Rated 3.9 out of 5 by 194
Rated 5.0 out of 5.0 by annie 2611 relaxing days with the grandchildren
We had a fab time and I will book in again in the April and August school holiday , my only disappointment was that I asked for the children's menu but there was none so I ordered smaller portions of the adult meals for them both at 5.30, I wished I would have been told that kids eat free in the restaurant after 6 ! but l will know for my next stay . it was a fab stay , breakfast was fab ( free for the kids which was brilliant ) and we loved our pancakes .
February 24, 2015
Rated 5.0 out of 5.0 by Kelsey A Very enjoyable stay
Friendly staff, great breakfast and overall very enjoyable stay.
February 19, 2015
Rated 5.0 out of 5.0 by PGuy Great stay !
There is no better in Swindon, only one criticism a bit pricey if booking at last minute. Stayed at crowne plaza's for less.
February 15, 2015
Rated 4.0 out of 5.0 Reception
Very welcoming and helpful on arrival. Also efficiently ordered a taxi.
Slow check-out - not the fault of the personnel - problems with changed software systems
February 12, 2015
Rated 3.0 out of 5.0 by Simond65 Mixed bag
I stayed here as I am working regularly in Swindon but this was my first visit to this hotel. The hotel is in a good location close to a main road (but not noisy) which gives you access to the centre of town.
Staff - really poor. I was checked in by someone who was clearly having a bad day and didn't waste any time letting me know that was the case. Was offered welcome points but these were not added to my account. This is no big deal but perhaps indicative of someone not caring about their job and attention to detail. Checking out was curt and functional, I might as well used some sort of automated machine which might have had a little more humanity about it.
Room - OK. Firstly, it was very clean if a little dated. Bathroom was tiny but good shower and again it was clean but aged. Bed has seen better days but was reasonable.
Food - expensive but not bad at all.
Overall cost - OK for a Holiday Inn but to be honest there's better to be had out there.
February 7, 2015
Rated 3.0 out of 5.0 by Jasdog61 Good for short stay over
Good if you want a basic stay over room.But no free internet .Bar prices/food over priced.General decor fixtures and fittings tired and worn.
February 5, 2015
Rated 4.0 out of 5.0 by elvis 1968 comfortable bed and pillows an d good service
great bed pillows breakfast good just water needs to be hotter in teapots
bathroom could do with being bigger and taps area could do with cleaning
staff lovely and good location for visiting
January 29, 2015
Rated 1.0 out of 5.0 by 1Traveller1 Geschäftshotel mit Minimalstandard
Dieses Hotel ist leider nicht auf dem Stand, den man von anderen Holiday Inn Hotels gewöhnt ist.
Insgesamt macht das Hotel einen alten und abgewohnten Eidruck. Die Räume und Badezimmer sind relativ klein und die Matraze ein Witz.
Für den doch recht stattlichen Preis ist nicht einmal das Frühstück inbegriffen und mit fast 9 Pfund auch nicht gerade günstig wenn man Frühstücken möchte.
Das Personal war bei Problemen leider auch nicht gerade besonders bemüht oder freundlich. Und der Check-Out hat schlappe 20 Minuten gedauert.
Insgesamt kann ich das Holiday Inn in Swindon leider nicht weiter empfehlen.
January 28, 2015