Rated 5.0 out of 5.0 by Highwaytraveller Great room and service
A great hotel, excellent service, great food and convenient.
December 14, 2012
Rated 5.0 out of 5.0 by Constantine Great Hotel....excellent location
I love this place...One of the best locations in Sydney on Victoria Street.
Staff were amazing. Rooms are great, clean comfortable all you can ask for.
And very well priced for Sydney.
It's always my hotels of choice.
December 13, 2012
Rated 1.0 out of 5.0 by December1 NEVER AGAIN
Front Desk Grumpy on arrival... Check in was not ready at 4pm when told check in will be ready by 11am .. Fridge Did not work well at all. No power points in Bathroom, poor lighting in room .. When Checking out was DISTRACTED BY STAFF AND MANAGEMENT NO COMMUNICATION OR CUSTOMER SERVICE WHAT SO EVER ..
December 9, 2012
Rated 4.0 out of 5.0 by RCZL Our Sydney Vacation
This was our 4th visit to Sydney but our 1st stay at the hotel. Convenience at the doorstep literally - the train network is just next door!
The Family room was comfortable enough for 4 - two adults and two kids - with queen size beds to boot.
With a hotel staff like Jared! Who helped us with all our shopping destinations, we will soon come back for more!
December 5, 2012
Rated 4.0 out of 5.0 by Jenni Good size room
Good pillow selection. Was nice to have a view of sorts as last time I stayed I had a hedge to look at.
December 2, 2012
Rated 4.0 out of 5.0 by atarah service and charges
We arrived at the hotel (from the airport) at 10:00 am (after a very long trip in Sydney's CBD#. We could not get into our room before 14:00 and it seemed like there was no special effort to arrange for an early check in.
Also: as loyal club members we were granted free WiFi in Hong Kong. Why can't this arrangement also apply to your hotels in Australia #we are flying today to Melbourne, where we booked the Crown Plaza, and it would be nice to receive complimentary Wi Fi in this hotel)?
In genral, the price of the hotel is OK, but the additions of the WiFi and parking charges are very expenssive.
November 28, 2012
Rated 5.0 out of 5.0 by AlexAndKatya Comfort and great location
We always enjoy our stay at Holiday Inn. The staff are friendly and helpful, breakfasts are very good in the Sirocco and the waiters at dinner are always there to ask how it is, etc.
The location is great being right next to the entrance of the Kings Cross subway station - ever so handy for hopping on the train. But it's also not a long walk to go down via the stairs to the naval docks and then across the freeway to the Domain and to places like the art gallery or to the CBD. Indeed location is one of the important factors.
Of course we always make use of our Priority Privilege 2 nights for price of one voucher and the discounted meals.
November 26, 2012
Rated 4.0 out of 5.0 by TravelinHank Nice hotel
Holiday Inn Potts Point is a very nice hotel. The staff are friendly, knowledgeable and quick to assist a guest when they need assistance. The hotel is conveniently located next to Sydney CityRail Kings Cross station. Harbour View rooms provide an excellent view of Sydney Harbour Bridge and the Opera House. Rooms were clean and housekeeping was mindful of the Do Not Disturb sign. Only drawback during my stay is that the hotel does not have a pool. Otherwise, it is a good place to stay and I would do so again on another visit to Sydney.
November 25, 2012
Rated 4.0 out of 5.0 by RobatNewy Very convenient
I often stay here when in Sydney. The hotel is well- serviced with a good restaurant and lots of other choices nearby.
I always use the gym that is generally well maintained. I like the fact that I can leave me car at the hotel, cross the road for a fast train to the CBD, and then return. This really saves on parking charges.
November 20, 2012
Rated 3.0 out of 5.0 by Jainstar Room condition
Room could have been cleaner - stains on carpet.
I think for the price paid courtesy car parking should be provided free of charge, especially as there were very few vehicles in carpark.
November 20, 2012
Rated 4.0 out of 5.0 by Dave41 Above and beyond.
We had eaten in the hotel several times during our stay and wanted to try Oriental food our last night. When we inquuired at the front desk, Chef Joseph from your staff was there and suggested a fine Vietnamese restaurant - but while giving directions, he said, "I have a few minutes, I'll walk you there." That was trememdous service and put a great exclamation mark to end our three weeks in Australia. We will keep the HI Potts Point in high regard and recommend it to friends traveling to Sydney.
November 19, 2012
Rated 2.0 out of 5.0 by Clydeng no free wifi for platinum member-bad
There is no free wifi for Priority Club Platinum member, which is offered by other Holiday Inn in Sydney.
November 15, 2012
Rated 5.0 out of 5.0 by Paul58 Comfortable and good service
I thank the hotel and staff for a very enjoyable stay.I feel from my experience and stay at the hotel that it is well managed and the staff are very professional,once again I thank you
November 14, 2012
Rated 5.0 out of 5.0 by Grabarb Helpful understanding staff
My wife has mobility difficulties so showing in the bath in our first room was very difficult and unsafe. When the conceige was asked to help another room with a walk in shower was provided with a shower chair. When our children arrived on an early morning flight to check in the staff on duty were kind to let them book in early as the rooms were ready. Anything asked of the staff was no trouble. We felt safe in the hotel and also in the car park. We had a great time. Thanks to all the staff. We will certainly return again.
November 4, 2012
Rated 4.0 out of 5.0 by 1Masons Very good stay
This hotel was a great Sydney value + excellent location.
The front desk staff were excellent.
We made two seperate stays as we also sandwiched in a trip to New Zealand as well. Unfortunately I left a sports jacket behind after the first stay. Lost + found placed it at the front desk ASAP upon my second visit return.
Just another good reflection of this hotel property.
Mike H Canada
October 29, 2012
Rated 3.0 out of 5.0 by Nilsso Nice big room overlooking the harbour.
I have stayed often at this hotel and usually enjoy the experience, but this time when I entered the room, there was an awful smell. I thought it may have been dampness and tried circulating the air with the cooling system, but that didn't help. I was glad to leave the hotel this time to breathe fresh air.
October 27, 2012
Rated 5.0 out of 5.0 by travelbuddy tired customer
I arrived after a long flight and was delighted that my room was available for me as I arrived about 11am I was very tired and was able to take a shower and have a sleep before exploring the area my checkin was fast and a very helpful receptionist
( Jason ) was able to give me the advice I had asked for
October 26, 2012
Rated 4.0 out of 5.0 Hot Spot
Everything about the property & service was good. The 1.5% surcharge when using a credit card is VERY VERY annoying and seen as a way to gouge a few extra dollars from customers. In other parts of the world I have received a substantial discount for using an AMEX.
My iPhone Hot Spot did not work in my room, do you have a "blocker" so that guests have to use your chargeable internet ? Better still offer free internet, some hotels do.
October 24, 2012
Rated 4.0 out of 5.0 by Smuckers Spaciuos room, clean and comfortable.
Perfectly located accross from the active and famous Darling Harbour Park. Walking distance from most downtown activities. We found Sydney generally expensive. having stayed at other Holiday Inns during our Asian travels the hotel's standard was very good overall, but much more expersive than other Holiday Inns in other countries. This is more to do with the city than the hotel.
Travellers from Barbados.
October 24, 2012
Rated 5.0 out of 5.0 by memba My Favourite
Firstly the Reception Staff are excellent. Special mention must be made of Jarrod, , Nicole (Nicki ) , Jason .also the dining room staff excel in good manners & wonderful personal service. The Staff who deliver Room Service are. pofessional , most helpful and are to be commended. All the Staff have never failed to deliver anything but 100% on our many stays now at the Hotel. This excellent service is a major factor in our choice of accommodation.
October 24, 2012
Rated 4.0 out of 5.0 by PEBS165 Awesome room service but a bit too much noise
Stayed the night before going into hospital and was hoping for a nice relaxing night before being admitted for cancer treatment. Unfortunately I did not get much sleep as all I could hear until 530am was club music thumping in my ear drums. Other than that the room service food was fantastic, service from all staff was great and room was clean and comfortable.
October 18, 2012
Rated 5.0 out of 5.0 by jonfrommelbourne great service
I had two excellent stays at the hotel in October and each time the service was consistently of a high standard. The staff are very helpful and friendly. Thank you for such a relaxing time.
October 15, 2012
Rated 5.0 out of 5.0 by JonMelbourne Great location
I really enjoyed staying at this hotel as the location is perfect, a short walk to the art gallery of NSW and near public transport. I was allocated a nice room with view towards harbour, with lots of natural light. The room was very clean, quiet, and very comfortable. Staff were very good. Very good value for money.
September 26, 2012
Rated 5.0 out of 5.0 by Mish22 fantastic weekend getaway
Holiday Inn Potts Point was just perfect, perfect location, perfect service..... Was the perfect weekend!
September 18, 2012
Rated 3.0 out of 5.0 by Bourne2012 all is average, just location.
The receptionist (a boy like arabian) promised to deliver daily newspaper to my room because I hold platinum. Every time I asked to him, he just said perhaps somebody stolen and he asked me to read it at restaurant. The newspaper never been delivered until check-out.
September 7, 2012
Rated 5.0 out of 5.0 by krmcc1 Excellent
Excellent value. Staff was VERY nice. We were able to park the car, check our bags, and get a late check out without any hassel. Plus, the hop on hop off bus picks up right by the hotel. Excellent location.
September 6, 2012
Rated 3.0 out of 5.0 by casbear average
great location can get noisy butt still my 1st choice in this area service and food in sirroco fresh n tasty
September 1, 2012
Rated 1.0 out of 5.0 by Rajkm Worst Holiday Inn Hotel Experience
This is the worst holiday Inn hotel I have ever stayed in. The room at the end of the corridor was very poorly laid out and was very smelly.
The bathroom was of very poor quality and decor with very old looking shower curtain and shower head. Bathroom did not have any exhaust fan.
I orginally booked one double & a single bed room but was the reception told us that they have upgraded us to a 2xdouble bed room. But when I asked them to change my room I was told by the staff that hotel is fully booked and they can not give me any other room.
The room number was 172 . It does not actually looked like a hotel room.
Really bad experience
August 27, 2012
Rated 5.0 out of 5.0 by JonMelbourne weekend breaK
I enjoyed staying at this hotel as it was very close to the Art Gallery of New South Wales
August 5, 2012
Rated 5.0 out of 5.0 by Young1 Another Great Stay
Thanks again Holiday Inn Potts Point for our wonderful stay. Your rooms are always clean and comfortable with the best pillows. The staff are always there to help and the food in your restaurant is scrumptious. And No, I am not associated with the hotel in any other way but being a guest and I will definitely be back. A great place to stay and a wonderful and convenient location. Thanks again.
July 19, 2012