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Rated 3.9 out of 5 by 103 reviewers.
Rated 2.0 out of 5.0 by 酒店位置偏,服务一般,餐饮尚可,早餐不错 1.地理位置较偏,附近很难叫到出租车; 2.一共预定了两个房间住了三晚,预定的明明是有早餐的客房,入住第二天却被餐厅工作人员和前台告知没有早餐,经过与IHG协调,过了大约40分钟后才确认是含早餐的,由于工作衔接问题出现了失误;奇怪的是第三天也是如此,餐厅工作人员似乎还是没有把我们的房间列入含早餐的单子中,又经过核实后才顺利吃上。经过两次折腾,早餐食欲全无,一家老小五口人在餐厅门口等待的情形实在让人难堪。希望这个酒店能尽快针对这一问题整改。 November 20, 2014
Rated 5.0 out of 5.0 by 挺不错的感受,还给升级到了行政楼层 总体感觉还不错,酒店还十分体贴的升级到了行政楼层,非常感谢和周到。提供的欢迎水果质量也非常高,下次还会入住,性价比太高了。 November 19, 2014
Rated 3.0 out of 5.0 by 硬件设施陈旧、一般。 该酒店与假日酒店标准有相当差距。 硬件设施陈旧、一般,房间整体感觉不整洁、不清洁。 服务人员的主动性一般,服务素质良莠不齐。 November 19, 2014
Rated 4.0 out of 5.0 by Lobby and Room Newspaper 1. Lobby sofas are like beds with deep and long soft surfaces. Hence, people are lying on the bed-like sofa. Very inappropriate for a hotel lobby. Suggest to change sofa to sitting sofa only. 2. Complimentary newspaper for Platinum guest is supposed to be provided daily. I only received the newspaper on the first day. November 16, 2014
Rated 5.0 out of 5.0 前台工作人员热情,周到 很开心可以入住苏州友联假日,经常入住也是因为前台的服务及工作人员热情,关怀周到,以后也会经常选择友联假日入住! November 16, 2014
Rated 1.0 out of 5.0 by 住过最差的假日 1、混乱的行政待遇:一开始说有,另一店员马上过来说没有,之后又说又happy hours,后面房间软饮又算在账单里,但经过解释有没有算。到底有没有行政待遇??? 2、楼层清洁大妈态度极其恶劣,交代打扫房间竟说让我们给服务中心打电话,不然不管。 3、早餐厨师态度极差。 4、酒店雨伞的借用程序非常繁琐,借一把伞要签两次字。 总之这是我住过最差的假日酒店,服务完全是快捷的水平。 November 11, 2014
Rated 5.0 out of 5.0 by 性价比非常高的一家好酒店 宽敞时尚的大厅,快捷微笑的服务,新鲜的欢迎水果,免费升级的行政房间,馨香舒适的睡眠,营养丰富的早餐,使我记得下次一定会再次入住的。 November 6, 2014
Rated 5.0 out of 5.0 by 床铺舒适,服务OK 窗户不能打开,室内较闷,空气不是太好,床辅不错,靠南的房间比较安静,总感觉空调开和不开区别不大,只有送风的感觉。 November 6, 2014
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