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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
82%
Recommend This Property

Overall Experience

4.2

based on 815 reviews
82%
Recommend This Property

Ratings Breakdown

815reviews

  • 5 Stars
    372
  • 4 Stars
    303
  • 3 Stars
    86
  • 2 Stars
    37
  • 1 Stars
    17

老酒店设施较为陈旧

By

July 05, 2016

club

设施较老,房间比较大,服务不错,免费升级小套房,门口停车不方便,吃饭挺方便,挺不错的商务酒店。房间服务蛮好。床铺蛮舒服。

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積分入住

By

July 05, 2016

蘇州茉莉花假日酒店環境好,服務也不錯,但積分兌換房間不提供早餐比較不方便。希望也能提供早餐,早餐也可以用積分兌換。

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套房非常大

By

July 05, 2016

platinumelite

套房非常大,床铺舒适。 隔音一般。卫生很好。
行政酒廊餐饮有待加强。

早餐丰盛,补充及时。

地理位置方便,非常容易找到。

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虽然有点小状况,但是解决的十分满意

By

July 05, 2016

club

值得再次入住
虽然有点小状况,但是解决的十分满意
为什么一定要50字?
15字差不多了吧?
你们这个评价的体验就因为这50个字而大大降低了

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不错的体验

By

July 05, 2016

club

总体来看房间不错,服务也可以,宾馆的位置不错,适合游玩,交通方便,整体感觉也可以,就是周边有点嘈杂,另外,早餐有待改善。

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性价比一流

By

July 04, 2016

club

地理位置好,价格适中,适合商务和休闲旅游
早餐比较适合北方人的口味,品种还不错
服务态度很好,服务人员很热情,服务周到

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硬件

By

July 04, 2016

club

硬件条件不好,有味道。前台对于会员没有接待及帮忙确认, 大厅不够气派。房门有点破损,浴室太小,通风条件不好,电视节目信号比较差,有雪花点点。房间灯光设计不合理,没有一个大灯。

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中等偏上

By

July 04, 2016

club

房间不错,但是通风系统有点吵。希望能够更加安静一些,还有闹钟太吵。早餐品质不够好,味道有待提高,种类不丰富

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价格合适

By

July 04, 2016

club

价格合适,各个地区的价格比较统一,在每个地区的假日酒店的数量也比较多,所以可选择的机会也就比较多,希望在一些二线城市多增加一些假日酒店,并且主要城市的酒店价格不要过高。

Posted byHotelStaff
July 06, 2016
尊敬的贵宾,感谢您下榻苏州茉莉花假日酒店并在此分享您宝贵的入住体验。您的反馈我们已经在管理层会议上分享,作为国际连锁品牌酒店,我们致力于为每位客人提供完美的入住体验,努力成为姑苏区性价比最高的酒店。期待您的再次光临! 苏州茉莉花假日酒店
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服务一流

By

July 03, 2016

前厅部服务不错, 能热情的介绍每个细节, 另外房间设施比较干净整洁, 给顾客有比较好的体验。 设计比较人性化, 礼宾部同事能及时的帮助引导去到房间, 给人宾至如归的感觉。 在IHG 集团下, 属于非常不错的酒店。

Posted byHotelStaff
July 06, 2016
尊敬的贵宾,感谢您入住苏州茉莉花假日酒店!作为国际连锁的品牌酒店,我们致力于为每位宾客提供完美的入住体验,努力成为姑苏区性价比最高的酒店。您的满意就是我们最大的动力,期待您的再次光临! 苏州茉莉花假日酒店
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床铺舒适,服务周到

By

July 02, 2016

platinumelite

服务周到,性价比极高;入住时前台非常友好,给了我一个不需要提供任何预授权的入住,很是惊喜。早餐很丰盛,口味适合大众,面不错。客房整洁且较安静。服务员服务很及时。

Posted byHotelStaff
July 05, 2016
尊敬的贵宾,感谢您入住苏州茉莉花假日酒店,感谢您一如既往的支持,作为一家国际连锁品牌酒店,我们致力于为每位客人提供完美的入住体验,努力成为姑苏区性价比最高的酒店。期待您的再次光临! 苏州茉莉花假日酒店
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性价比还行

By

June 30, 2016

platinumelite

价格还行
酒廊比较糟糕,水果都过期了。
地段不错,去景区很方便
设施有点旧了。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。

Posted byHotelStaff
July 04, 2016
尊敬的贵宾,感谢您入住苏州茉莉花假日酒店。非常抱歉未能给您提供完美的入住体验,您反馈的问题我们已经立即反馈给相关部门进行跟进!也非常感谢您反馈的信息让我们看到了自己的不足和提升空间,对于给您造成的不便和不快,我们再次表示歉意,期待您再次光临,见证我们的改变! 苏州茉莉花假日酒店
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