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Rated 4.2 out of 5 by 333 reviewers.
Rated 4.0 out of 5.0 by Fantastic views This hotel is getting a bit old and tired now, but the view from the harbour/city view rooms is fantastic. We arrived on a Thursday and left on the following Wednesday. For some reason our towels and bed linen were changed on the Tuesday before we left. No skin off our nose but a bit inefficient on management/housekeeping side. No biscuits supplied with the meagre tea/coffee supplied. Till we find somewhere else that provides chairs and a table to sit at while we watch the view, we'll keep coming back. Having Kings Cross station practically underneath the building is handy too. B & P W October 27, 2014
Rated 4.0 out of 5.0 by Comfortable room, great service from front desk A well located hotel - train station next door and easy access to major roads in / out of Sydney. It's a good, solid 4-star hotel with a good size, comfortable room. Shower over bath, hairdryer and safe in wardrobe. The Holiday Inn breakfast is a brand standard and has a great deal of choice including a juicer for a healthy morning 'wake up'! October 26, 2014
Rated 5.0 out of 5.0 by Sydney at its best We loved staying at PottsPoint holiday Inn,fantastic employees offered great service and fantastic breakfast. ,buffet was everything I loved! October 26, 2014
Rated 4.0 out of 5.0 by Comfortable bed and friendly staff Clean, friendly and comfortable. Great view of the Sydney Harbour Bridge. October 24, 2014
Rated 1.0 out of 5.0 by Great spot to stay but may not return. Whilst the hotel is positioned perfectly bang next to Kings Cross train station and dime a dozen eats around, much is left to be wished for the interiors and upholstery of the rooms. The rooms smell musty, bar fridge empty, rusty, falling apart tiles in bathrooms, and fairly average toiletries and towels. Highlights included selection of pillows, knowledgeable staff and well kept public areas. Wonder how the hotel gets its traffic and keeps it? Air crews springs to mind. October 22, 2014
Rated 4.0 out of 5.0 by Great location, friendly staff and comfortable as always Great location, friendly staff and comfortable as always October 22, 2014
Rated 5.0 out of 5.0 by ENJOYABLE STAY! My Husband, teenage Son and I had a very comfortable and enjoyable week here. We were greeted by very friendly and extremely helpful staff. The buffet breakfast each morning offered a great selection. 2 different chefs prepared our omelettes during that week, and each greeted us with a smile and were very efficient. A juicer allowed us to make our own fresh juice each morning....very appreciated, thanks! ANY staff we met during our stay were all friendly and made us feel so welcome. We had a weekly transport ticket, so made great use of the train station next door, but you can also walk into the CBD. Our room had a lovely view over the City and was beautiful looking out at night with the City lit up! The beds were comfortable and liked the selection of pillows. Our bathroom was spacious and didn't mind having the shower over the bath. My teenage Son made great use of the free internet I received due to my IHG Membership....Thankyou! Room was very clean, the housekeeping staff do a great job! Due to our wonderful experience at this Hotel, we will definitely stay here again if we are lucky enough to return to Sydney! October 21, 2014
Rated 4.0 out of 5.0 by Great Location for Access, But... The location with respect to access is virtually perfect in the sense that the lift to the train station is 20 m from the hotel entrance. The rooms are standard, somewhat dated, Holiday Inn rooms. Sydney is expensive by most standards, and the hotel restaurant in no exception. There a many eating possibilities within easy walking distance, and the staff was cheerful and helpful. It is located in the Red-Light district of Sydney, and in my case the into the night action was in the next room with not very soundproof (locked) connecting doors for several nights. October 21, 2014
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