Rated 3.9 out of 5 by 369
Rated 4.0 out of 5.0 by RoyBoy45 Okay for business travel
Staff friendly, service good; food good; accommodation adequate for a few days' stay.
June 10, 2016
Rated 5.0 out of 5.0 by Paul H60 Far better than expected
There is no getting away from the fact this hotel has a rather dated feel. The car park could do with a regular litter clear to improve initial impressions.
The reception staff are a credit to the organisation - very friendly and appeared genuinely concerned to ensure we enjoyed our stay. In particular we needed a quiet room and we got it.
The leisure centre is small but adequate..
June 3, 2016
Rated 5.0 out of 5.0 by Lord L Tired but it dose the purpose
Great stay again, as IHG Spire given a room upgrade with out having to ask !! Checked in by Simon who acknowledged my IHG status, no fuss when asked for a room wth a bath ( fussy daughter )
Swimming pool a great bonus and great location for the shops ( fussy daughter again ) breakfast was good with a great choice, again fussy daughter !! Only down side the WiFi !! But it's free !
Thanks will be back.
June 2, 2016
Rated 4.0 out of 5.0 by Gran B Very welcoming
The Hotel, overall, has been improved by the refurbishment, however, the bathroom in the room we had was far too small. There was not enough room to hang both sets of towels and the door either had to be wide open, in which case you couldn't get into the shower or closed so that you could use the loo.
June 1, 2016
Rated 2.0 out of 5.0 by normal121 Customer Service
Need to train staff @ Check out . simple unfriendly unprofessional and basically lets the team down.
June 1, 2016
Rated 3.0 out of 5.0 by Lewisr61 hotel needs upgrading
Staff were very good but the Hotel is looking tired and needs money spending on it, the bathroom we had was very small
May 25, 2016
Rated 4.0 out of 5.0 by Freelanders Good price
Good quality and price. Close to the M4. Children will enjoy the pool. The decor is a bit tired in public areas, but that should not affect your stay.
May 23, 2016
Rated 4.0 out of 5.0 by NM12345 One night stay
Would recommend. Rooms feel a bit dated but very good staff and nice food. Only major downfall is the internet speed.
May 16, 2016