Rated 4.2 out of 5 by 415
Rated 5.0 out of 5.0 by J.P.2 lovely hotel
Stayed in this hotel while visiting family. it is beautifully positioned overlooking the River Thames spotlessly clean and extremely friendly.
February 10, 2016
Rated 5.0 out of 5.0 by Mark387 Great staff
When the staff found out that I was getting married that day they upgraded the room for free. When we got back to the room after the service we found a card signed by the staff and chocolates.
Staff were all fantastic and other than a single lightbulb out, the room was immaculate and flawless.
February 9, 2016
Rated 4.0 out of 5.0 by slowhand1953 home from home, again!!!
HIKingston is like coming home - probably 'cos I appear to spend more time here than at home...the staff are always welcoming, supportive
February 3, 2016
Rated 4.0 out of 5.0 by Jaspersmam Overnight stay for work
not bad for the corporate rate
I wouldnt want to pay full price though - the finer details make the difference
cleanliness of bathroom
attentiveness at breakfast
things you need to work on ...
February 1, 2016
Rated 5.0 out of 5.0 by petebj1 Short stay
Stayed 1 night, good staff, great bed nice room with a view over the Thames, would stay again.
January 28, 2016
Rated 5.0 out of 5.0 by Celtic Paddy Relaxing stay
Two nights, superb courteous professional staff, quality food at excellent prices. Exceeded expectations.
January 28, 2016
Rated 3.0 out of 5.0 by barmyarmy2101 small bed
extremely small bed for 2 adults.. slow check in service and bar service
January 26, 2016
Rated 3.0 out of 5.0 by AWorkStay A bit tired
I'm sorry to say this Holiday Inn did not seem to be of the standard of others I have stayed in. Whilst the staff were very polite and helpful, the room looked a bit tired and the shower head dripped. My second night was disturbed by a rowdy crowd at about 3am - not the hotel's fault as such but clearly more control needed of large groups. The most awful thing about the stay was the food. Rarely have I been served such awful food - fishcakes with hardly any fish, a Gravlax and Beetroot salad with no beetroot what so ever. Even over-cooked peas. The latter suggesting that it is an issue of care and consideration of the customer, surely even the worst cook would replace over-microwaved peas. Added to this the room service tray is delivered without any sauces etc. if a meal has chips surely it is reasonable to expect some vinegar and ketchup as a minimum? Not of the standard I associate with this brand unfortunately.
January 21, 2016