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Rated 4.3 out of 5 by 245 reviewers.
Rated 3.0 out of 5.0 by Not Quite What I Expected I love Holiday Inns but not this one for a few very specific unfortunate reasons. The staff were excellent but there are a few key problems: The multi story car park at the rear is large but mainly filled by the neighboring Land Rover Dealer's unsold cars. Most guests I spoke to ended up parking in the street. Don't get up in the morning too late or there will be no hot water left in the hotel. And hope you don't have a power blackout like we did - the emergency lighting is almost non-existent and in my opinion dangerous. All this is a shame, as the overall décor is good, the food was good, and the staff were excellent. March 4, 2015
Rated 5.0 out of 5.0 by Modern hotel in a good location Convenient for Hampton Court Palace and other local sights. The hotel has modern decor and is in excellent condition. Our allocated room had scaffolding outside the window. When we asked to be moved this was no problem. The restaurant serves a themed buffet on Friday - Indian when we were there. The food was outstanding and represented good value in my opinion. March 3, 2015
Rated 4.0 out of 5.0 by Comfortable room Hotel is nice, staff friendly, rooms better than standard in budget london hotels. Lack of ironing board in room though and car park is pretty small/tight. March 2, 2015
Rated 4.0 out of 5.0 by First Holiday Inn stay We stayed here because it was convenient for an event we were attending and were very happy with our stay. The staff were helpful and friendly, the room was good and the food was ok. Signing up as an ihg member was well worth it for the 2pm check out. March 1, 2015
Rated 5.0 out of 5.0 by Excellent Facility, Friendly Staff The room was more than adequate for our party of 3 which included our 14 year old son. The staff was superb and friendly and the breakfast was fantantic. We were shocked to have a delicious curry available for room service at midnight as we arrived late in the evening. Tood bad we didn't have time to enjoy the enourmous private patio overlooking the river! The staff arranged a taxi for us in the morning to Heathrow. Overall, great place. February 28, 2015
Rated 1.0 out of 5.0 by Make sure there is not a party going on Allocated a first floor room. No warning there was a party with very loud music that night but found out soon enough, Went on until 00:30. No hot water. Breakfast might have been nice if we had arrived for it clean and at least an hour earlier. Stayed here before with no problems, not sure I will do again though. February 26, 2015
Rated 4.0 out of 5.0 by Restaurant Excellent Restaurant Excellent, Room Good/Average, bit dark, but very quiet so scores well there. No mention made at check in / out about my Reward Club Status but I see 300 points have been added automatically so can't complain really I suppose ;-) I would stay here again. February 22, 2015
Rated 4.0 out of 5.0 by One night near Teddington - Great Holiday Inn Very nice and modern H Inn. Best quality HI I've used recently. Rooms a bit small but comfy and clean. Friendly staff. February 19, 2015
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