Select to close.
Select to close.
Email or IHG® Rewards Club # PIN
Not a member?Join Today!
Forgot PIN
All fields are required.
 
If you have forgotten or lost your Personal Identification Number (PIN), we can email your PIN to the email address in your IHG® Rewards Club account profile.
If you do not have an email address in your profile, please contact your local IHG® Rewards Club Customer Care  to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address viawww.ihgrewardsclub.com/email.
IHG® Rewards Club # Email Address

Not a member?Join Today!
Create PIN
All fields are required.
IHG® Rewards Club # ZIP/Postal Code
First Name Last Name
Please select a 4 number Personal Identification Number (PIN) which will be used to access your IHG® Rewards Club account.
PIN Verify PIN
 
Not a member?Join Today!
Create Email
All fields are required.
Thank you. Your PIN has been created. Please enter your email address so you can use it to log into the site in the future.
Email Address Verify Email Address
 
Email Hotel Get Directions Add to Favorites Print Fact Sheet

Book this Hotel

Best Price Guarantee
1

Reward Nights
When redeeming points for a Reward Night, you may only book one room at a time.

Once you complete your Reward Night reservation you will be given the option to duplicate this reservation.

(e.g. Nov-27-2014)
(e.g. Nov-28-2014)
Have a Group Code?
Have a Corporate ID?
Check Availability
Processing your request...

* Requires affiliation in the respective organization.

** Best Available Rate Search does not include affiliation rates.

Select to close.

To book more than 9 rooms for one stay or request a quote, please use our Easy Meetings tool, call 1-800-MEETING (in United States, Mexico and Canada) or contact a Global Sales Office.

Close Button
Rated 3.9 out of 5 by 103 reviewers.
Rated 4.0 out of 5.0 房间太闷热 虽然室外气温已经是秋天,但是室内已经没了空调,房间非常闷热。建议任何时候空调都保持运营,满足每一个客人的需要 November 5, 2014
Rated 2.0 out of 5.0 感觉花了四星级酒店的的钱住了个快捷酒店 (1)预定房型和实际房型完全不同,大堂的前台就随便告知我一下,未做其他解释; (2)早餐很多食物盘子空了却没有及时供应; (3)隔音不是特别好; (4)总体性价比不高。 November 3, 2014
Rated 5.0 out of 5.0 by 地理位置优越 地理位置不错,交通非常便利。 房间也不错。欢迎水果有点差。而且酒店欢迎信把我的性别都搞错了。有点无语 其他的一切都还不错。下次还会来住! October 31, 2014
Rated 2.0 out of 5.0 对本酒店的员工素质感到极度失望 首先很高兴前台能主动给我升级房型,但对于我在本酒店入住碰到的一些事情,尤其是员工的业务能力,让我感到极度不愉快。 1、此次我是以周末六折价预定的,前台却明确告诉我的房间不含早餐,我已经跟她一再强调是周末六折,可是前台还是一再强调不含早餐,最后沟通无果,我只能拨打IHG客服电话解决此事。我相信,通过电话预订的周末六折入住此酒店的案例应该不计其数,前台不会不知道这一规则。 2、第二天报了房号进入餐厅用早餐,结果又被工作人员“请”出了餐厅,又说我的房价是不含早餐的,我再让他和前台仔细确认这件事情,昨天发生的事情已经让我有些不愉快,没想到还会有这样的情况发生。check out的时候我又跟前台(恰巧又是昨天接待我的那位女士)提及此事,她说那是“新来的,不熟悉业务”。可是这位女士,你有没有想过,你对你的业务是否熟悉呢? 3、我的同住人同样是IHG会员,我让前台给我的同住人添加会员号,这样虽然没有积分,也可记录一晚房晚,可是前台似乎对我的这一要求没有听懂,反复表示不需要再添加任何信息,最后在check out的时候我还是把我同住人的会员号留在了一张纸上,由此也可见酒店的服务人员的业务水平急待提高! October 30, 2014
Rated 5.0 out of 5.0 by 让人满意的入住体验 床铺舒适,枕头有两种硬度选择,自助早餐选择较多,工作人员对反映的问题能及时跟进处理,不足是行政酒廊开放时间短 October 29, 2014
Rated 5.0 out of 5.0 by Comfortable Stay Hotel itself is good. Got upgraded to club deluxe room. Above Holiday Inn standard. Hotel surrounding is boring, but at least there is a big RT Mart in 5 minute walk for shopping in the evening. Tried the Chinese restaurant. Good food and not too expensive. Breakfast is okay. I like the noodle bar, serving Suzhou style Aozao noodle and dumpling. October 28, 2014
Rated 5.0 out of 5.0 推荐入住酒店 房间和员工都不错,能提供标准IHG高质量服务。地理位置也不错,停车很方便。餐厅有苏州特色奥照面,实惠美味,很不错。 October 26, 2014
Rated 3.0 out of 5.0 by 服务不行 服务不行 完全没有会员待遇 皇家大使白金会员 下午到了居然还没有房间 说在打扫 72小时空房保证没有 让礼宾部叫出租车 他们也不说直接叫了辆黑车 价格比出租车贵一倍 完全没有洲际的感觉 October 20, 2014
Rated 5.0 out of 5.0 by 床铺舒适,服务一流 床铺舒适,服务一流 床铺舒适,服务一流 床铺舒适,服务一流,吃的不错,吃的不错吃的不错吃的不错吃的不错吃的不错 October 19, 2014
Rated 3.0 out of 5.0 by 房间一般,较为陈旧 宾馆地点有点偏,房间一般,设施较为陈旧。行政酒廊完全没法享受,没服务,谁都可以坐,像大堂休息室一样。前台服务态度一般,无会员优先服务,下次不考虑了。 October 16, 2014
Rated 3.0 out of 5.0 by 没有办法满意 通过官网预定的10月份的会员特价房,拿到的服务也是特价的,给我安怕了旅行社的楼层,有以下东西不满意 1:卫生间里面连小手巾都不提供。应该不符合标准吧(说是旅行社楼层没有) 2:擦鞋布也没有,要打了电话才提供(说是旅行社楼层没有) 3:晚上先喝杯袋装咖啡,发现没有提供(说是旅行社楼层没有) 4:晚上需要工作,发现大的信纸和信封都没有 5:桌上的钟是坏掉的 6:墙上全部是污点 跟我年初北京定的特价房有很大的区别。不知道贵店怎么解释。 October 13, 2014
Rated 3.0 out of 5.0 by Not helpful staff, not air conditioned room When I checked in at 11 am, the reception told me no rooms were cleaned and I need come back after 2 pm. I was with several seniors, I thought they were not considerate. I went back after lunch and finally checked in, the room was not air conditioned and had a smell of smoke. Don't have any illusion with this hotel. October 13, 2014
Rated 4.0 out of 5.0 by 性价比极高的HI酒店,推荐去苏州的朋友优先考虑 临时决定去苏州住一晚,通过IHG的app查询到正好友联HI有优惠活动,于是决定前往。由于无法通过app预订酒店(当时因为注册信息里面有中文,而app不支持中文地址,会被认为是非法字符,无法通过app预订),就打了IHG的客服电话预订酒店,全程都比较顺利。 达到酒店后,酒店门口有宽敞的免费停车场,大堂宽敞。唯一比较遗憾的是接待人员的服务态度比较一般,通过app看到同样价位的房间有大床房和双床房,由于我们是两个人分别入住两间房,我预定的也是大床房,但是被前台生硬的告知这个价位只有双床的房间。 酒店的房间空间和设施都一如既往的HI品质,不必多说。环境不错比较安静,价格便宜性价比高。因为早上走的早没有体验早餐,去苏州的朋友可以考虑入住这家酒店。 October 12, 2014
Rated 4.0 out of 5.0 by 值得入住 酒店地理位置虽然较偏,但离地铁二号线很近,出行还是比较方便,酒店旁边50米左右还有大润发超市,购物也很便利,值得称赞的是酒店二楼的苏粤唐餐厅的清蒸石斑鱼,味道鲜美,价格合理公道,下次来苏州还会选择该酒店入住. October 10, 2014
Rated 2.0 out of 5.0 by 设施陈旧,不建议入住 设备非常陈旧,电视机还是大屁股,房间里面都是霉味。。。你可以想象在这里住的感受。定了两天的房间,第二天早上果断提前退房。 October 9, 2014
Rated 1.0 out of 5.0 by 房间温度无法调节 原本愉快的旅行,被寒冷的房间温度搞得很糟糕,酒店解决问题的能力和态度令人无法理解。希望酒店管理方可以认真对待客人的诉求,不要用没法解决或者大家都这样,或者干脆不出面不敢面对客人的态度来把问题糊弄过去。 October 9, 2014
Rated 5.0 out of 5.0 by 服務態度良好 第一次加入會員並入住Holiday Inn,在櫃檯check in時就覺得服務周到,讓會員有受到重視的感覺,並被安排至行政樓層。住宿過程中曾碰到風扇故障問題但被迅速排除;禮賓部對關於旅遊及交通的解答都很盡心。硬件設備稍嫌不足,游泳池未開放,但整體住宿感覺很好,會再考慮前來住宿。 October 8, 2014
Rated 5.0 out of 5.0 by 床铺舒适,服务一流. 性价比不错,环境不错。交通方便。房间设施很好尤其是床很舒服。服务一流,很温馨。下次去还会入住这家酒店 September 27, 2014
Rated 5.0 out of 5.0 by 良好体验 宾馆服务不错,服务员也很热情,住的非常舒适 未来还会继续入住 酒店的早餐也不错,泳池也很好 床比较舒适,很干净 September 27, 2014
Rated 4.0 out of 5.0 by G卡乞丐升行政,可惜不给行政待遇。 预定时致电要求提供婴儿床,CI时没有。落地灯没有灯泡,射灯故障,玻璃柜的玻璃有裂痕。CI时前面只有一个客人,等了10分钟。礼宾租车效率很高,并感谢礼宾的小帅哥帮忙拿行李。可惜升级行政楼层没给行政待遇== September 18, 2014
Rated 4.0 out of 5.0 by 床铺非常舒适 服务一般 在软件方面应加强培训,员工并没有表现出和酒店品牌相符的专业能力 早餐华而不实,实在一般 总体印象还不错 September 12, 2014
Rated 3.0 out of 5.0 by 服务不错,但是硬件有待提高 酒店位置不错,服务人员也十分热情。帮助升级了楼层,贴心的在床头放了谁,开好了夜床,这个是十分不错的。但是硬件条件还是很有问题的。首先当天房间脸盆无法下水,淋浴的水压非常小而且不热,行政酒廊里面的包子和烧卖都硬的像石头一样。希望尽快改善一下相关的硬件条件。 August 21, 2014
Rated 5.0 out of 5.0 by 服务一流,床铺舒适 该宾馆环境较好,工作人员服务态度也非常好。但是地理位置较差,不是很容易打车。周边也没有多少吃饭的餐馆。留白留白留白留白留白留白留白留白留白留白留白留白留白留白留白留白留白留白留白留白留白留白留白留白留白 August 21, 2014
Rated 5.0 out of 5.0 by 环境很棒,值得入住 室内环境比较好,设施感觉比较新,尤其是浴室,感觉很好,比其他假日酒店的要好,送饮料送了两瓶,服务也蛮好的,如果能再便宜点就更好啦 August 4, 2014
Rated 2.0 out of 5.0 by uncomfortable and not clean enough outside of the gate, the road was broken. there is no server at gate. there is no air condition in lifter and corridor. there is dust on table in room; the iron is rusty and broken. August 3, 2014
Rated 5.0 out of 5.0 by 服务 服务态度不错,房间温度适宜,干净舒适,价格适中位置离苏州火车站比较近,如果需要出差到新区园区,就不推荐住在这里了,算是个人出行不错的选择 July 29, 2014
Rated 5.0 out of 5.0 by 服务好 前厅部的服务好,对会员很重视。前厅部经理安排了员工到酒廊帮我领欢迎饮料,不需要我拿着箱子走来走去。行李员告诉我饮料太冰,一直拿着到了房间门口 July 29, 2014
Rated 5.0 out of 5.0 by Comfortable Bed and quite room This was another very pleasant stay in the Youlian hotel. The room is clean, neat and a quite area to stay in. The hotel is in a very convient location. The service is excellent and the cafe does a wonderful job in preparing the breakfast to dinner. Thank you to the staff of the hotel. July 29, 2014
Rated 5.0 out of 5.0 服务一流 总体来说不错,就是游泳池不开,遗憾。送的面食不错,吃饭比较公道。地方也不错,距离大润发超市很近,购买东西非常方便。 July 28, 2014
Rated 1.0 out of 5.0 by Very Poor Quality Hotel This is one of the worst foreign brand-name hotels I've stayed a in Chinat: - Room was filty with stains on the walls, carpet, bedding. - Whole hotel smelt musty and of second-hand smoke. Carpet and walls in hallways were stained and scuffed throughout. - Food in buffet was poorly prepared, bland, lacked variety. Restaurant was filty. Dirty floor, work stations. - Old, worn gym faciities. Pool was still closed for supposed `maintenance,' even though that started in April! In fact the pool was half empty and the surrounding areas was being used as storage space. No maintenance work was visible. - Staff were not friendly and in worst case, unprofessional and uninterested in assisting. - Executive lounge food and drink offerings were a joke compared with other Holiday Inns. ie. cold french fries and unidentified pieces of fried chicken #?#, small portions of canned fruit salad. - Very poor value for money. Other Holiday Inns in China charge similar rates with superb facilities and service. - Nice location not far away from the old area of Suzhou and Panmen riverside walking track. July 22, 2014
<<prev2 3 4 5 next>>