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Rated 4.5 out of 5 by 535 reviewers.
Rated 5.0 out of 5.0 by Higher Standard than USA or Canada This Holiday Inn has a much higher standard than its counterparts in the USA and Canada. Many I had stayed at gave me a feeling that they were old and dark, but this one has a modern design and everything still looks new. Service was excellent. Checkin counter staff was very helpful. Hotel is also close to a train station, Mascot. Only 5 minutes of walk. I took the train to go to the city centre and also to the Blue Mountain. October 28, 2014
Rated 5.0 out of 5.0 by great after long flight, no hassle Recommend, close to airport relaxing stayed 2 nights to see sydney,non valet parking was limited, kept going to dead end. October 28, 2014
Rated 1.0 out of 5.0 by Poor follow up My partner and I took up the park and fly package which worked really well for us! Very handy and price right. We loved our room, breakfast and the bar down stairs. Great location and airport pick up! When we picked up our car 9 days after our stay and check out was a again a breeze! The reception staff were lovely. We got half way home and realised our side blinker light had been pulled out and there were 2 obvious scratches above it. Very clear our car had been tampered with whilst in the car park. Our car was 3 days old so we know it was immaculate when we dropped it off. I emailed the motel regarding this and sent photos. I was told this would be followed up with their insurance company. I have sent 2 follow up emails and left my phone number. It has been two weeks exactly and still no contact has been made with me. I will not stay at this motel again as it clearly isn't safe and the staff do not follow up damages. Very upset as we will have to fix the damage and pay for it ourselves. October 28, 2014
Rated 4.0 out of 5.0 by Desk staff very helpful It was only due to hire car problems at Sydney airport that we stayed here. However, staff here were very helpful in making our 1 night stay very comfortable. Thank you. October 26, 2014
Rated 5.0 out of 5.0 Overall experience Overall experience was great in service, facilities and staff attitude October 26, 2014
Rated 4.0 out of 5.0 by Close to airport A stop over location. Rooms are standard, and the service is friendly. I found it difficult to get a shuttle bus to the hotel, and the taxi driver hated driving me there because its a small fare. October 26, 2014
Rated 5.0 out of 5.0 by Clean and comfortable room The room was clean and comfortable, staff were helpful and efficeint. Although the bathroom appeared slightly dated it was clean, the facilities and products were good. The shower was hot and powerful. Wi-fi (worked well) and late checkout were free to a rewards club member. There was a local station within a short walk giving easy access to both the airport and city centre, fares are reasonable. The airport shuttle is readily available and a short drive. I did not use the main restaurant, but the bar was busy and well serviced. Room service was timely and some hot food was available over a 24hr period. In price comparison, when taking into account city/airport access and hotel standard, I could not beat this one. I stayed for a couple of nights whilst travelling between NZ and the UK. October 25, 2014
Rated 5.0 out of 5.0 by great comfortable experience Spend 4 nights at the holiday inn..great Service awesome rooms. I stayed with my family(2 Adults and 3 Kids). Would def stay there again. Close to city and bright le sands. Best Location without the traffic. Thank you October 24, 2014
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