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Rated 4.5 out of 5 by 477 reviewers.
Rated 5.0 out of 5.0 by An excellent place to stay close to the Airport A very convenient location near the airport and close to the train station. Very friendly helpful staff. The airport shuttle was excellent with plenty of room for luggage and a very good schedule. The bed was super comfortable and the room and facilities excellent. A great place to catch the train to circular Quay from for a night out on the way back to Canada. August 18, 2014
Rated 5.0 out of 5.0 by Comfortable bed - great food This hotel gets my top mark for comfort and a good nights sleep after long flights. One small point - arriving at night 7pm ish no one at reception to help with bags on arrival. Just a clerk behind the desk. Food and restaurant service excellent. I will return. August 18, 2014
Rated 1.0 out of 5.0 by Not a way to start a holiday Disappointed that the rooms were noisy based upon the fridge, some staff looked uninterested and were not customer focused (i.e. breakfast chefs and waitresses). The front counter at check in did not validate the breakfast voucher so we were charged and then spent two days chasing up for a refund. August 18, 2014
Rated 5.0 out of 5.0 by Great service this is our 3rd time here, as per usual outstanding service, Alex on reception when we arrived, extremely obliging and helpful, friendly. Picked out car up at 5.30am on 14/8 and again, very obliging and friendly staff. Best way to travel overseas, stay, park and fly, would recommend this to everyone and I do. August 16, 2014
Rated 5.0 out of 5.0 by Fantastic bed, wonderful service Loved this hotel.Staff were so efficient and friendly. The breakfast was terrific and the room was clean and welcoming. Bathroom was so clean and fitted out to a very high standard. Would stay again in a heartbeat! August 15, 2014
Rated 4.0 out of 5.0 by Room was very clean & comfortable We found the room to be very clean and comfortable for two adults & one child, breakfast was nice but there was not much variety available when we went to eat, had to wait for eggs to be cooked. August 14, 2014
Rated 3.0 out of 5.0 by Dissappointed For the first time traveller entering this hotel you would have been excused if you turned around and left.Staff talking in a group you wet August 14, 2014
Rated 5.0 out of 5.0 by Great airport hotel - nice, quiet, clean, fast wifi A very nice, clean and quiet airport hotel. Overall I had a great one night stay at the hotel. The room was very clean with fast WiFi and good noise insulation. I got a very good nights sleep and the planes taking off and landing less than a mile away didn't bother me at all, unlike at some other IHG locations. The only little complaint that I have was about the bar food. I ordered a pizza, which seemed to be the go-to item on the menu. Although it looked good, the cheese that was used was sub-par. I don't know how the rest of the food was, but it might be sub-optimal as well. For dessert I went to the a la carte restaurant on the other side of the reception and got the pear & ginger cake for dessert. The only thing I can say about this is WOW! Now that was really, really tasty. I recommend this establishment and will definitely stay here again when flying through Sydney. And for my hot tip: Get the ginger and pear cake at the restaurant :-) August 14, 2014
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