Rated 4.3 out of 5 by 564
Rated 1.0 out of 5.0 by Lisajayn Uncomfortable bed and no service
The staff were very unhelpful. The room was extremely small and not particularly clean. I would not recommend this hotel to anyone.
January 3, 2013
Rated 3.0 out of 5.0 by ChloeS Clean room with basic amenities
The pool is dated and small, and becomes busy quickly. There is also no fitness room as was advertised in various reviews. The bed was comfortable and the room and bathroom clean.
January 2, 2013
Rated 5.0 out of 5.0 by fido40 Great service
The staff were all so helpful, friendly and very professional. Nothing was too much trouble.
January 2, 2013
Rated 5.0 out of 5.0 by Morningstar45 A great hotel in a great location
If you want to be where it's at this is the place to be. The Rocks area is alive with music, food and people. Our room had a view of the opera house. Minutes away from the ferry terminal. Easy walk into downtown.
December 30, 2012
Rated 5.0 out of 5.0 by Cali71 Great place to relax and play
This is a great location for transportation, history, walking, sights, etc !! It made us fall in love with Sydney, the Holiday Inn and the staff !!
December 21, 2012
Rated 5.0 out of 5.0 by greggles Great room with a two views
The walking distance to most places, even the pubs, markets, harbour paths, places of interest.
December 19, 2012
Rated 3.0 out of 5.0 by warren51 Noisy location and tired decor
Very difficult to sleep after 2 am as a market was set up outside windows with LOTS of niose, shouting etc. Suggest asking for a high up room on harbourside of hotel. Rooms looking a little tired
December 19, 2012
Rated 3.0 out of 5.0 by richard27 Noise Levels
I know it was during the Christmas period but the level of noise encountered during my stay during the night was way above the level of noise expected anywhere this came from the front of the building, so if you are thinking of staying ensure you dont get a main road room.
Other wise - excellent location
December 19, 2012
Rated 5.0 out of 5.0 by Grezzles Superb customer service...fab location.
Situated in just the right spot for the whole of Sydney. All staff extremely polite and helpful (especially Sean). 24hr free cold water. Clean, comfortable and classy. And they found our left luggage!!
December 18, 2012
Rated 4.0 out of 5.0 by SydneyMum Best location ever
I would happily recommend staying at the Holiday Inn Old Sydney. It is possibly the best value hotel in such a prominent Sydney location. The hotel inside and the rooms could really benefit from a refurbishment but so long as you are not expecting luxury in these quarters I would say make the most of what the area has to offer.
December 14, 2012
Rated 5.0 out of 5.0 by Fred54 Great Location & Wonderful Service
Stayed at this property before and after sailing on a cruise from Sydney. The staff made us very welcome when we arrived after 24 hours of traveling from the U.S. Accomodations were excellent. Location was within walking distance of our ship when we left for cruise. Location was also right in the middle of the Rocks and had plenty to offer. Breakfast buffet was excellent. I would highly recommend thic property to anyone travelling to Sydney.
December 13, 2012
Rated 4.0 out of 5.0 by Morsgucci Great bed and fantastic staff and location 1st classs
Had a great stay at the Rocks after we managed to get the room temperature down and a top sheet for the bed. Can not understand why hotels do not give a top sheet to enable you to roll back the quilt. The staff as always most helpful. Have been staying here since it opened and will be back in the future. Pity we can not join the rest of the world with complimentary WI FI
December 13, 2012
Rated 4.0 out of 5.0 by RRLTULL Ideal for overnight stay
Hotel is well located in the Rocks district with great views of the harbour (Cruise ships permitting) The interior is a little bare but functional and the rooms well appointed.Ideal for a stopover on the way to Brisbane.Will use again when next in Sydney
December 12, 2012
Rated 5.0 out of 5.0 by robert64 Great staff , location, and overall friendlyness.
Our recent stay at the Holiday Inn Old Sydney, Australia, was excellent the very friendly, knowledgable and helpfull staff, as well as the wonderful location made our stay in Sydney very memorable for all the right reasons. I would not hesitate to recomend this hotel.
December 11, 2012
Rated 5.0 out of 5.0 by Snowflake9520 Great location & amenities
Being located in "The Rocks" area of Sydney, this Holiday Inn is in the middle of the action. Every weekend there is a great street fair right outside the doors. The staff were very helpful; loved the self-service laundry facility; the room was very comfortable. Very close to the docking location for cruise ships. Definitely would stay here again should I be fortunate enough to return to Sydney.
December 7, 2012
Rated 4.0 out of 5.0 by PLMTX Great location
We walked with our luggage from our cruise ship to the hotel in 5 minutes. Checked in quickly and started sightseeing in Sydney. Nice room but do not forget to put your card in the slot so the AC comes on! Great view from roof of Sydney harbor and opera house. Many wonderful dining options around hotel.
December 6, 2012
Rated 5.0 out of 5.0 by Leazy47 Awesome views & great service
For a one night stay it felt longer as we were welcomed by very friendly staff our rooms were very clean & comfortable beds with amazing views on the top deck.
Easy walk down to The Rocks to restaurants with breathtaking views of the Harbor Bridge & Opera House we also had Fireworks thrown in too.
Breakfast in the morning was the best especially the Chef making Omelettes of your choice & yummy pancakes.
Would definitely stay again.
December 5, 2012
Rated 5.0 out of 5.0 by Kaygeejaypee Fantastic location
We stayed here twice in November, beginning and end. Stayed on 6th floor, city view and then 4th floor harbour view. 6th floor was a little better kept, 4th floor looked a little shabby with dirty faulty windows but lovely views. Beds very comfortable, pillows great, plenty of room, would be better to have ample places for suitcases without having to ask for luggage stand. No problems once requested though. The location is fantastic and I believe would be hard to beat. Would definitely recommend this to friends.
December 3, 2012
Rated 5.0 out of 5.0 by AmericanAbroad7 Definitely recommend
Excellent location, comfortable beds, and helpful staff. The only downside was that free wifi was only available in lobby and was limited to 15 minutes per day.
December 1, 2012
Rated 4.0 out of 5.0 by Zman1 Good and friendly service
The hotel itself is a little "old". However, the location at the Rocks and the friendly staff with good service make up the short comings.
November 30, 2012
Rated 1.0 out of 5.0 by Vroom Poor Service
Hotel is very dated, over priced and wifi is an extra charge. A real rip off. The Hotel is understaffed with long line ups to get information or the wifi code. The staff were very ill informed about the local area and had no idea about what was currently playing at the Opera house. No further investigation on their part was forthcoming. I asked them to book an airport shuttle twice, was assured it was done but then they didn't after all and we were obliged to take an expensive taxi, plus we were late as a result. Breakfast was inedible. I do not recommend this hotel.
November 25, 2012
Rated 2.0 out of 5.0 by travellingbob Harbour view rooms - good view, but don't expect a peaceful night!
Try and avoid any rooms that overlook the harbour (and the Opera House). Yes, you may get a view of the harbour, but you'll be kept awake all night. Firstly from all the bars etc around the "Rocks" area, then nearly all night there are various "service vehicles" delivering supplies, emptying refuse bins etc.
The room did have a very poor secondary double glazing, but it was so badly fitted, you could everything from the street outside.
The rooms (especially the bath rooms) are also starting to look very tired.
November 25, 2012
Rated 3.0 out of 5.0 by net22 Checkin disappointing
Even though checkin is listed at 2pm & we arrived at 3.50 our room was not ready we found this very disappointing after a long day when all you want to do is go to your room & freshen up.We left our phone number & the hotel rang us at 4.40 to say the room was ready, yes the staff offered us a drink but that is not good enough especially when we had to cancel our plans for an early dinner before the bridge climb.
November 23, 2012
Rated 3.0 out of 5.0 by Phat Not worth the price
My review is based on a comparison with Holicay Inn Darling Harbour, where I has stayed for two nights before coming. here. At Darling Harbour I was upagraded, offered a daily newspaper , water, and free internet. I arrived at my room at 14h00, and it had not been cleaned.
The guy who helped me when I checked in was cheerful, but not the the others.
Despite it's good location, I wouldnt stay here again.
I missed my flight because the shuttle goes around picking up other passengers. I would suggest that passengers are informed of this, so they can consider other options.
November 23, 2012
Rated 5.0 out of 5.0 by fretraveler Staff and service excellent job
My wife and I enjoy the great job and permanent assistant of your staff, especially your front desk people every time.
We recommend this site because it is wellcoming and warm and it is located in an excellent area, The Rock, really we spend four wonderfull days.
November 23, 2012
Rated 5.0 out of 5.0 by stryker11 Great Location!
Stayed 3 nights in Sydney - hotel location can't be beat. Friendly, helpful staff, comfortable & clean room. Step outside to multiple restaurants, views of & walk to the Opera House, Sydney Harbour Bridge, restaurants, shops, and Sydney Ferries. Fantastic roof-top views.
November 21, 2012
Rated 4.0 out of 5.0 by WMCarnage Great Location
The location of this property is perfect. It's right near the train/bus/ferry, in walking distance to hundreds of restaurants/bars, and has a quaint bar downstairs in the lobby.
It could use a larger laundry facility, but I didn't have to wait to do my laundry, so I got a washer right away.
I had a ceiling leak while I was there and I was immediately moved to another room and my internet charge was removed for that night. I didn't like the room I was moved to, but couldn't complain because it's position in the hotel was easier to get to than my original room.
The staff was very friendly and always helpful, no matter what time of day I went to them about something.
November 20, 2012
Rated 5.0 out of 5.0 by Tony04 Excellent staff and fantastic location
All staff were fantastic and looked after us with every enquiry we had.
The location was just perfect for a short romantic getaway and has already been recommended to our friends.
Thank You All
November 19, 2012
Rated 4.0 out of 5.0 by Stulyn Great pillow selection
I stay at his hotel due to its location to the city heart but away from the trafic noise. The hotel does not have restaurant facilties for dinner dining, but there is a good choice of dining facilites nearby. Rooms are not spacious. Bathrooms are compact.
November 18, 2012
Rated 1.0 out of 5.0 by richardhong noise in room (room nubmer 826 )
when we had checked in , the staff of old sydney said that one of the best room in top floor was been reserved to us . of course it was a nice room , big and clean , but the room made a big noise in the night sothat we could not have a sleep till 2 am in first day . In spite the duty manager changed the new room ( room nubmer 430 ) in mid night , but we could not have a good sleep after 2am ( my wife was insomnia ) .
in next day , the hotel did not find a suitable room for us as platnium number reserved . we just stay in room 430 till three days after to check out . no newspaper daily , even no room service to clean up in second day ( I asked the reception to arrange room service when you returned to room at 6 pm ) .
we are really upset it is a way to platnium number in old sydney hotel .
November 15, 2012