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Rated 3.8 out of 5 by 86 reviewers.
Rated 3.0 out of 5.0 by 房间一般,较为陈旧 宾馆地点有点偏,房间一般,设施较为陈旧。行政酒廊完全没法享受,没服务,谁都可以坐,像大堂休息室一样。前台服务态度一般,无会员优先服务,下次不考虑了。 October 16, 2014
Rated 3.0 out of 5.0 by 没有办法满意 通过官网预定的10月份的会员特价房,拿到的服务也是特价的,给我安怕了旅行社的楼层,有以下东西不满意 1:卫生间里面连小手巾都不提供。应该不符合标准吧(说是旅行社楼层没有) 2:擦鞋布也没有,要打了电话才提供(说是旅行社楼层没有) 3:晚上先喝杯袋装咖啡,发现没有提供(说是旅行社楼层没有) 4:晚上需要工作,发现大的信纸和信封都没有 5:桌上的钟是坏掉的 6:墙上全部是污点 跟我年初北京定的特价房有很大的区别。不知道贵店怎么解释。 October 13, 2014
Rated 3.0 out of 5.0 by Not helpful staff, not air conditioned room When I checked in at 11 am, the reception told me no rooms were cleaned and I need come back after 2 pm. I was with several seniors, I thought they were not considerate. I went back after lunch and finally checked in, the room was not air conditioned and had a smell of smoke. Don't have any illusion with this hotel. October 13, 2014
Rated 4.0 out of 5.0 by 性价比极高的HI酒店,推荐去苏州的朋友优先考虑 临时决定去苏州住一晚,通过IHG的app查询到正好友联HI有优惠活动,于是决定前往。由于无法通过app预订酒店(当时因为注册信息里面有中文,而app不支持中文地址,会被认为是非法字符,无法通过app预订),就打了IHG的客服电话预订酒店,全程都比较顺利。 达到酒店后,酒店门口有宽敞的免费停车场,大堂宽敞。唯一比较遗憾的是接待人员的服务态度比较一般,通过app看到同样价位的房间有大床房和双床房,由于我们是两个人分别入住两间房,我预定的也是大床房,但是被前台生硬的告知这个价位只有双床的房间。 酒店的房间空间和设施都一如既往的HI品质,不必多说。环境不错比较安静,价格便宜性价比高。因为早上走的早没有体验早餐,去苏州的朋友可以考虑入住这家酒店。 October 12, 2014
Rated 4.0 out of 5.0 by 值得入住 酒店地理位置虽然较偏,但离地铁二号线很近,出行还是比较方便,酒店旁边50米左右还有大润发超市,购物也很便利,值得称赞的是酒店二楼的苏粤唐餐厅的清蒸石斑鱼,味道鲜美,价格合理公道,下次来苏州还会选择该酒店入住. October 10, 2014
Rated 2.0 out of 5.0 by 设施陈旧,不建议入住 设备非常陈旧,电视机还是大屁股,房间里面都是霉味。。。你可以想象在这里住的感受。定了两天的房间,第二天早上果断提前退房。 October 9, 2014
Rated 1.0 out of 5.0 by 房间温度无法调节 原本愉快的旅行,被寒冷的房间温度搞得很糟糕,酒店解决问题的能力和态度令人无法理解。希望酒店管理方可以认真对待客人的诉求,不要用没法解决或者大家都这样,或者干脆不出面不敢面对客人的态度来把问题糊弄过去。 October 9, 2014
Rated 5.0 out of 5.0 by 服務態度良好 第一次加入會員並入住Holiday Inn,在櫃檯check in時就覺得服務周到,讓會員有受到重視的感覺,並被安排至行政樓層。住宿過程中曾碰到風扇故障問題但被迅速排除;禮賓部對關於旅遊及交通的解答都很盡心。硬件設備稍嫌不足,游泳池未開放,但整體住宿感覺很好,會再考慮前來住宿。 October 8, 2014
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