Rated 3.0 out of 5 by 20
Rated 1.0 out of 5.0 by 020020 管理混乱 人员培训不到位
November 29, 2013
Rated 4.0 out of 5.0 by encoder 不错的酒店
November 25, 2013
Rated 5.0 out of 5.0 by John71717171 Good Hotel to stay
The General Manager is doing a great job to improve the quality and service at the hotel. The quality of the meals has improved, together with the quality and reliability of the staff. No longer do you receive poor service from the some of the staff. Response from the General Manager and the staff is excellent as compared to the previous GM who never was seen or responded to any of concerns from myself.
If there is something to be resolved, the General Manager and the staff respond in a very timely manner.
Breakfast and dinner quality and service has improved, the price is now reasonable compared with the quality and selection. In the past, the price was not reasonable.
One of the staff are doing an excellent job on customer service.
Thank you to the General Manager and the staff at the Youlian Holiday Inn, Suzhou
October 27, 2013
October 29, 2013
Rated 1.0 out of 5.0 by jerry7792 noise room
terrible noise from the truck on the street，i can't sleep all ni ght.
October 27, 2013
Rated 2.0 out of 5.0 by Liao Poor services
a. no internet service
b. reception staff was not familiar with Suzhou scenic spots at all
c. no concierge service at all
October 18, 2013
Rated 4.0 out of 5.0 by yuj0511 value for the money
The location is in the south of the city. There is a supermarket near the hotel. There aren't any restaurants in the surounding area. The chinese food in the hotel tastes good
October 10, 2013
Rated 3.0 out of 5.0 by sunnyz 酒店餐厅非常差
September 19, 2013
Rated 5.0 out of 5.0 by Jpk123 Good place to stay
Staff very helpful and friendly. Breakfast had good variety and very nice. Decor of room and whole hotel first class. A very comfortable and enjoyable stay.
August 26, 2013