Rated 3.1 out of 5 by 22
Rated 3.0 out of 5.0 by sunnyz 酒店餐厅非常差
September 19, 2013
Rated 5.0 out of 5.0 by Jpk123 Good place to stay
Staff very helpful and friendly. Breakfast had good variety and very nice. Decor of room and whole hotel first class. A very comfortable and enjoyable stay.
August 26, 2013
Rated 2.0 out of 5.0 by Moune 中规中矩 达不到现在的HolidayInn标准
因为前一次确认航班出了问题 第二天入住前得知预订取消（已向酒店确认只取消前一天入住 第二天正常 前台把预订所有取消）
还是得说这家的前台服务真的很有缺陷 尤其是一位男性接待员 语气让人十分不舒服
最后得说 你们提供的ihg预订专线在晚上十二点时很难接通 但是选择英文选项才有人应答 希望加强管理
August 12, 2013
Rated 4.0 out of 5.0 by Tempman 安静的睡眠环境
July 16, 2013
Rated 5.0 out of 5.0 by popcapli 整体来讲不错
June 29, 2013
Rated 2.0 out of 5.0 by 2828 poor shower, poor food
I experienced 2 problems, the major one is poor shower, water pressure is poor. food is no good, and no choice nearby.
April 24, 2013
Rated 5.0 out of 5.0 客房性价比高
April 2, 2013
Rated 4.0 out of 5.0 by Kevinwo good hotel for business stop
this is a very good hotel for business stop. I like it.
If the breakfast can be improved, It will be best.
January 23, 2013
Rated 1.0 out of 5.0 Service is not good
The general attitude of service, air conditioning temperature is too hot and can not change, there is no courtesy to Platinum Member.
January 20, 2013
Rated 2.0 out of 5.0 by Helen2006 Some uncomfortable experience in Suzhou Youlian
As the long term memeber of IHG, my past experience in Holiday Inn, Holiday Inn Express, Crown Plaza and Intercontinental was quite well, and I am gratful for the professional work and service from your good employees. However the 1 night experience in Suzhou Youlian was such so so.
Firstly, the reception boy was very unpolite when I checked some questions with him, whoes performance looks like a State-owned Hotel employee, far from the typical IGH style which I like very much. He does need some professional trainning for how to be a nice reception.
Secondly, the Breakfast was horrible, sorry about that word, but unfresh fruit, limited dishes also not that fresh, quality is not Holiday Inn level. And worse than my previouse stay in Suzhou Youlian before.
Hope the managment would pay some attenion on those customer experience, and improve something to honor IGH reputation. Many thanks!
January 8, 2013
Rated 1.0 out of 5.0 by kevin2013 not good service, not good food.
the phone is not working in two dats when we stayed in this hotel, and the hotel did not give us notice when we checked in. Also no one was telling us the problem until we asked.
the breakfast food is terrible.
November 29, 2012
Rated 3.0 out of 5.0 by BazingaY 价格实惠
November 26, 2012
Rated 1.0 out of 5.0 假日酒店服务越来越差
November 11, 2012
Rated 5.0 out of 5.0 by StMichael Nice Place, With Taxi and Food Issues
Nice place, with great staff, but the breakfast is somewhat "local" and taxis are not easy to get, even with staff calling for them.
October 20, 2012