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Rated 4.2 out of 5 by 301 reviewers.
Rated 4.0 out of 5.0 Hot Spot Everything about the property & service was good. The 1.5% surcharge when using a credit card is VERY VERY annoying and seen as a way to gouge a few extra dollars from customers. In other parts of the world I have received a substantial discount for using an AMEX. My iPhone Hot Spot did not work in my room, do you have a "blocker" so that guests have to use your chargeable internet ? Better still offer free internet, some hotels do. October 24, 2012
Rated 4.0 out of 5.0 by Spaciuos room, clean and comfortable. Perfectly located accross from the active and famous Darling Harbour Park. Walking distance from most downtown activities. We found Sydney generally expensive. having stayed at other Holiday Inns during our Asian travels the hotel's standard was very good overall, but much more expersive than other Holiday Inns in other countries. This is more to do with the city than the hotel. Highly recommended. Travellers from Barbados. October 24, 2012
Rated 5.0 out of 5.0 by My Favourite Firstly the Reception Staff are excellent. Special mention must be made of Jarrod, , Nicole (Nicki ) , Jason .also the dining room staff excel in good manners & wonderful personal service. The Staff who deliver Room Service are. pofessional , most helpful and are to be commended. All the Staff have never failed to deliver anything but 100% on our many stays now at the Hotel. This excellent service is a major factor in our choice of accommodation. October 24, 2012
Rated 4.0 out of 5.0 by Awesome room service but a bit too much noise Stayed the night before going into hospital and was hoping for a nice relaxing night before being admitted for cancer treatment. Unfortunately I did not get much sleep as all I could hear until 530am was club music thumping in my ear drums. Other than that the room service food was fantastic, service from all staff was great and room was clean and comfortable. October 18, 2012
Rated 5.0 out of 5.0 by great service I had two excellent stays at the hotel in October and each time the service was consistently of a high standard. The staff are very helpful and friendly. Thank you for such a relaxing time. October 15, 2012
Rated 5.0 out of 5.0 by Great location I really enjoyed staying at this hotel as the location is perfect, a short walk to the art gallery of NSW and near public transport. I was allocated a nice room with view towards harbour, with lots of natural light. The room was very clean, quiet, and very comfortable. Staff were very good. Very good value for money. September 26, 2012
Rated 5.0 out of 5.0 by fantastic weekend getaway Holiday Inn Potts Point was just perfect, perfect location, perfect service..... Was the perfect weekend! September 18, 2012
Rated 3.0 out of 5.0 by all is average, just location. The receptionist (a boy like arabian) promised to deliver daily newspaper to my room because I hold platinum. Every time I asked to him, he just said perhaps somebody stolen and he asked me to read it at restaurant. The newspaper never been delivered until check-out. September 7, 2012
Rated 5.0 out of 5.0 by Excellent Excellent value. Staff was VERY nice. We were able to park the car, check our bags, and get a late check out without any hassel. Plus, the hop on hop off bus picks up right by the hotel. Excellent location. September 6, 2012
Rated 3.0 out of 5.0 by average great location can get noisy butt still my 1st choice in this area service and food in sirroco fresh n tasty September 1, 2012
Rated 1.0 out of 5.0 by Worst Holiday Inn Hotel Experience This is the worst holiday Inn hotel I have ever stayed in. The room at the end of the corridor was very poorly laid out and was very smelly. The bathroom was of very poor quality and decor with very old looking shower curtain and shower head. Bathroom did not have any exhaust fan. I orginally booked one double & a single bed room but was the reception told us that they have upgraded us to a 2xdouble bed room. But when I asked them to change my room I was told by the staff that hotel is fully booked and they can not give me any other room. The room number was 172 . It does not actually looked like a hotel room. Really bad experience August 27, 2012
Rated 5.0 out of 5.0 by weekend breaK I enjoyed staying at this hotel as it was very close to the Art Gallery of New South Wales August 5, 2012
Rated 5.0 out of 5.0 by Another Great Stay Thanks again Holiday Inn Potts Point for our wonderful stay. Your rooms are always clean and comfortable with the best pillows. The staff are always there to help and the food in your restaurant is scrumptious. And No, I am not associated with the hotel in any other way but being a guest and I will definitely be back. A great place to stay and a wonderful and convenient location. Thanks again. July 19, 2012
Rated 5.0 out of 5.0 by Good value and location Our room facing Victoria St was adjacent to a noisy club which played loud music till about 4am. The loud music kept us awake all nite. The next morning we mentioned this situation to the front desk. They immediatly made arrangements to relocate us to a quieter room. We thank the staff for their gracious help in this regard. It made our stay an excellent experience. July 14, 2012
Rated 4.0 out of 5.0 by good view good location next to train and great staff good food July 12, 2012
Rated 4.0 out of 5.0 by Great Sleep At The End of Long Trip We were graciously greeted after a long flight from the states. Our request of not being in the front of the building was honored but our booking didn't enable us to be on the Harbor side which was OK seeing as we spent very little time in our room other then sleeping. The location was great for catching the Hop On-Hop Off bus and the site made it easy for friends to meet us. On the down side we didn't find any terrific restaurant within walking distance not to say there were a few that could satisfy our hunger. All in all we had no regrets and would recommend the hotel to friends. We have fallen in love with the Aussies. July 12, 2012
Rated 5.0 out of 5.0 by Potts Point Holiday Inn great place to stay ..no complaints...have stayed there several times July 11, 2012
Rated 5.0 out of 5.0 by Girls Weekend Rooms are very comfy and in a great location for a girls weekend away. Staff were very helpful with any requests and have stayed here a few times now. We will return again!! July 10, 2012
Rated 4.0 out of 5.0 by Comfortable bed, good towels, real hangers Attentive and friendly staff. Rooms are becoming a little dated, but stil very comfortable and still my preference for accommodation in Sydney. July 10, 2012
Rated 5.0 out of 5.0 by Very Comfortable in a Good Location We stayed here for 5 nights prior to a cruise. Friends laughed when we told them that we were going to be staying in the Kings Cross area, but we found the location to be ideal for just about everything. There is a supermarket across the street with a liquor store and there is a good selection of restaurants and take-outs within a short walk. The Kings Cross train station is literally right beneath the hotel. We had paid extra for a room with a view of the opera house and bridge on the 7th floor and considered it to be well worth the extra. The room and bathroom were huge and comfortable, although one of the elevators had a tendency to forget to stop on our floor ! We would definitely stay here again if ever in Sydney. July 10, 2012
Rated 5.0 out of 5.0 by Indigo Holiday Inn in Sydney Spent 2 nights at this hotel. Fond the location to be very nice and quiet. Found restaurants around the area when exploring and the walk to the waterfront was pleasant and not too far. It was convenient getting to and from the airport The staff was very courteous and helpful so they helped make the experience a great one July 10, 2012
Rated 1.0 out of 5.0 by outrageous internet cost Internet charge was outrageous bad odour in the room July 10, 2012
Rated 5.0 out of 5.0 by Nice Hotel Very nice hotel for it to be in the middle of downtown & close to the part of town where are the bars & clubs are at July 10, 2012
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