Rated 4.0 out of 5 by 169
Rated 5.0 out of 5.0 by vacation to remwmber excellent staff best service ever
this was true experience of excellent vacation , due to the worderfull and caring staff in this location, it made me fill home. staff was friendly yet professional, they deliver great service at all times/
July 22, 2014
Rated 1.0 out of 5.0 by ken142 Very disappointing
My family and I traveled 7 hours to stay at this hotel. Upon our arrival we were greating with a very friendly staff, but what was to come next was extremely disappointing. We had four issues the first day of our stay. 1. The safe would not work. 2. The handle to the balcony sliding glass door was about to break completely off when attempting to open the door. 3. The hair dryer would not work. and finally to top off the night the fourth issue was the toilet stopped working properly. Three out of four problems was fixed by the day maintenance man in a timely manner. The toilet issue was not fixed that night because the maintenance man did not have the part. So my family had to go without a toilet in the room and had to use the restroom in the lobby the first night and next morning. I was unable to move to another room do to the hotel being over booked. So with all my diappointments I decided to pack everything back up the next day and travel 7 more hours back home. This was something I would not have expected from such a big name hotel chain. Like the title says very disappointing.
July 21, 2014
Rated 4.0 out of 5.0 by Macindy27 Surfside Holiday Inn
Nice hotel. Great location. When booking, please specify that you want to be on the ocean side of the hotel, if not, you will be looking at the community all day. I would stay again, but would definitely want to be on the beach side to hear the waves at night.
July 16, 2014