June 6, 2014
Rated 5.0 out of 5.0 by jacki77 Excellent Choice
The staff were very kind, the rooms were extremely clean, the entire look and feel of the hotel was very comforting and very relaxing. The hotel itself looked like a nice classy place especially for the great deals it offered. Would not prefer any other hotel over a Holiday Inn.
May 20, 2014
Rated 5.0 out of 5.0 by Emilio57 Si lo recomiendo
Es tercera vez que nos hospedamos en este hotel, la zona es limpia con restaurantes, tiendas, etc, y el hotel esta en muy buen estado el servicio fue excelente y las camas deliciosas para dormir, lo recomiendo ampliamente.
Un unico detalle no me reconocieron como miembro de Priority Club
April 30, 2014