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Rated 3.9 out of 5 by 88 reviewers.
Rated 3.0 out of 5.0 by 服务不行 服务不行 完全没有会员待遇 皇家大使白金会员 下午到了居然还没有房间 说在打扫 72小时空房保证没有 让礼宾部叫出租车 他们也不说直接叫了辆黑车 价格比出租车贵一倍 完全没有洲际的感觉 October 20, 2014
Rated 5.0 out of 5.0 by 床铺舒适,服务一流 床铺舒适,服务一流 床铺舒适,服务一流 床铺舒适,服务一流,吃的不错,吃的不错吃的不错吃的不错吃的不错吃的不错 October 19, 2014
Rated 3.0 out of 5.0 by 房间一般,较为陈旧 宾馆地点有点偏,房间一般,设施较为陈旧。行政酒廊完全没法享受,没服务,谁都可以坐,像大堂休息室一样。前台服务态度一般,无会员优先服务,下次不考虑了。 October 16, 2014
Rated 3.0 out of 5.0 by 没有办法满意 通过官网预定的10月份的会员特价房,拿到的服务也是特价的,给我安怕了旅行社的楼层,有以下东西不满意 1:卫生间里面连小手巾都不提供。应该不符合标准吧(说是旅行社楼层没有) 2:擦鞋布也没有,要打了电话才提供(说是旅行社楼层没有) 3:晚上先喝杯袋装咖啡,发现没有提供(说是旅行社楼层没有) 4:晚上需要工作,发现大的信纸和信封都没有 5:桌上的钟是坏掉的 6:墙上全部是污点 跟我年初北京定的特价房有很大的区别。不知道贵店怎么解释。 October 13, 2014
Rated 3.0 out of 5.0 by Not helpful staff, not air conditioned room When I checked in at 11 am, the reception told me no rooms were cleaned and I need come back after 2 pm. I was with several seniors, I thought they were not considerate. I went back after lunch and finally checked in, the room was not air conditioned and had a smell of smoke. Don't have any illusion with this hotel. October 13, 2014
Rated 4.0 out of 5.0 by 性价比极高的HI酒店,推荐去苏州的朋友优先考虑 临时决定去苏州住一晚,通过IHG的app查询到正好友联HI有优惠活动,于是决定前往。由于无法通过app预订酒店(当时因为注册信息里面有中文,而app不支持中文地址,会被认为是非法字符,无法通过app预订),就打了IHG的客服电话预订酒店,全程都比较顺利。 达到酒店后,酒店门口有宽敞的免费停车场,大堂宽敞。唯一比较遗憾的是接待人员的服务态度比较一般,通过app看到同样价位的房间有大床房和双床房,由于我们是两个人分别入住两间房,我预定的也是大床房,但是被前台生硬的告知这个价位只有双床的房间。 酒店的房间空间和设施都一如既往的HI品质,不必多说。环境不错比较安静,价格便宜性价比高。因为早上走的早没有体验早餐,去苏州的朋友可以考虑入住这家酒店。 October 12, 2014
Rated 4.0 out of 5.0 by 值得入住 酒店地理位置虽然较偏,但离地铁二号线很近,出行还是比较方便,酒店旁边50米左右还有大润发超市,购物也很便利,值得称赞的是酒店二楼的苏粤唐餐厅的清蒸石斑鱼,味道鲜美,价格合理公道,下次来苏州还会选择该酒店入住. October 10, 2014
Rated 2.0 out of 5.0 by 设施陈旧,不建议入住 设备非常陈旧,电视机还是大屁股,房间里面都是霉味。。。你可以想象在这里住的感受。定了两天的房间,第二天早上果断提前退房。 October 9, 2014
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