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Rated 3.9 out of 5 by 72 reviewers.
Rated 5.0 out of 5.0 by 环境很棒,值得入住 室内环境比较好,设施感觉比较新,尤其是浴室,感觉很好,比其他假日酒店的要好,送饮料送了两瓶,服务也蛮好的,如果能再便宜点就更好啦 August 4, 2014
Rated 2.0 out of 5.0 by uncomfortable and not clean enough outside of the gate, the road was broken. there is no server at gate. there is no air condition in lifter and corridor. there is dust on table in room; the iron is rusty and broken. August 3, 2014
Rated 5.0 out of 5.0 by 服务 服务态度不错,房间温度适宜,干净舒适,价格适中位置离苏州火车站比较近,如果需要出差到新区园区,就不推荐住在这里了,算是个人出行不错的选择 July 29, 2014
Rated 5.0 out of 5.0 by 服务好 前厅部的服务好,对会员很重视。前厅部经理安排了员工到酒廊帮我领欢迎饮料,不需要我拿着箱子走来走去。行李员告诉我饮料太冰,一直拿着到了房间门口 July 29, 2014
Rated 5.0 out of 5.0 by Comfortable Bed and quite room This was another very pleasant stay in the Youlian hotel. The room is clean, neat and a quite area to stay in. The hotel is in a very convient location. The service is excellent and the cafe does a wonderful job in preparing the breakfast to dinner. Thank you to the staff of the hotel. July 29, 2014
Rated 5.0 out of 5.0 服务一流 总体来说不错,就是游泳池不开,遗憾。送的面食不错,吃饭比较公道。地方也不错,距离大润发超市很近,购买东西非常方便。 July 28, 2014
Rated 1.0 out of 5.0 by Very Poor Quality Hotel This is one of the worst foreign brand-name hotels I've stayed a in Chinat: - Room was filty with stains on the walls, carpet, bedding. - Whole hotel smelt musty and of second-hand smoke. Carpet and walls in hallways were stained and scuffed throughout. - Food in buffet was poorly prepared, bland, lacked variety. Restaurant was filty. Dirty floor, work stations. - Old, worn gym faciities. Pool was still closed for supposed `maintenance,' even though that started in April! In fact the pool was half empty and the surrounding areas was being used as storage space. No maintenance work was visible. - Staff were not friendly and in worst case, unprofessional and uninterested in assisting. - Executive lounge food and drink offerings were a joke compared with other Holiday Inns. ie. cold french fries and unidentified pieces of fried chicken #?#, small portions of canned fruit salad. - Very poor value for money. Other Holiday Inns in China charge similar rates with superb facilities and service. - Nice location not far away from the old area of Suzhou and Panmen riverside walking track. July 22, 2014
Rated 5.0 out of 5.0 by Good Nights Sleep The stay at the was excellent as usual. Staff are always willing to go out of their way to assist when requested. The hotel is easily accessible to my area of work. The student trainees are very willing to assist and learn; they remember my likes and take care of them. It is like coming home. Well done and thank you to all the staff at the hotel. July 18, 2014
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