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Rated 4.2 out of 5 by 419 reviewers.
Rated 4.0 out of 5.0 by 地理位置比较好,离主要景区近,离商业街也近 如题,地理位置��错。 装修也就是一般。设施比较有限,酒店有些旧。整体还不错。 性价比算还不错的酒店了 April 23, 2015
Rated 4.0 out of 5.0 主动客房免费升级,给力 主动客房免费升级,给力; 没别的可说了:-) 主动客房免费升级,给力 主动客房免费升级,给力 主动客房免费升级,给力 April 23, 2015
Rated 5.0 out of 5.0 前台服务很好 我在退房时,和服务小姐说:我以前办过一张优悦会员卡,但忘记了名字,在我离开酒店以后,前台小姐打电话告诉我,已经查到我的会员卡号,并在我不方便记录的情况下,发短信给我,非常感谢,很温馨的服务。忘记问她的名字了,下次入住,一定问一下她的名字。 April 22, 2015
Rated 5.0 out of 5.0 by 很好的服務 這裏的地理位置好,附近亦有很多食店,有巴士站和地鐡站,去那裏都好方便。唯一美中不足,就是WELCOME DRINK 只能選擇汽水! April 22, 2015
Rated 3.0 out of 5.0 by nothing to say not as good as other Holiday Inn. - Avoid making customer service inquiries. Instead visit Customer Care or Contact Us for immediate attention - Refrain from mentioning competitors or the specific cost of your stay - Do not include any personally identifiable information, such as full names April 19, 2015
Rated 3.0 out of 5.0 by 前台工作认真度 入住时提醒工作人员将会员积分在离店后录入账户,但是离店之后发现工作人员登记入住没有将会员身份登记入住导致积分一直迟迟不能到账后多次电话交涉才过了好几周周录入积分,工作态度和服务态度很是不满意 April 16, 2015
Rated 2.0 out of 5.0 by Good location but otherwise mediocre Booked a club room for three adults in two beds online. When arrived, was told there was only king beds left as a large tour group had just checked in. I was not pleased as I was traveling with my partner and sister and we did not fancy sharing one large bed. Eventually this issue was sorted (once a manager came over) and we were given a room with two small twin beds. The room was pretty worn and grimy but the bathroom was really nice with both a bathtub and shower. The club lounge was nice and had a good view although you had to ask specifically for cold beverages as the ones they had displayed were all at room temperature. Although we had paid for a room with three people, the club lounge benefits and free breakfast only extended to two people. I think this is very silly as we would have been happy to just pay an extra fee to have the benefits extended to all members of our party. The hotel offered little assistance in getting taxis (each time I asked I would end up on the telephone with someone trying to offer me a tour guide). Overall, I can't complain. Everything was sorted to our needs and just required some patience. Service just did not compare to other Holiday Inn club suites I have stayed in in the past. April 15, 2015
Rated 4.0 out of 5.0 by 地理位置一流 積分房換房,地理位置在蘇州市中心非常方便,大堂老舊服務態度良好,房間無功無過,但酒店外的噪音及隔壁房的噪音從早到晚不間斷非常惱人。 April 15, 2015
  • 2015-04-24T10:02:50.653-05:00
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  • loc_en_US, sid_SUZCX, prod, sort_default
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