Rated 4.3 out of 5 by 27
Rated 4.0 out of 5.0 by John166666666994 friendly staff , nice room
I enjoyed my stay overall and the staff was great. Friendly and helpful. Only problem was the heater in the room. It was VERY loud and kicked on at a 20 minute cycle. I did not get a great nights sleep as a result. I would have just turned it off but I was afraid my wife would have become cold and then have it affect her sleep even more.
February 26, 2014
Rated 5.0 out of 5.0 by Bman05 Great suites
The suite was excellent very clean and comfortable. The staff were extremely friendly. I got a room upgrade so recognition of Priority club member obviously was a plus. I will be coming back to this hotel the next time I am in Surrey.
February 13, 2014
Rated 5.0 out of 5.0 by Ccowley Excellent Stay
I have a fairly basic criteria for hotels. Clean Rooms, comfortable Beds, decent TV and strong wireless. This hotel meets all criteria. Work brings me to the area often. Normally I stay in other Hotels than Holiday Inn but this area is the exception. The staff have always been amazing. I feel welcomed here and would not consider another hotel in the area. At times I work in Port Coquitlum but would rather stay here and commute than risk another hotel. Once you find a good one, hold onto it ;) The rooms are clean and comfortable with great TV service and a strong internet connection capable of streaming video such as Netflix. The food is decent and the local area provides lots of food options including a great sushi place. I have stayed here over ten times and my only slightly negative experience was a loud wedding party that the staff handled very well. I spend a lot of time on the road and am happiest in this area as at least I get to stay at the Cloverdale Holiday Inn. I have yet to find this service in the price range In Calgary, Cranbrook, or Vancouver Island. Well done Cloverdale Holiday Inn.
For those that require a solid wireless, over my stays, my speed tests show an average download speed of 25mbps. Enough to efficiently work and stream video if needed.
January 7, 2014
Rated 2.0 out of 5.0 by JLRTX Inconsistent hot water and poor lighting
We have stayed here a few times before with better luck. This time we had a ground floor suite for 4 days. The shower would run hot then freezing cold, so you would have to step back and wait a minute until it warmed up again. We were told there was a boiler problem. This was supposed to have been one day only but the problem persisted our entire stay. Room lighting was very poor and dark even with all on. Probably our last stay here.
January 2, 2014
Rated 4.0 out of 5.0 by skier1 comfy bed and quiet
The room was good - comfy bed .Quiet environment -we were away from street noise on top floor . Hallways very warm but room was cool . The edges and corners could have been vacuumed better but rest was okay. Good supply of towels but skimpy with the tissues and toilet paper.
Nice to have FREE decent parking . We never used the restaurant and thought we would on Boxing Day but it was closed.
We will stay again - convenient to our family .
December 31, 2013
Rated 5.0 out of 5.0 by scant Spacious comfortable suite
Just spent one night after Christmas, but enjoyed my comfortable spacious suite. Reception young lady very courteous and helpful!
Good breakfast next morning in hotel restaurant. Will stay again.
December 30, 2013
Rated 5.0 out of 5.0 by Todd37 Great hotel
Have stayed here in the past and would recommend it,
Hotel newer and very clean.
December 9, 2013
Rated 5.0 out of 5.0 by NSWind Clean, Quiet and Simple
I was pleasantly surprised when I arrived at the hotel to find friendly, smiling staff eager to help. My check-in took less than a minute, and when I arrived at my room it was spotless and comfortable. Moreover the fixtures and decor were modern, and nothing looked worn out or exhausted. The bathroom was also very clean, with nice towels, and a great shower (shower head and water pressure). I stayed for a week, and each day I returned to the same level of quality. To finish it off, the WiFi was perfectly functional, and check-out was faster than my check-in. Two thumbs up!
November 25, 2013