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Rated 4.2 out of 5 by 137 reviewers.
Rated 4.0 out of 5.0 by Very friendly helpful staff. Very comfortable well appointed hotel.Very impressed by the quality and demeanour of the staff who were very professional and nothing I was too much trouble for them We were a party of twelve including children and non of us had any complaints . Well done to the Holiday Inn Kingston on Thames you did not disappoint. July 10, 2014
Rated 2.0 out of 5.0 by Hotel Was disappointed by recent stay at a Holiday Inn, in Kingston South, the rooms was fairly small and the bathroom was tiny. The frosted glass door to the bathroom, was probably trendy, but did mean that with two people sharing a room anyone using the bathroom at night would wake the other person up with the light. I had higher expectations of this room. I can honestly say the room was no better than a basic room at a much cheaper competitor. July 8, 2014
Rated 5.0 out of 5.0 by Excellent staff very helpful and courteous The location of the hotel gave easy connection to the railway station for Wimbledon and the M25 to get around the place. The food was excellent and the rooms at the front have a great view. July 6, 2014
Rated 4.0 out of 5.0 by Nice staff Stayed hear in support of a Wimbledon tennis trip. Needed a disabled room and knew I could rely on the Holiday Inn to meet my needs .They did so . Really impressed by all the staff we came into contact with .Great team! July 4, 2014
Rated 5.0 out of 5.0 by 1st time will be back....great stay...friendly staff,comfortable rooms...lovely area July 2, 2014
Rated 5.0 out of 5.0 by Nice hotel We have stayed a few times when we visit the Hampton Court music festival, it is one of the few hotels in the area with parking on site. The rooms are comfortable although there is not much wardrobe space. We do not like the frosted glass door to the bathroom. The food is very good and if your stay includes friday evening they have an excellant indian buffet. The staff are very helpful and friendly. June 29, 2014
Rated 5.0 out of 5.0 by Vacation stay WE enjoyed our stay at the hotel. the staff was great and the hotel was clean June 25, 2014
Rated 5.0 out of 5.0 by Superb Location Just had a wonderful weekend at this hotel - made to feel very welcome with spotless room and extremely friendly helpful staff especially on Saturday when watching the World cup - the staff were amazing ! June 19, 2014
Rated 5.0 out of 5.0 by Wedding at Hampton Court Ideal location for service at St Rafaels and reception at Hampton Court. Staff were helpful in booking taxis. Room was fine with excellent breakfast's on our 2 night stay. Close to Surbiton with choice of restaurants/ bars.Slight issue regarding booked price but resoved satisfactorily.Hope to return to spend time in the area. June 18, 2014
Rated 1.0 out of 5.0 by Bad night sleep I had the miss fortune to have been allocated a room that was situated over the function room, which was hired out to a wedding party. This meant that I could not get any sleep. It would have been better if the rooms were better allocated, particularly along the 1st floor corridor along the back to those who were part of the wedding party. I had originally booked this hotel as a base for a sporting event that I was to take part in nearby, which also meant an early start. Had this event not have been cancelled I would have been going into a full days competition requiring a good amount of concentration whilst sleep deprived. If you are looking for a base to stay overnight for competitive sport, then avoid. June 18, 2014
Rated 5.0 out of 5.0 by great stay for the Hampton Court Festival upon arrival we spent an enjoyable afternoon in the bar / lounge having a few drinks and food with our friends and the whole experience was made very enjoyable by Rami the waiter who had a great sense of humor. after returning from the Hampton Court Festival around 11.30pm the bar was busy and the service was a little slow but nothing that caused a major problem. the manager was very good and catered for the needs of our group of 10 people. the atmosphere within the hotel was very relaxed. the location is great for exploring lots of interesting places within close proximity. June 18, 2014
Rated 4.0 out of 5.0 by No buscuits! I would reccomend this hotel to anyone wanting to stay near Kingston. There is a lovely 20 minute flat walk into the town where there are some lovely shops and places to eat and drink. The staff are very polite and friendly. The room had everything we needed. Good shower. Would have been nice to have a biscuit though! June 16, 2014
Rated 5.0 out of 5.0 by good service and room I visited the hotel for the first time due to a business trip and had a comfortable stay. It is located close to the Hampton Court Palace, which was a nice place to visit as well. June 11, 2014
Rated 5.0 out of 5.0 by Excellent stay! I have now stayed twice at The Holiday Inn in Surbiton and wonder why I never stayed here before! As trains whisk you from Surbiton Station to Waterloo regularly and speedily, this is a great choice of hotel even if you intend primarily to visit London. The 'feel' of this hotel is special, the food delicious and the rooms exceedingly comfortable. In fact my room was so quiet, even on those nights when the hotel was full, that I slept like the proverbial log. But what sets this hotel apart was, for me, the efficiency and friendliness of the staff. And by this, I mean all the staff but what really impressed me were the staff in the Dining Room who ensured that I never felt like an anonymous visitor in an anonymous hotel. The breakfast was delicious and for me, the perfect offerings. I have greatly enjoyed my two visits here and intend to come again. June 7, 2014
Rated 5.0 out of 5.0 by 1st Rate Hotel in Kingston This hotel is conveniently located near the Thames. The staff is very pleasant and accommodating. The bar and restaurant staff were helpful and provided great service. The balcony rooms were an unexpected bonus, which gave great views of the Thames. June 4, 2014
Rated 5.0 out of 5.0 by Excellent care and comfort The quality and care of the room is excellent. This is supported by professional and caring staff. I will definitely be returning to this hotel again. June 2, 2014
Rated 4.0 out of 5.0 by Great functional stay This property was ideal for the business trip planned. The rooms were functional and had all the utilities required for a brief stay. Staff particularly the Front Desk were very friendly and attentive and cusotmer oriented. Breakfast options could have been better, but overall fine. June 2, 2014
Rated 5.0 out of 5.0 by Very satisfied Keep up the good work. Well above the standard of Holiday Inns previously stayed at. June 1, 2014
Rated 5.0 out of 5.0 by Brilliant staff good food If I had to fault the hotel the only thing I would be able to find was the TV was temperamental and the bath water was difficult to get warm. The staff were the best I've ever experienced the breakfast choice extensive and the riverside restaurant food extremely good.Thankyou June 1, 2014
Rated 5.0 out of 5.0 by Very impressed Very impressed with this hotel it was extremely clean and staff were friendly. Location was ideal as it was only 3 minutes from chessington world of adventures . The food was beautiful and had a wide variety to choose from at breakfast. I would highly recommend this hotel to friends and family good value for money. May 31, 2014
Rated 5.0 out of 5.0 by Great Service All of the staff at this hotel were very helpful, in particular the hotel reception and the head chef. Our daughter suffers from wheat and soya allergy and the chef took time to speak with us and arrange for and prepare food specific to her needs. May 31, 2014
Rated 4.0 out of 5.0 by Biking Stayed here as near to the finish of the Thames London Bike Ride for the Stroke Association. Only room problem unable to shift from shower to bath & had to fill bath from shower head, needed that after cycling 60 miles. Whilst all the staff were fine, disappointed not to see/hear a UK member of staff. Whilst in a good location by the Thames, you need transport of some means to get anywhere. May 16, 2014
Rated 2.0 out of 5.0 by Dirty carpets and bathroom with broken TV The carpet in the room had not been vacuumed since the last guest and the back of the glass door in the bathroom was stained with soap and water marks. The TV did not work in the room which was temporarily resolved but again did not work the following morning. The staff seemed OK but I’m unsure if my comments at check out where taken seriously or just enough to take payment. The location and free parking are probably the only positives in this hotel. May 11, 2014
Rated 3.0 out of 5.0 by Some things really need fixing TV picture is poor as there is continual pixelation. Shower is diddly to get right Breakfast food is low quality Staff are friendly and helpful May 4, 2014
Rated 4.0 out of 5.0 by Good room and lovely views The staff were very friendly and helpful. We needed to change rooms and they were very helpful and accomodating to us. The staff in the restaurant were very helpful and friendly. Food was very good. The hotel was in a very good position for London , for the trains and Buses to station. A visit to Hampton Court Palace is very near and well worth a visit. Hotel clean and modern. April 20, 2014
Rated 5.0 out of 5.0 by Amazing experience Comfortable room, polite staff, excellent breakfast, ample room space and overall great experience. Parking space was a bit tricky - had to park in other companies parking space within the premises but was never in danger of getting car clamped . Hotel had assured we could generally park anywhere in the secure car park within the premises over weekends. I must say the Thai curry we ordered for dinner was absolutely fantastic. Very clean environment, professional service and very friendly staff both at check in and out. Our kids loved it. I will recommend Premier Inn Kingston South any day and eagerly looking forward to my next visit. April 19, 2014
Rated 5.0 out of 5.0 by Always delivers Before discovering this hotel I'd never rated Holiday Inns very highly, I much prefer Crowne Plazas, but this Holiday Inn is a cut above the rest and better than many CPs I've stayed in. I've always had platinum status recognition here, they have excellent executive rooms and I will be going back and back whenever in the area. April 18, 2014
Rated 5.0 out of 5.0 by A great stay On checking in and then an upgraded room arranged my stay was great ..... Lovely room light and airy and fab views of the river ... Would definitely recommend however last stay my room whilst well appointed overlooked the car park and housing .... Much enhanced stay this visit . The staff were very attentive and friendly lovely receptionist who sorted out my upgrade and great cappuccino in the lounge delivered by a lovely smiley young girl .....nothing was too much trouble at all. April 14, 2014
Rated 5.0 out of 5.0 by great service and staff Enjoyable experience would stay again. Enjoyed the curry night in the restaurant. April 10, 2014
Rated 5.0 out of 5.0 by Great Holiday Inn Really enjoyed my stay at this hotel. The staff was very friendly, the food was delicious, rooms clean and comfortable. Overall comforts of home! April 9, 2014
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